4.3 out of 5

"Good location. It's close to the Rosehill Racecourse and Sydney CBD. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in the heart of Rosehill awaits you at Mercure Sydney Parramatta. Within a 20-minute stroll, you'll find popular places like Rosehill Gardens Racecourse and University of Western Sydney Parramatta Campus. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness centre.

Plasma TVs with satellite channels are featured in all 165 soundproofed rooms, and you can enjoy WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Free newspapers, safes, and hairdryers are also available.

M Restaurant and Bar is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. 1431 square feet (133 square metres) of event facilities include meeting rooms, and other business amenities include a business centre. Other amenities include an outdoor tennis court, WiFi in public areas, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Rosehill hotel include Qudos Bank Arena and ANZ Stadium.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$124 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Upgraded Privilege Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Sydney Parramatta ratings based on 912 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Sydney Parramatta

Everyone (529) Couples (190) Business (2) Family (191)
4 out of 5
This property was clean, had ample parking and was in a fantastic and handy location.

Posted by on 18 Mar. 2019

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5 out of 5
Building, rooms, happy people, nice environment, nice breakfast, pool,

Posted by on 9 Mar. 2019

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4 out of 5
in general good. near to parramatta station and shopping mall. receptionists are rude. Asked me to deposit 50$ from credit card for deposit but when offered cash, asked for three hundred dollars. Unable explain why?

Posted by on 4 Mar. 2019

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4 out of 5
It actually was a nice stay the only thing i didint like is that i had to pay extra to park in there car park witch is ridiculous i payed $160 a night then pay on top for parking was not happy and i let them know too

Posted by on 3 Mar. 2019

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2 out of 5
The bathroom in the morning had German Cockroaches.

Posted by on 28 Feb. 2019

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4 out of 5
The property is in great location. The Beds were not the most comfortable. Staff were lovely.

Posted by on 17 Feb. 2019

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2 out of 5
The place did not look like it’s picture about 10 or 20 percent of the quality. 4 people stayed the night we got one wine glass 2 towels and a black hair in our breakfast. The room was worn out and the front stair way to the entrance was covered in rubbish one of my worst experiences especially considering it was 4.5 star rating. What a joke Ripped off!

Posted by on 8 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Mercure Sydney Parramatta

Dear Guest, Thank you for taking the time to share your feedback in relation to your recent stay with us. We are so sorry to hear that you did not have a great experience whilst staying with us recently and our property did not meet your expectations prior to arriving. It’s very disappointing to read that our rooms were not equipped with a suitable amount of items as per the guests in your room. I will be sharing your feedback with the relevant departments within our hotel. We do hope that you will give us another opportunity to better serve you in the future. Kind regards, Mercure Sydney Parramatta

5 out of 5
The stuff were friendly, the pool is so nice!! The room was great, room service was excellent

Posted by on 5 Feb. 2019

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5 out of 5
Everything was really neat and tidy and I had a great stay

Posted by on 28 Jan. 2019

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4 out of 5
Our room had pool views! Was comfortable and staff were courteous and friendly! Good value for money with breakfast included. Buffet breakfast had plenty of variety. Would recommend it highly.

Posted by on 28 Jan. 2019

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About the Mercure Sydney Parramatta

Location 106 Hassall Street, Rosehill, NSW 2142

Property Features

Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1431 square feet (133 square metres). A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available. This 4.5-star Rosehill hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Soundproofed rooms
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (26.3 km / 16.3 mi)
  • Train station: Sydney Camellia Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Sydney Parramatta offers 165 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Rosehill hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Mercure Sydney Parramatta has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 0 for children (approximately)
  • Fee for in-room wireless Internet: AUD 24.5 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 24.5 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.50 per day (rates may vary)
  • Self-parking fee: AUD 15 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Sydney Parramatta Hotel
  • Mercure Sydney Parramatta
  • Mercure Hotel Sydney Parramatta
  • Mercure Sydney Parramatta Rosehill
  • Mercure Sydney Parramatta Hotel Rosehill
  • Mercure Hotel Rosehill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.