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4.4 out of 5

"Great hotel , rooms and facilities. Also great location, close to but far enough from city centre . Only comment would be checkin staff were not over ... " More

By a verified traveller on Fri 10 Jul 2020

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Hotel Description

A luxury stay in Sydney awaits you at InterContinental Sydney Double Bay. You'll be 0.7 km (0.5 mi) from Redleaf Beach and 3.3 km (2 mi) from Royal Botanic Gardens. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

LED TVs with cable channels are featured in all 140 rooms, and you can enjoy free WiFi, free wired Internet, and separate bathtubs and showers. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Espresso makers, pillow menus, and safes are also available.

A relaxing day at Trumps Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Stillery Bar and Dining, serves local and international cuisine and is open for breakfast, lunch, and dinner. Rooftop (open Oct to Apr) is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Enjoy the 24-hour fitness center, free pool cabanas, and pool loungers as well as access to aerobics classes. 10043 square feet (933 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a rooftop terrace, and concierge services. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Double Bay hotel, you'll be 3.7 km (2.3 mi) from Sydney Cricket Ground and 4.4 km (2.7 mi) from Sydney Opera House.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$206* Per night/room 6 Sep. - 7 Sep.

King Village View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Courtyard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Club Intercontinental Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Village View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

InterContinental Sydney Double Bay ratings based on 115 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Sydney Double Bay

Everyone (78) Couples (13) Family (20)
1 out of 5
Had to cancel/ change due to COVID-19, advised cannot because of Wotif policy, couldn’t change with Wotif because Hotel policy, won’t be booking through either again.

Posted by , from Gold Coast on 27 Jul. 2020

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4 out of 5
Great hotel , rooms and facilities. Also great location, close to but far enough from city centre . Only comment would be checkin staff were not overly friendly ,room was not ready until almost 4pm . But I did convince them to hand over a couple of drink vouchers while we waited 😉

Posted by , from Sydney on 10 Jul. 2020

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5 out of 5

Posted by on 27 Jun. 2020

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5 out of 5

Posted by on 30 May 2020

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5 out of 5
Staff were genuinely friendly and very attentive. Loved the ambience & good toiletries.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Chloe Moreland

Thank you for taking the time to leave your feedback, I am glad you enjoyed the ambience and overall experience at InterContinental Sydney Double Bay. Warm Regards, Chloe Moreland

5 out of 5
Outstanding staff - every one I met was friendly and courteous. I felt very welcomed.

Posted by on 11 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Chloe Moreland - Digital Marketing Executive

Thank you for your feedback, I am glad you enjoyed your overall experience at InterContinental Sydney Double Bay. We hope to welcome you back to the hotel soon and thank-you for choosing to stay at InterContinental Sydney Double Bay. Warm Regards, Chloe Moreland Digital Marketing Executive

5 out of 5
Excellent staff: attentive, professional & courteous. Food was very good & ready to facilitate dietary requirements. Rooms well appointed & clean.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Chloe Moreland - Digital Marketing Executive

Thank-you for your feedback, I am glad you enjoyed the hotel amenities and your overall experience at InterContinental Sydney Double Bay. We hope to welcome you back to the hotel soon and thank-you for choosing to stay at InterContinental Sydney Double Bay. Warm Regards, Chloe Moreland Digital Marketing Executive

5 out of 5

Posted by on 28 Jan. 2020

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Comment from Hotel Management

5 Feb. 2020 by Chloe Moreland

Thank-you for your feedback, I am glad that you enjoyed the hotel amenities and your overall experience at InterContinental Sydney Double Bay. We hope to welcome you back to the hotel soon and thank-you for choosing to stay at InterContinental Sydney Double Bay. Warm Regards, Chloe Moreland Digital Marketing Executive

5 out of 5
Room facilities, room space and balcony, beds, bathroom size, rooftop pool and bar very comfortable and relaxed atmosphere, staff very professional. We were very impressed and will be back

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Chloe Moreland

Thank-you for your feedback, I am glad you enjoyed the hotel amenities and your overall experience at InterContinental Sydney Double Bay. We hope to welcome you back to the hotel soon and thank-you for choosing to stay at InterContinental Sydney Double Bay. Warm Regards, Chloe Moreland Digital Marketing Executive

3 out of 5
Good location pool area nice but not enough single beds

Posted by on 9 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Chloe Moreland

Thank-you for your feedback, I am glad that you enjoyed your overall experience at InterContinental Sydney Double Bay and I will pass your comments onto management regarding the loungers. We hope to welcome you back to the hotel soon and thank-you for choosing to stay at InterContinental Sydney Double Bay. Warm Regards, Chloe Moreland Digital Marketing Executive

About the InterContinental Sydney Double Bay

Location 33 Cross Street, Double Bay, NSW 2028

Property Features

InterContinental Sydney Double Bay offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 10043 square feet (933 square meters) and includes a conference center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Sydney Double Bay. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. A complete renovation of InterContinental Sydney Double Bay was completed in October 2014. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 10043 sq ft of conference space
  • 933 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16 km / 9.9 mi)
  • Train station: Sydney Central Station (4.6 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Sydney Double Bay offers 140 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 165-cm LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Stillery Bar and Dining - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Rooftop (open Oct to Apr) - This poolside rooftop bar specializes in Fish and Chips cuisine and serves brunch, lunch, dinner, and light fare. Open select days.

Sake - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Reservations are required. Open select days.

Mr Gs New York Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

N/A - This bistro specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 6 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 6 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 100 per pet, per night, plus a deposit of AUD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 30 and AUD 42 for adults, AUD 17 and AUD 21 for children (approximately)
  • Airport shuttle fee: AUD 130.00 per vehicle (one-way)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Pet deposit: AUD 100 per stay
  • Pet fee: AUD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: AUD 65 (subject to availability)
  • Late check-out fee: AUD 75 (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Double Bay Intercontinental
  • Double Bay Sydney
  • Intercontinental Double Bay
  • Intercontinental Double Bay Sydney
  • Intercontinental Sydney Double Bay
  • Intercontinental Sydney Hotel Double Bay
  • Sydney Double Bay
  • Intercontinental Sydney Double Bay Hotel
  • Intercontinental Sydney Double
  • InterContinental Sydney Double Bay Hotel
  • InterContinental Sydney Double Bay Double Bay
  • InterContinental Sydney Double Bay Hotel Double Bay

You should know

  • InterContinental Sydney Double Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.