You can enjoy flat-screen TVs with satellite channels, and all 68 rooms feature washers/dryers, free WiFi, and balconies. Kitchens come equipped with refrigerators, microwaves, and stovetops, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include jetted tubs and bathrobes. Sofa beds, living rooms, and dining areas are also available.
The restaurant, Q dining, serves international cuisine and is open for breakfast, lunch, and dinner. Hacienda Sydney Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the fitness center, spa tub, and pool loungers. Business amenities include conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. On weekend mornings full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
Places within a short walk of this 5-star Sydney Central Business District hotel include Circular Quay and Sydney Opera House.
8 Sep. 2020 by Steve Savic, General Manager
Dear Valued guest, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards,
24 Aug. 2020 by Kind Regards, Steve Savic, General Manager
Dear Kyle, Thank you for your kind feedback. It is so lovely to hear you enjoy the fantastic location of the hotel and its spectacular surroundings. We hope to welcome you back some time soon. Kind Regards,
16 Aug. 2020 by Steve Savic, General Manager
Dear valuable guest, We very much appreciate you taking the time to complete our online survey about your recent stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback and we are delighted to hear that you enjoyed your stay with us. Kind Regards, Steve Savic, General Manager
11 Aug. 2020 by Steve Savic, General Manager
Dear Losa, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Steve Savic, General Manager
22 Jul. 2020 by Steve
thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Steve Savic, General Manager
21 Jun. 2020 by Steve Savic, General Manager
Dear Hellen, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. Clearly we have completely missed in a number of areas during your stay. Please accept my sincerest apology for all of the shortfalls you encountered, it is absolutely not the usual standard we pride ourselves on and it is most disheartening to read of your disappointment with your time with us. Since receiving your feedback, we have discussed your experience as a team and no doubt this is an opportunity to make some significant improvements to ensure this is an isolated incident and most definitely not standard. Kind Regards,
28 May 2020 by Steve
Dear JasminBE, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Steve Savic, General Manager
30 Apr. 2020 by Steve
Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Steve Savic, General Manager
20 Apr. 2020 by Simon
Thank you for your kind feedback. It is so lovely to hear you enjoy the fantastic location of the hotel and its spectacular surroundings. We hope to welcome you back some time soon. Sincerely, Simon Anderson, Front Office Manager.
26 Mar. 2020 by The Pullman Team
Dear Guest, Thank you for rating with a 5 out of 5! We all hope to see you again next time you are in Sydney. Kind Regards,
Due to COVID-19, this property’s food and beverage options may be limited.
Pullman Quay Grand Sydney Harbour offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. The luxury Pullman Quay Grand Sydney Harbour also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Pullman Quay Grand Sydney Harbour offers 68 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Q dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sydney Bar - This bar specializes in Cuban cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.