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4.6 out of 5

"Very generous sized suite and friendly staff. Close promixity to QVB and Sydney tower. Has valeg parking. " More

By a verified traveller on Sun 20 Dec 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Primus Hotel Sydney. Within a short 5-minute stroll, you'll find Sydney Town Hall and The Galeries. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

All 172 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while pillow menus invite a good night's rest. Additionally, free newspapers, free bottled water, and safes are available.

The restaurant, The Wilmot, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 3703 square feet (344 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Hyde Park and Queen Victoria Building.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$172* Per night/room 27 Jan. - 28 Jan.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Vice Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Primus Hotel Sydney ratings based on 140 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Primus Hotel Sydney

Everyone (102) Couples (19) Family (9)
5 out of 5
Very generous sized suite and friendly staff. Close promixity to QVB and Sydney tower. Has valeg parking.

Posted by on 20 Dec. 2020

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Comment from Hotel Management

20 Dec. 2020 by Lawrence Ong

Thank you for the feedback and rating!

5 out of 5
Great rooms, larger than average and good inclusions

Posted by , from Canberra on 13 Dec. 2020

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5 out of 5
Beautiful Art Deco fixings, very comfortable, friendly and highly professional staff, excellent location. Looking forward to visiting again when the Primus returns to its full glory.

Posted by on 25 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Lawrence Ong

Thank you for your feedback.

5 out of 5

Posted by on 17 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Lawrence Ong

Thank you for the rating.

5 out of 5
The old styling of the building was amazing! There was a touch of moderness to it as well which made it feel very luxurious and high quality. The place was very clean and put together which was nice considering all the covid stuff going on. The best part was the breakfast! It was so delicious and filling. Highly recommend to add on the breakfast.

Posted by , from sydney on 16 Aug. 2020

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Comment from Hotel Management

16 Aug. 2020 by Lawrence

Thank you for your feedback, we appreciate it!

5 out of 5

Posted by on 26 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by William R

Thank you for your positive rating. We are delighted to hear that you have enjoyed your stay. We look forward to welcoming you back again. Regards

5 out of 5
A very comfortable stay in the heart of Sydney cbd.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Connie

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, Connie Ho Assistant Front Office

5 out of 5
Design and overall feel is great. Lovely staff too

Posted by on 24 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Connie

Dear Lucy, Thank you for taking the time to share your thoughts regarding your recent experience at the Primus Hotel Sydney. We certainly take pride in offering five star service and facilities to our guest and your feedback demonstrates that our continuous efforts have been recognised. We look forward to welcoming you back next time when you travel to Sydney. Warm regards, Connie Ho Assistant Front Office Manager

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Connie

Dear Guest, Thank you for you kind ratings and we look forward to having you with us again soon. Warm regards, Connie Ho Assistant Front Office Manager

3 out of 5

Posted by on 21 Feb. 2020

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Comment from Hotel Management

16 Mar. 2020 by Connie

Dear Guest, Thank you for staying with us. We look forward to having you back with us again soon. Warm regards, Connie Ho Assistant Front Office Manager

About the Primus Hotel Sydney

Location 339 Pitt Street, Sydney, NSW 2000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 3703 square feet (344 square meters) and includes conference space. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Primus Hotel Sydney. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 6 levels
  • 3703 sq ft of conference space
  • 344 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16.3 km / 10.1 mi)
  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Town Hall Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Primus Hotel Sydney offers 172 accommodations with iPod docking stations and minibars. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

The Wilmot - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The breakage/cleaning deposit, collected at check-in, is charged for Presidential Suite room type bookings only.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night
  • Breakage deposit: AUD 5000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 40 per person (approximately)
  • Valet parking fee: AUD 79 per day
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Primus Hotel Sydney
  • Primus Sydney
  • Primus Hotel Sydney Hotel
  • Primus Hotel Sydney Sydney
  • Primus Hotel Sydney Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.