4.7 out of 5

"Very comfortable stay, spacious room & great shower water pressure. Art deco style done well. Easy walk to QVB. " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

A luxury stay in Sydney awaits you at Primus Hotel Sydney. Within a short 5-minute stroll, you'll find The Galeries and Sydney Town Hall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

LCD TVs with cable channels are featured in all 172 rooms, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while pillow menus invite a good night's rest. Additionally, free newspapers, free bottled water, and safes are available.

The restaurant, The Wilmot, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Hyde Park and Capitol Theatre.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$198 per night

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Vice Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Primus Hotel Sydney ratings based on 238 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Primus Hotel Sydney

Everyone (222) Couples (9) Business (5)
5 out of 5
Nice and quiet despite central city location, excellent breakfast spread

Posted by on 24 Nov 2018

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4 out of 5

Posted by on 21 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Primus Hotel Sydney

Dear Anonymous, What a delight to receive your wonderful review. I am thrilled to read that your recent visit was a memorable one and that you loved the design of Primus Hotel Sydney. The design brief for Woods Bagot was “Looking back to look forward” and we believe this really allowed for the art deco history of the building to be conserved and blended with contemporary luxuries. We all look forward to having you stay with us again soon. Warm regards, Daniel Muhor General Manager

5 out of 5
Beautiful hotel , absolutely fantastic staff who went out of their way to help . Personally didn’t like the beds , found them hard and would have preferred to have a sheet then a quilt

Posted by , from S Australia on 14 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Primus Hotel Sydney

Dear Sue, Thank you for your kind comments. I do very much enjoy reading about the experiences our guests have here at Primus Hotel Sydney. All Associates at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. It is wonderful to know that the little touches when it comes to the service is what was enjoyed the most. I do thank you bringing this to my attention. It does seem that you have a very good eye for detail in that you noticed our little touches. To me, these are the things that really ensure Primus Hotel Sydney shines. It is wonderful that you received the high standard of service we aim to provide to each and every guest and I do look forward to having you stay with us again soon. Warm regards, Daniel Muhor General Manager

5 out of 5
Great hotel, service and food was utterly outstanding

Posted by on 8 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Primus Hotel Sydney

Dear G, Thank you for your kind comments. I do very much enjoy reading about the experiences our guests have here at Primus Hotel Sydney. All Associates at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. It is wonderful to know that the little touches when it comes to the service is what was enjoyed the most. I do thank you bringing this to my attention. It does seem that you have a very good eye for detail in that you noticed our little touches. To me, these are the things that really ensure Primus Hotel Sydney shines. It is wonderful that you received the high standard of service we aim to provide to each and every guest and I do look forward to having you stay with us again soon. Warm regards, Daniel Muhor General Manager

5 out of 5
Beautiful hotel, I got a great deal. Huge room with lovely bathroom. Very friendly staff, nothing was too much trouble.

Posted by , from Rural nsw on 7 Sep 2018

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Comment from Hotel Management

1 Oct 2018 by DM

Dear Jane, Thank you for taking the time to provide such excellent feedback. I am delighted to read that you loved the design and you enjoyed your stay at Primus Hotel Sydney. We do hope to welcome you back with us again in the not too distant future. Warm regards, Daniel Muhor General Manager

2 out of 5
The hotel was beautiful but the hotel room's hot water was not working which was disappointing. Also we went to the roof top bar and ordered a very expensive bottle of champagne, around 5pm we were served the wine in plastic glasses but lets us have the bottle. They should serve all glass or all plastic. Wine is definitely better out of a glass.

Posted by on 27 Aug 2018

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Comment from Hotel Management

14 Sep 2018 by DM

Dear Valued Guest, Thank you for your constructive and detailed feedback. I was sorry to read that we did not meet your expectations in some areas of the Hotel and would like to take this opportunity to apologise for any inconvenience caused. I would like to assure you that this is by no means representative of our usual high standards. I do hope that you will give us the opportunity to redeem ourselves, when your travels next bring you to Sydney. Warm regards, Daniel Muhor General Manager

5 out of 5

Great city stay

Very comfortable stay, spacious room & great shower water pressure. Art deco style done well. Easy walk to QVB.

Posted by on 19 Aug 2018

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Comment from Hotel Management

3 Sep 2018 by DM

Dear Valued Guest, Thank you for your review. I am delighted to read that you enjoyed your stay with us at Primus Hotel Sydney. We do hope to welcome you back with us again in the not too distant future. Warm regards, Daniel Muhor General Manager

5 out of 5
Great service, staff were all very helpful and friendly.

Posted by on 17 Aug 2018

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Comment from Hotel Management

3 Sep 2018 by DM

Dear Valued Guest, Thank you for your kind comments. All Associates at Primus Hotel Sydney pride themselves in the level of service they provide to our guests. It is wonderful that you received the high standard of service we aim to provide to each and every guest and I do look forward to having you stay with us again soon. Warm regards, Daniel Muhor General Manager

5 out of 5

Amazing Staff, beautiful hotel, perfect

Pros: Everything
Cons: Nothing
All staff made this the most memorable weekend stay for myself and my 5 year old daughter. Everything was perfect.

Posted by , from Melbourne on 6 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Primus Hotel

Dear Grant, Thank you for your kind comments and for taking the time to share your memorable experiences with us. It is extremely rewarding to read your great review of Primus Hotel Sydney as we work hard to ensure all our guests receive warm and attentive service. We look forward to having you back with us again soon. Warm regards, Reslan El-Labban Front Office Manager

5 out of 5
Amaing art deco hotel with fantastic and frendly staff

Posted by , from Auckland on 6 Aug 2018

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Comment from Hotel Management

14 Aug 2018 by Primus Hotel

Dear Mark, Thank you for your kind comments and for taking the time to share your memorable experiences with us. It is extremely rewarding to read your great review of Primus Hotel Sydney as we work hard to ensure all our guests receive warm and attentive service. We look forward to having you back with us again soon. Warm regards, Reslan El-Labban Front Office Manager

About the Primus Hotel Sydney

Location 339 Pitt Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Primus Hotel Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 6 levels
  • 3 conference rooms
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16.3 km / 10.1 mi)
  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Museum Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Primus Hotel Sydney offers 172 forms of air-conditioned accommodation with iPod docking stations and minibars. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and designer toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

The Wilmot – This restaurant serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39 per person (approximately)
  • Valet parking fee: AUD 70 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Primus Hotel Sydney
  • Primus Hotel
  • Primus Sydney

You should know

  • Guests may experience noise disturbance due to nearby construction work.