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Mercure Sydney Rouse Hill

4.0 star property
Hotel in Sydney with fitness centre and 24-hour front desk

Photo gallery for Mercure Sydney Rouse Hill

Exterior
Exterior
Fitness facility
Business centre
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
The current price is AU$214
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
  • Rouse Hill Village Centre
    ‪9 min walk‬
  • Norwest Business Park
    ‪6 min drive‬
  • Hawkesbury River
    ‪16 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

At Mercure Sydney Rouse Hill you'll be within just a 15-minute stroll of Rouse Hill Village Centre and Rouse Hill Regional Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. .In proximity to this 4-property class Rouse Hill hotel you'll find Macquarie University.

What's nearby

  • Rouse Hill Village Centre - 9 min walk - 0.8 km
  • Norwest Business Park - 6 min drive - 6.2 km
  • Hillsong Church - 8 min drive - 7.3 km
  • Norwest Private Hospital - 9 min drive - 8.5 km
  • Hawkesbury River - 16 min drive - 17.2 km

Getting around

  • Tallawong Station - 2 min drive
  • Schofields Station - 5 min drive
  • Sydney Airport (SYD) - 55 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Fiddler - ‬2 min walk
  • ‪Oliver Brown - ‬9 min walk
  • ‪Grand Lotus Chinese Restaurant - ‬9 min walk
  • ‪Moss Bros - ‬11 min walk

About this property

Mercure Sydney Rouse Hill

Hotel in Sydney with fitness centre and 24-hour front desk
Mercure Sydney Rouse Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Mercure Sydney Rouse Hill also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 4-star Sydney hotel is smoke free.

  • 78 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 29 for adults and AUD 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 29 for adults and from AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

What is the cancellation policy at Mercure Sydney Rouse Hill?

Mercure Sydney Rouse Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sydney Rouse Hill?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Rouse Hill on 28 Sept 2025 start from AU$213.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sydney Rouse Hill?

Yep, Mercure Sydney Rouse Hill has a free self car park.

Does Mercure Sydney Rouse Hill have a pool?

Mercure Sydney Rouse Hill has an outdoor pool.

Does Mercure Sydney Rouse Hill serve breakfast?

Yep, cooked-to-order breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Sydney Rouse Hill?

No, Mercure Sydney Rouse Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sydney Rouse Hill?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Sydney Rouse Hill?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Sydney Rouse Hill?

No, only service animals are allowed.

Mercure Sydney Rouse Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 398 reviews
Rating 8 - Good. 95 out of 398 reviews
Rating 6 - Okay. 23 out of 398 reviews
Rating 4 - Poor. 8 out of 398 reviews
Rating 2 - Terrible. 11 out of 398 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Geoff

Travelled with partner
Liked: Cleanliness, amenities
Very clean the staff were very friendly
Stayed 1 night in Aug 2025

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities
Wonderful staff, very clean and comfortable. Room service is available and it is located right next to a lovely pub with great food. I would recommend you stay here.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Teofilo Jr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll book again if I’m near the area
Stayed 2 nights in Jun 2025

10/10 Excellent

Lia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Convenient
Stayed 1 night in May 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Room comfort

Uncomfortable beds

Beds were lumpy and very uncomfortable meant virtually no sleep - need to update bedding asap
Stayed 2 nights in May 2025

8/10 Good

stephen

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and many options for food and drinks!
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Philip

Stayed 2 nights in May 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a light in the room and I couldn’t find the switch. It was difficult to sleep
Stayed 4 nights in May 2025

8/10 Good

Marie

Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, Clean, Friendly hidden surprise location

I needed somewhere to stay as I was driving a very long distance to attend a family funciton. My search criteria for accommodation includes, King Bed, Off street Parking, clean rooms and bathrooms, won't stay anywhere that has a shower curtain instead of glass screen. I always check reviews, and the reviews for Mercure Rouse Hill were very favourable. It is a little difficult to find but it is a true surprise in the very best way. Clean, modern and lots of eateries to choose from.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay but not spectacular

Superior King Room was clean enough and good enough for a couple of nights but nothing spectacular. The bed was a bit lumpy in the middle too. We were also oddly told we were being upgraded on checking in but the room was the same as we had booked so not sure what happened there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10000/10!

Gorgeous hotel, great mini bar options, super clean and fresh!
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. Staff friendly and efficient Room service quick and reasonably priced. Staff available all times
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Was a good time there
Stayed 1 night in Feb 2025

8/10 Good

Chris

Travelled with partner
It was very close to the family function he’d next door. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is modern

Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Amenities
Awesome
Stayed 2 nights in Jan 2025

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay and the staff were lovely!! Great food options available
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very nice stay.
Stayed 1 night in Dec 2024