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Novotel Sydney Central

4-star property
169-179 Thomas Street, Haymarket, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 357 wotif Reviews

"Great location. Staff were extremely friendly and helpful. Travelling with two teenagers. We all had a wonderful stay. " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

Novotel Sydney Central places you in the center of Sydney, within just a 15-minute stroll of popular places like International Convention Centre Sydney and Sydney Town Hall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.

You can enjoy LCD TVs with cable channels, and all 255 rooms feature WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, safes, hair dryers, and phones are available.

The restaurant, Field House Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and spa tub. 2960 square feet (275 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4-star Chinatown hotel include Hyde Park and SEA LIFE Sydney Aquarium.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$108* Per night/room 6 Dec. - 7 Dec.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Novotel Sydney Central ratings based on 357 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney Central

Everyone (289) Couples (6) Business (2) Family (50)
4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear Valued Guest, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the future! Kind Regards, Felise Irlandez Assistant Manager

5 out of 5
Great location. Staff were extremely friendly and helpful. Travelling with two teenagers. We all had a wonderful stay.

Posted by , from Gold Coast on 3 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear David, Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 5/5 review! I am delighted to hear that you had an overall positive experience and that you found our location convenient to your needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

5 out of 5
Great location, comfortable beds family friendly, great pool.

Posted by , from Sydney on 2 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear Minnie, Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 5/5 review! I am delighted to hear that you had an overall positive experience and that you found our location convenient to your needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Felise

Dear Valued Guest, Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 5/5 review! We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

3 out of 5
Decor is dated and pool facilities limited for similar priced hotels nearby. Compared with the Novotel in Darling Harbour, this was not as sophisticated. The breakfast buffet was much better there as well. Location is great. The staff and management were absolutely outstanding though. What a wonderful group of people. Always greeted us, helped out and even sent a complimentary bottle of champagne because we had been inconvenienced due to a faulty air conditioner. There was chocolate and a hand written note apologising. It was fantastic. It made the stay overall worth every cent. Again, congratulations to the wonderful staff!!!

Posted by on 15 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We appreciate you taking the time to share your feedback. Please accept my apologies for the inconvenience caused with your air conditioning during your stay and we thank you for bringing it to our attention. However, we are delighted to hear that the team provided you with wonderful service and made you feel welcome. Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable. Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5
The area is fantastic close to china Town and public transport. The staff were wonderful and friendly. Rooms clean and big enough for a family of four.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you found our location convenient to your needs and the team to be friendly. We trust that you and your family had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

3 out of 5
The room was quiet small for 4 people, but the beds is comfortable.

Posted by , from Canberra on 30 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Nicolette

Dear Ampi, Thank you for your recent stay at the Novotel Sydney Central. We are pleased to hear that you found the beds to be comfortable. We trust that you had an enjoyable stay with us.Please accept our apologies as you found your room to be small. We will be sure to pass your feedback on to be taken into consideration for future improvement. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5
We chose the rate that included breakfast as it wasn’t a lot more to pay and the breakfast was fabulous. Full, fresh buffet and lots of variety. Something for everyone. It was great to have pool towels available at the pool and not to have to request them. Staff were all friendly and greeted us when we passed them. Downside - nowhere really to hang towels in the bathroom.

Posted by on 23 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Nicolette

Dear Anonymous, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you enjoyed our delicious buffet breakfast as well as our pool facilities. We trust that you had an enjoyable stay with us. Please accept my apologies regarding the towel racks in the bathroom. I will be sure to pass your feedback on to be taken into consideration for future improvement. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Front Office Manager

5 out of 5
Very family friendly. Our kids were welcomed with a small kids gift each, the pool was heated & perfect on a cool day, and the kids menu had a great range of healthy options very reasonably priced (and our kids were given yet another small gift at dinner!).

Posted by on 18 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Nicolette

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you and your family had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day and I will be sure to pass your thanks to the team. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Front Office Manager

About the Novotel Sydney Central

Location 169-179 Thomas Street, Haymarket, NSW 2000

Property Features

Novotel Sydney Central offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. You'll find a business center on site. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Sydney Central. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 255 guestrooms or units
  • 10 levels
  • 2960 sq ft of conference space
  • 275 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1 km / 0.6 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney Central offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Field House Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 32 for adults and AUD 16 for children (approximately)
  • Fee for in-room wireless Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 38.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Sydney Central
  • Novotel Sydney Central
  • Sydney Central Novotel
  • Novotel Sydney Central Hotel
  • Novotel Sydney Central Hotel
  • Novotel Sydney Central Haymarket
  • Novotel Sydney Central Hotel Haymarket

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.