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4.3 out of 5

"Clean room,comfortable bed and great shower. Good size tv. " More

By a verified traveller on Mon 29 Jun 2020

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$97* Per night/room 30 Aug. - 31 Aug.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

At Mercure Sydney Rouse Hill you'll be within just a 15-minute stroll of Rouse Hill Village Centre and Rouse Hill Regional Park. Highlights at this hotel include 4 restaurants, 2 bars/lounges, and an outdoor swimming pool.

All 78 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and room service is also available. Additionally, safes, hair dryers, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include a free manager's reception, a coffee shop/café, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Rouse Hill hotel, attractions include Hillsong Church and Featherdale Wildlife Park.

Mercure Sydney Rouse Hill ratings based on 53 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Sydney Rouse Hill

Everyone (24) Couples (18) Family (20)
5 out of 5

Posted by on 29 Jul. 2020

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Comment from Hotel Management

30 Jul. 2020 by Mercure Sydney Rouse Hill

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Clean room,comfortable bed and great shower. Good size tv.

Posted by , from Harrington nsw on 29 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by Mercure Sydney Rouse Hill

We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill.

5 out of 5
Staff were excellent and very personable and friendly. The room was modern, clean and cosy.

Posted by , from Sydney on 17 Jun. 2020

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Comment from Hotel Management

19 Jun. 2020 by Mercure Sydney Rouse Hill

Bonsoir Melinda, Thank you for your positive feedback. We are glad you have a nice stay here with us. Hope to welcome you back again soon.

5 out of 5

Posted by on 27 May 2020

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Comment from Hotel Management

28 May 2020 by Mercure Sydney Rouse Hill

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 23 Mar. 2020

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Comment from Hotel Management

27 Mar. 2020 by Mercure Sydney Rouse Hill

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Mercure Sydney Rouse Hill

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Mercure Sydney Rouse Hill

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Having meals next door in the open, too many flies

Posted by , from Rouse Hill on 29 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Mercure Sydney Rouse Hill

Bonjour Ian, Thank you for taking the time to tell us about your experience at the Mercure Sydney Rouse Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have provided your feedback to the concern department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Sydney Rouse Hill

4 out of 5
New clean and fresh place with all amenities and The Fiddler beside it for eats and drinks.

Posted by , from Melbourne on 23 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Mercure Sydney Rouse Hill

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Always stay here and always fantastic. The fiddler is next door and that’s a great place to have a feed and a relaxing drink

Posted by on 22 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Mercure Sydney Rouse Hill

Thanks for staying with us. We appreciate your feedback!

Property Features

Mercure Sydney Rouse Hill offers its guests an outdoor pool and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly Mercure Sydney Rouse Hill also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Self parking is free. This 4-star Sydney hotel is smoke free.

  • 78 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool1
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Schofields Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Mercure Sydney Rouse Hill has 4 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Sydney Rouse Hill Hotel
  • Mercure Sydney Rouse Hill Rouse Hill
  • Mercure Sydney Rouse Hill Hotel Rouse Hill
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.