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4.4 out of 5

"What a beautiful hotel! A great alternative to staying in the CBD for a Sydney experience. Very impressive customer service and lovely, welcoming and ... " More

By a verified traveller on Sun 17 Dec 2023

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Hotel Description

A luxury stay in Sydney awaits you at InterContinental Sydney Double Bay, an IHG Hotel. Within a 20-minute stroll, you'll find Redleaf Beach and Australian Galleries. Highlights at this hotel include in-room free WiFi, free internet, and LED TVs.

The restaurant, The Bar, serves local and international cuisine and is open for lunch and dinner. Rooftop (open Oct to Apr) is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas, and pool loungers. 10043 square feet (933 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include 3 restaurants and free WiFi in public areas. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Double Bay hotel, you'll be 1.5 km (0.9 mi) from Wagner Contemporary and 2.7 km (1.7 mi) from Royal Sydney Golf Club.

Classic Room, 2 Double Beds, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$343* Per night/room 14 Apr. - 15 Apr.

Suite, 1 Bedroom, Courtyard View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Village View)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Classic Room, 2 Double Beds, Balcony (Village View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

InterContinental Sydney Double Bay, an IHG Hotel ratings based on 147 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Sydney Double Bay, an IHG Hotel

Everyone (92) Couples (21) Family (26)
1 out of 5
When I checked in the guy at the desk made a loud comment about the fact that I booked through an agent and therefore I was getting room 211. Not sure why that was necessary. I was planning to go to my room, order food and work the afternoon away. The room across from mine was getting maintenance work done, loudly. I wasn’t warned at all, the painter/builder was lovely and very apologetic. I wanted to grab the menu for in room ordering and it was so dirty and sticky all the pages were stuck together. I took it to the front desk asking to please have another one sent to my room as it put me off and I decided to go for a walk. When returned there was no sign of a new menu so I called to ask for it again. The girl on the phone proceeded to tell me I can just check it ok the tv, quite rudely and I asked If I can just please get another copy. It arrived within maybe one hour. It was greasy too but openable! I have photos of both.. I barely had anyone ever greeting me or smiling which was very sad for this kind of hotel. At check out I got asked how was the experience and I explained how disappointed I was for the money I spent. Amar (manager on duty) was really nice and sorry for my experience, and waved the breakfast fee. Although I appreciated it this was a terrible experience for a room just under $400 a night and in the future I will stay clear from booking my hotels via this platform and this chain of hotels.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by InterContinental Sydney Double Bay

Dear Patrycja,We apologise for the disappointment you experienced during your recent stay. Your feedback is invaluable to us, and we regret falling short of your expectations. Rest assured, we have addressed the issues you raised with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind Regards,Leyla KesiciDigital Marketing Manager

5 out of 5
Amazimg expereince!

Posted by on 19 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by InterContinental Sydney Double Bay

Dear Marcus,Thank you for taking the time and leaving us a review. We do hope to welcome you back at InterContinental Sydney Double Bay in near future.Kind Regards,Leyla KesiciDigital Marketing Manager

5 out of 5
What a beautiful hotel! A great alternative to staying in the CBD for a Sydney experience. Very impressive customer service and lovely, welcoming and personable staff. HIGHLY recommended.

Posted by on 17 Dec. 2023

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5 out of 5

Posted by on 11 Nov. 2023

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Comment from Hotel Management

28 Dec. 2023 by InterContinental Sydney Double Bay

Dear Frank,Thank you for taking the time and rating us. We do hope to welcome you back at InterContinental Sydney Double Bay in near future.Kind Regards,Leyla KesiciDigital Marketing Manager

5 out of 5

Posted by on 16 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by InterContinental Sydney Double Bay

Dear Nadia, Thank you for taking the time and rating us. We do hope to welcome you back at InterContinental Sydney Double Bay in near future.Kind Regards,Leyla KesiciDigital Marketing Manager

4 out of 5

Posted by on 9 Jun. 2023

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Comment from Hotel Management

4 Aug. 2023 by InterContinental Sydney Double Bay

Dear Grace,Thank you for taking the time and rating us. We do hope to see you back at InterContinental Sydney Double Bay in the near future.Kind Regards,Leyla KesiciDigital Marketing Manager

5 out of 5

Posted by on 26 May 2023

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5 out of 5
Exceptional customer service

Posted by on 11 May 2023

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Comment from Hotel Management

12 May 2023 by InterContinental Sydney Double Bay

Dear Jessica,Thank you for taking the time to leave a review about your recent stay with us. We are delighted to hear that you had an exceptional customer service experience.We hope to have you stayed with us in the near future.Kind Regards,Leyla KesiciDigital Marketing Manager

5 out of 5
Everything was perfect. If you want to relax I highly recommend. Breakfast includet is a must

Posted by on 11 Apr. 2023

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Comment from Hotel Management

9 May 2023 by InterContinental Sydney Double Bay

Dear Salwan,Many thanks for giving us 5 out of 5. We do hope to see you back at InterContinental Sydney Double Bay in the near future.Regards,Leyla KesiciDigital Marketing Manager

5 out of 5
A quality stay is a great area of Sydney with easy access to the city via a short ferry ride. Very enjoyable stay, great roof top pool and the breakfast was delicious.

Posted by on 11 Feb. 2023

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Comment from Hotel Management

13 Feb. 2023 by InterContinental Sydney Double Bay

Dear Mark,Thank you for taking the time to share your review. I am pleased that you were impressed with our location,rooftop pool and the breakfast. We hope to have you stay with us in the near future. Regards, Leyla Kesici Digital Marketing Manager

About the InterContinental Sydney Double Bay, an IHG Hotel

Location 33 Cross Street, Double Bay, NSW 2028

Property Features

InterContinental Sydney Double Bay, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 10043 square feet (933 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury InterContinental Sydney Double Bay, an IHG Hotel. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 10043 sq ft of conference space
  • 933 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Sydney Circular Quay Station (4.7 km / 2.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Sydney Double Bay, an IHG Hotel offers 140 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 165-cm LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

The Bar - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Rooftop (open Oct to Apr) - This poolside rooftop bar serves brunch, lunch, dinner, and light fare. Open select days.

Sake - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Reservations are required. Open select days.

Lotus - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

The Dining Room - This restaurant serves breakfast only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

InterContinental Sydney Double Bay, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 per person
  • Airport shuttle fee: AUD 130.00 per vehicle (one-way)
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Pet fee: AUD 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: AUD 65 (subject to availability)
  • Late check-out fee: AUD 75 (subject to availability)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 3.0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Double Bay Intercontinental
  • Double Bay Sydney
  • Intercontinental Double Bay
  • Intercontinental Double Bay Sydney
  • Intercontinental Sydney Double Bay
  • Intercontinental Sydney Hotel Double Bay
  • Sydney Double Bay
  • Intercontinental Sydney Double Bay Hotel
  • InterContinental Sydney Double Bay
  • InterContinental Sydney Double Bay, an IHG Hotel Hotel
  • InterContinental Sydney Double Bay, an IHG Hotel Double Bay

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.