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4.4 out of 5

"Great location. Staff were extremely friendly and helpful. Travelling with two teenagers. We all had a wonderful stay. " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

Novotel Sydney Central puts you in the heart of Haymarket, within just a 10-minute stroll of popular attractions like Paddy's Market and Powerhouse Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

You can enjoy LCD TVs with cable channels, and all 255 rooms feature WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, safes, hair dryers, and phones are available.

The restaurant, Field House Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and spa tub. 265 square feet (25 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Haymarket hotel include Capitol Theatre and World Square Shopping Centre.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$154* Per night/room 8 Jun. - 9 Jun.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Check In After 8.30PM ONLY)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Novotel Sydney Central ratings based on 357 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney Central

Everyone (289) Couples (6) Business (2) Family (50)
4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear Valued Guest, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the future! Kind Regards, Felise Irlandez Assistant Manager

5 out of 5
Great location. Staff were extremely friendly and helpful. Travelling with two teenagers. We all had a wonderful stay.

Posted by , from Gold Coast on 3 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear David, Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 5/5 review! I am delighted to hear that you had an overall positive experience and that you found our location convenient to your needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

5 out of 5
Great location, comfortable beds family friendly, great pool.

Posted by , from Sydney on 2 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear Minnie, Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 5/5 review! I am delighted to hear that you had an overall positive experience and that you found our location convenient to your needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear Valued Guest, Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 5/5 review! We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

3 out of 5
Decor is dated and pool facilities limited for similar priced hotels nearby. Compared with the Novotel in Darling Harbour, this was not as sophisticated. The breakfast buffet was much better there as well. Location is great. The staff and management were absolutely outstanding though. What a wonderful group of people. Always greeted us, helped out and even sent a complimentary bottle of champagne because we had been inconvenienced due to a faulty air conditioner. There was chocolate and a hand written note apologising. It was fantastic. It made the stay overall worth every cent. Again, congratulations to the wonderful staff!!!

Posted by on 15 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We appreciate you taking the time to share your feedback. Please accept my apologies for the inconvenience caused with your air conditioning during your stay and we thank you for bringing it to our attention. However, we are delighted to hear that the team provided you with wonderful service and made you feel welcome. Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable. Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5
The area is fantastic close to china Town and public transport. The staff were wonderful and friendly. Rooms clean and big enough for a family of four.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you found our location convenient to your needs and the team to be friendly. We trust that you and your family had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

3 out of 5
The room was quiet small for 4 people, but the beds is comfortable.

Posted by , from Canberra on 30 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Nicolette

Dear Ampi, Thank you for your recent stay at the Novotel Sydney Central. We are pleased to hear that you found the beds to be comfortable. We trust that you had an enjoyable stay with us.Please accept our apologies as you found your room to be small. We will be sure to pass your feedback on to be taken into consideration for future improvement. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5
We chose the rate that included breakfast as it wasn’t a lot more to pay and the breakfast was fabulous. Full, fresh buffet and lots of variety. Something for everyone. It was great to have pool towels available at the pool and not to have to request them. Staff were all friendly and greeted us when we passed them. Downside - nowhere really to hang towels in the bathroom.

Posted by on 23 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you enjoyed our delicious buffet breakfast as well as our pool facilities. We trust that you had an enjoyable stay with us. Please accept my apologies regarding the towel racks in the bathroom. I will be sure to pass your feedback on to be taken into consideration for future improvement. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5
Very family friendly. Our kids were welcomed with a small kids gift each, the pool was heated & perfect on a cool day, and the kids menu had a great range of healthy options very reasonably priced (and our kids were given yet another small gift at dinner!).

Posted by on 18 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Nicolette

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you and your family had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day and I will be sure to pass your thanks to the team. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Front Office Manager

Property Features

Novotel Sydney Central offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. You'll find a business center on site. Event space at this hotel measures 265 square feet (25 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Sydney Central. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Haymarket hotel.

  • 255 guestrooms or units
  • 10 levels
  • 265 sq ft of conference space
  • 25 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (9.5 km / 5.9 mi)
  • Train station: Sydney Central Station (1.5 km / 0.9 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney Central offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Haymarket hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Field House Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 for adults and AUD 16 for children (approximately)
  • Fee for in-room wireless Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 38.00 per night
  • Rollaway bed fee: AUD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Sydney Central
  • Novotel Sydney Central
  • Sydney Central Novotel
  • Novotel Sydney Central Hotel
  • Novotel Sydney Central Hotel
  • Novotel Sydney Central Haymarket
  • Novotel Sydney Central Hotel Haymarket
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.