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Mercure Sydney Parramatta

4.5 star property

Photo gallery for Mercure Sydney Parramatta

Outdoor pool, pool loungers
Front of property – evening/night
Breakfast, lunch and dinner served
Bar (on property)
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$161
includes taxes & fees
8 May - 9 May

Explore the area

View map
106 Hassall Street, Rosehill, NSW, 2142
  • Place, Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Place, University of Western Sydney Parramatta Campus
    ‪17 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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PARKROYAL Parramatta

Parramatta
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,008 reviews
The price is AU$250
includes taxes & fees
8 May - 9 May
PARKROYAL Parramatta

About the area

Sydney

A luxury stay in Sydney awaits you at Mercure Sydney Parramatta. You'll be 0.8 km (0.5 mi) from Rosehill Gardens Racecourse and 4.4 km (2.7 mi) from Westmead Hospital. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .M Restaurant and Bar is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court and pool loungers. 1431 square feet (133 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Rosehill hotel include Qudos Bank Arena and Accor Stadium.

What's nearby

  • Rosehill Gardens Racecourse - 5 min walk - 0.5 km
  • Port Jackson Bay - 5 min walk - 0.5 km
  • University of Western Sydney Parramatta Campus - 17 min walk - 1.5 km
  • Westfield Parramatta Shopping Centre - 19 min walk - 1.6 km
  • CommBank Stadium - 6 min drive - 3.5 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪Milano Espresso - ‬12 min walk
  • ‪A2B Sweets & Restaurant - ‬13 min walk
  • ‪KFC - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪River Cafe - ‬15 min walk

About this property

Mercure Sydney Parramatta

Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1431 square feet (133 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Sydney Parramatta offers 165 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • Spa pool
  • Kids’ pool
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,003 reviews
The price is AU$173
includes taxes & fees
28 May - 29 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 27 January:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 per person
  • Covered self-parking fee: AUD 25 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 17 065 560 885

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

What is the cancellation policy at Mercure Sydney Parramatta?

Mercure Sydney Parramatta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sydney Parramatta?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on 8 May 2026 start from AU$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sydney Parramatta?

Yep, Mercure Sydney Parramatta has a covered self car park with in/out privileges for AUD 25 per night. A self car park is also available, for a fee.

Does Mercure Sydney Parramatta have a pool?

Mercure Sydney Parramatta has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Sydney Parramatta a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Sydney Parramatta.

Is Mercure Sydney Parramatta family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Mercure Sydney Parramatta is a hit with families.

Does Mercure Sydney Parramatta serve breakfast?

Sure does, buffet breakfast is offered weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Mercure Sydney Parramatta?

No, Mercure Sydney Parramatta does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sydney Parramatta?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed seasonally each year from December 15 until January 27.

What time are check-in & check-out at Mercure Sydney Parramatta?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Sydney Parramatta?

No, only service animals are allowed.

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & comfortable, especially the bathroom which is important for me. Appreciate the off-street parking, although the driveway is a little tight! Across the road from supermarket, petrol station, Camellia Hotel (with an excellent bistro) and other food options. Would happily stay here again and recommend to family/friends.
Stayed 1 night in Apr 2026

10/10 Excellent

Ronald

Stayed 1 night in Apr 2026

8/10 Good

Janette

Stayed 1 night in Mar 2026

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great accommodation and room.service
Stayed 1 night in Mar 2026

6/10 Okay

MARK, SPRING HILL

Travelled with partner
Liked: Staff & service
Needs work eg painting. Looking very tired
Stayed 2 nights in Mar 2026

10/10 Excellent

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very helpful staff. The property is a bit dated, but our room was comfortable and clean. We enjoyed the experience & would stay again.
Stayed 2 nights in Mar 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

6/10 Okay

Tanya

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff were nice
Stayed 1 night in Feb 2026

4/10 Poor

Mandy

Disliked: Cleanliness, staff & service
The bathroom was very dated and had mould on the ceilings and shower pressure was slow. the water temperature was inconsistent too, posing a risk to young child as the water went too hot and or too cold very quickly! there was mould around the skin and the bench top looked like it was going to break off the wall. the air con system was terrible, there was a lot of dust in the vents and you couldn't control the temperature, only the fan speed was adjustable. there was no concierge service as we needed help with our bags and the receptionist said they were short staff to help and wasn't too kind on the phone. the hotel was annoying to get to was there was no right turn into the hotel, we had to do several u turns to get there, car parking was very tight, lucky we had a smaller SUV however a bigger car would be pose a risk of hitting the wall/kerb etc. the room card kept being deactivated so we had to go to reception to fix it every night, they said it was because it was next to my phone/credit card even though it wasnt. property seems very dated for a 4 star hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Ashika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Jan 2026

10/10 Excellent

Deepty

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning and maintenance of the property is very poor: mould on the bathroom roof due to poor ventilation, carpets not vacuumed, and layers of dust. This is somewhat disguised by poor lighting in the rooms. Maintenance appears to be patch up jobs and we had to move rooms in the middle of the evening due to the roof leaking above our toilet when water was used from the room above. This was a known defect that hadn’t been repaired properly
Stayed 2 nights in Jan 2026

2/10 Terrible

Sam

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Are chosen Hotel I heard was good Hotel and was close to the wedding I stayed two nights the second day in the morning my daughter got glass in her foot it was in the carpet I took the glass out from her foot then I reported it and show them the glass and I told him with a carpet was not clean properly I told them to clean the carpet maybe there's more glass my daughter did not have a good time at the wedding because her foot was saw and today I'm very disappointed
Stayed 2 nights in Jan 2026

4/10 Poor

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very rundown and not kept tidy.
Stayed 1 night in Jan 2026

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, bed was so comfortable. The toilet seat was broken, mold on roof in bathroom. Breakfast was very nice.
Stayed 1 night in Jan 2026

8/10 Good

Tim

Reasonable value, good breakfast. Beds a bit soft
Stayed 1 night in Jan 2026

6/10 Okay

Christian

Stayed 1 night in Dec 2025

6/10 Okay

Sumati

Travelled with family
Liked: Staff & service
The mattresses was sinking, the breakfast hot meals were all cold and was served late. However, all the staff were excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Tae-ik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good wrlcoming atmosphere.
Stayed 3 nights in Dec 2025

8/10 Good

Jessica

Stayed 2 nights in Jan 2026

6/10 Okay

Pawan

Liked: Cleanliness, amenities
Disliked: Staff & service
Most of the staff was very helpful,the girl who checked us in was very unhelpful and felt like an unwanted guest. Buffet was great. Charged for car parking twice. Has to call them and sort out the issue. Location is prominent close to food takeaways and parramatta. Probably won’t come back because of customer service received at front desk.
Stayed 1 night in Jan 2026

8/10 Good

Ghulam

Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025