4.8 out of 5

"Staff very helpful & hotel walking distance to city & all tourist attractions. Would recommend this hotel highly to all potential Sydney visitors. " More

By a verified traveller on Tue 04 Sep 2018

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Sydney awaits you at Pullman Quay Grand Sydney Harbour. Within steps you'll find Customs House and Government House. Highlights at this romantic hotel include a restaurant, an indoor swimming pool and in-room kitchens.

All 68 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, balconies and sofa beds. Kitchens come equipped with fridges, microwaves and hobs, and minibars provide refreshments. Nice touches to enhance your stay include jetted tubs and bathrobes, while premium linens invite a good night's rest. Living rooms, dining areas and 24-hour room service are also available.

The restaurant, Q dining, serves international cuisine and is open for breakfast, lunch and dinner. Hacienda Sydney Bar is the hotel's own bar, serving drinks along with light fare. Business travellers can take advantage of conference space and limo/town car service. Added amenities include free WiFi in public areas and a fitness centre. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney hotel include Museum of Sydney and Sydney Opera House.

Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$290 per night

Suite, 1 Bedroom, Harbour View (Harbour view)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Garden View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Pullman Quay Grand Sydney Harbour ratings based on 632 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Quay Grand Sydney Harbour

Everyone (244) Couples (278) Family (110)
5 out of 5

Posted by on 2 May 2019

Was this review helpful to you?
Comment from Hotel Management

8 May 2019 by Sam

Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Sam Panetta, General Manager

5 out of 5
It is in a superb position. The room/suite was elegant, roomy and well-equipped. The balcony was just a dream come true.

Posted by on 27 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Apr. 2019 by Sam

Thank you for your kind feedback. It is so lovely to hear you enjoy the fantastic location of the hotel and its spectacular surroundings. We hope to welcome you back some time soon. Sincerely, Sam Panetta, General Manager

5 out of 5

Posted by on 24 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Apr. 2019 by Sam

Dear Anonymous, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Sam Panetta, General Manager

4 out of 5
Location is outstanding.AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Posted by on 23 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

8 May 2019 by Sam

Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Sam Panetta, General Manager

5 out of 5

Posted by on 15 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Apr. 2019 by Sam

Dear Anonymous, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Sam Panetta, General Manager

5 out of 5
Lots of space, fully fitted kitchen, Nespresso machine. Very helpful staff. Brilliant.

Posted by on 8 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Apr. 2019 by Sam

Hi there, Thank you for your feedback regarding your previous stay at Pullman Quay Grand. We are glad to know that you enjoyed your room. Thank you again and he hope to see you again soon. Kind Regards, Sam Panetta

1 out of 5
Extremely disappointed, we were looking forward to a relaxing weekend away. But unfortunately there was some construction going on next door.... it was unbearable to be in the room, all we could here was jackhammers.

Posted by on 7 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Apr. 2019 by Sam

Hi there, Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.A member of our management team will like to contact you to follow up regarding your feedback. Would you be able to provide us with your mobile? We really appreciate your sharing your concerns! Sincerely, Sam Panetta General Manager

5 out of 5

Posted by on 13 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Apr. 2019 by Sam

Hi there, thank you very much for your 5 star rating, we are delighted to hear that you enjoyed your stay with us. Kind regards, Sam Panetta, General Manager

5 out of 5
Great views and we'll be back...........................

Posted by on 10 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

12 Mar. 2019 by Sam

Thank you for your kind feedback. It is so lovely to hear you enjoy the fantastic location of the hotel and its spectacular surroundings. We hope to welcome you back some time soon. Sincerely, Sam Panetta, General Manager.

2 out of 5

Posted by on 17 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Apr. 2019 by Sam

Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We really appreciate your sharing your concerns! Sincerely, Sam Panetta, General Manager

About the Pullman Quay Grand Sydney Harbour

Location 61 Macquarie Street, Sydney, NSW 2000

Property Features

Pullman Quay Grand Sydney Harbour offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The luxury Pullman Quay Grand Sydney Harbour also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16.8 km / 10.4 mi)
  • Train station: Sydney Circular Quay Station (0.7 km / 0.4 mi)
  • Metro station: Martin Place Station (0.9 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Pullman Quay Grand Sydney Harbour offers 68 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies. This accommodation offers separate living rooms and includes sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Accommodation at this 5-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchen
  • Private balcony
  • Separate bedroom
  • Dining room
  • Living room
  • Jetted tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.

Q dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Hacienda Sydney Bar – This bar specialises in Cuban cuisine and only serves light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: For bookings of 5 rooms or more, this property charges a 50% deposit, collected 30 days prior to arrival. Full payment is required 14 days prior to arrival. Cancellations or modifications are not permitted once full payment is received. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 35 per person (approximately)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Quay Grand Sydney Harbour Aparthotel
  • Pullman Quay Grand Harbour Aparthotel
  • Pullman Quay Grand Sydney Harbour
  • Pullman Quay Grand Harbour
  • Quay Grand Hotel Sydney
  • Quay Grand Suites Sydney Hotel Sydney
  • Pullman Quay Grand Sydney Harbour Hotel
  • Pullman Quay Grand Harbour Hotel
  • Quay Grand Suites Sydney Hotel