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4.6 out of 5

"A very comfortable stay in the heart of Sydney cbd. " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Primus Hotel Sydney. Within a short 5-minute stroll, you'll find Sydney Town Hall and The Galeries. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

All 172 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while pillow menus invite a good night's rest. Additionally, free newspapers, free bottled water, and safes are available.

The restaurant, The Wilmot, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 3703 square feet (344 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Hyde Park and Queen Victoria Building.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$208* Per night/room 21 Jun. - 22 Jun.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Vice Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Primus Hotel Sydney ratings based on 298 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Primus Hotel Sydney

Everyone (252) Couples (23) Business (5) Family (9)
5 out of 5
A very comfortable stay in the heart of Sydney cbd.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Connie

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, Connie Ho Assistant Front Office

5 out of 5
Design and overall feel is great. Lovely staff too

Posted by on 24 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Connie

Dear Lucy, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised. We look forward to welcoming you back next time when you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Connie

Dear Guest, Thank you for you kind ratings and we look forward to having you with us again soon. Warm regards, Connie Ho Assistant Front Office Manager

3 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

16 Mar. 2020 by Connie

Dear Guest, Thank you for staying with us. We look forward to having you back with us again soon. Warm regards, Connie Ho Assistant Front Office Manager

5 out of 5
So luxurious and beautiful! I wish I lived at The Primus

Posted by on 3 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Connie

Dear Guest, Thank you! It is always great to receive feedback from our guests as we strive to provide you with unique and memorable experiences. We do hope to welcome you back with us again in the not too distant future. Warm regards, Connie Ho Assistant Front Office Manager

5 out of 5

Posted by on 19 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Connie Ho

Dear Guest, Thank you for your kind ratings. We look forward to welcoming you back next time you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

4 out of 5
Amazing foyer Didn’t like not being able to switch on the lights individually in the bedroom- frustrating not being able to just turn the bedside light on

Posted by on 11 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Connie

Dear N, I would like to thank you for providing your feedback as it allows us to continuously improve our service. We are sorry to hear that certain aspects of the room were not up to standard, yours or ours. Please rest assured that we have passed this feedback onto our engineering staff. We do hope this incident did not sour your experience completely and look forward to welcoming you back soon. Warm regards, Connie Ho Assistant Front Office Manager

4 out of 5
I liked the location, as it was right in the heart of Sydney with a lot of attractions within walking distance. I appreciated the valet parking, but for a $79 per night price tag, it would have been nice to have been told about that before the pressure of parking in the city got to us. There are several parking options which are much cheaper that are just around the corner. We should have done our research.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by William R

Dear Valued Guests. Thank you for choosing Primus Hotel Sydney. We appreciate you taking the time to share your thoughts with us. Based on your positive rating we are delighted to hear that you have enjoyed your overall stay and in particular have found our centralized CBD location to be the highlight. Your feedback regarding the car parking price has been shared with our team for review, we are sorry for any inconvenience this may have caused. We look forward to welcome you back again in the near future. Kind Regards

5 out of 5
Beautiful art deco hotel, good location, friendly staff

Posted by on 23 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by AR

Dear Anonymous, What a delight to receive your wonderful review. I am thrilled to read that your recent visit was a memorable one and that you loved the design of Primus Hotel Sydney. The design brief for Woods Bagot was “Looking back to look forward” and we believe this really allowed for the art deco history of the building to be conserved and blended with contemporary luxuries. We all look forward to having you stay with us again soon. Warm regards, Anselm Rayan General Manager

5 out of 5
Excellent staff very friendly and helpful, facilities very good

Posted by on 29 Nov. 2019

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Comment from Hotel Management

6 Dec. 2019 by Connie

Dear guest, Thank you for your kind comments. We look forward to welcoming you back next time you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

About the Primus Hotel Sydney

Location 339 Pitt Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 3703 square feet (344 square meters) and includes conference space. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Primus Hotel Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 6 levels
  • 3703 sq ft of conference space
  • 344 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16.3 km / 10.1 mi)
  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Town Hall Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Primus Hotel Sydney offers 172 accommodations with iPod docking stations and minibars. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

The Wilmot - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property charges the following mandatory general deposit, collected at check-in: AUD 2000 for Presidential Suite room type bookings.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 40 per person (approximately)
  • Valet parking fee: AUD 79 per day
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Primus Hotel Sydney
  • Primus Sydney
  • Primus Hotel Sydney Hotel
  • Primus Hotel Sydney Sydney
  • Primus Hotel Sydney Hotel Sydney

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.