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4.4 out of 5

"I found accommodation nice but a bit tired. Our balcony had a water leak which wasn’t resolved during our stay. Staff cld be better informed when ask ... " More

By a verified traveller on Wed 26 May 2021

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Hotel Description

A luxury stay in Sydney awaits you at InterContinental Sydney Double Bay, an IHG Hotel. You'll be 1 km (0.6 mi) from Redleaf Beach and 3.3 km (2 mi) from Royal Botanic Gardens. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

LED TVs with cable channels are featured in all 140 rooms, and you can enjoy free WiFi, free wired Internet, and separate bathtubs and showers. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Espresso makers, pillow menus, and safes are also available.

A relaxing day at Trumps Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Stillery Bar and Dining, serves local and international cuisine and is open for breakfast, lunch, and dinner. Rooftop (open Oct to Apr) is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Enjoy the 24-hour fitness center, free pool cabanas, and pool loungers as well as access to aerobics classes. 10043 square feet (933 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a rooftop terrace, and concierge services. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 5-star Double Bay hotel include Sydney Cricket Ground and Sydney Opera House.

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$236* Per night/room 1 Aug. - 2 Aug.

Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

King Courtyard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Village View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

InterContinental Sydney Double Bay, an IHG Hotel ratings based on 124 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Sydney Double Bay, an IHG Hotel

Everyone (82) Couples (15) Family (21)
5 out of 5

Posted by on 9 Jun. 2021

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4 out of 5
I found accommodation nice but a bit tired. Our balcony had a water leak which wasn’t resolved during our stay. Staff cld be better informed when asked about ferry departures. We were told the ferry went from double bay to watsons bay but it didn’t. Apart from that a very pleasant stay

Posted by on 26 May 2021

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Comment from Hotel Management

28 May 2021 by Marcus Chan

Hope you are well. It goes without saying that I am very disheartened to hear that you had a disappointing experience in regard to your stay. Please be assured that I have noted your concerns and will be sure to further discuss this with my team to improve our service delivery at the hotel to prevent any reoccurrences. I sincerely apologise for the inconveniences and frustrations you have encountered and look forward to the opportunity to welcome you back to InterContinental Sydney Double Bay. Regards Marcus Chan Director of Sales and Marketing

4 out of 5

Posted by on 6 May 2021

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Comment from Hotel Management

18 May 2021 by Marcus Chan

Thank you for taking the time to share your review It was a pleasure to have you stay with us; I do hope to have the opportunity to welcome you back again in the near future. Regards Marcus Chan Director of Sales and Marketing

5 out of 5
Nice hotel! Lovely staff

Posted by on 25 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Marcus Chan

Thank you for taking the time to share your wonderful review regarding your recent stay with us. I was delighted to read that you thoroughly enjoyed your stay with us. It was sincerely a pleasure to have you stay with us and I look forward to welcoming you back in the near future. Yours sincerely, Marcus Chan Director of Sales and Marketing

5 out of 5
We had a very nice bay view room, clean, with a comfortable bed .

Posted by on 16 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by InterContinental Sydney Double Bay

Dear Anonymous, Thank you for taking the time to share your review regarding your recent stay with us. I was pleased that you were impressed with your Bayside room. I look forward to welcoming you back again in the near future. Yours sincerely, Ralf Bruegger General Manager

1 out of 5
Terrible service and delayed communication. Our bags were lost from the foyer for 5 hours. Staff communication was disjointed. Rarely one to write negative reviews however for the price you are paying for 5 star accomodation, we found the service appalling. The hotel manager kindly discounted the first night however our stay was not great. Further to this our dog was sent raw chicken...

Posted by on 14 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by InterContinental Sydney Double Bay

Dear Anonymous, Thank you for taking the time to share your review. I was disappointed to read that your stay was not a true InterContinental experience. Please rest assured that I have spoken with my management team regarding your comments. Your feedback is valuable to us as it helps to ensure that we are meeting our guests’ expectations. If you do wish to return to the property we will ensure we create a positive experience in the future. Please do not hesitate to contact my Executive Office team and we will assist with your reservation. Yours sincerely, Ralf Bruegger General Manager

5 out of 5

Posted by on 12 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by InterContinental Sydney Double Bay

Thank you for taking the time to post your review. I was pleased that you enjoyed your stay with us. I look forward to welcoming you back to InterContinental Sydney Double Bay again in the future. Yours sincerely, Ralf Bruegger General Manager

3 out of 5

Posted by on 18 Jan. 2021

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5 out of 5
New favourite hotel In sydney. Good spot and conditions of hotel were good. Per friendly too for an additional fee

Posted by , from Sydney on 25 Oct. 2020

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1 out of 5
Had to cancel/ change due to COVID-19, advised cannot because of Wotif policy, couldn’t change with Wotif because Hotel policy, won’t be booking through either again.

Posted by , from Gold Coast on 27 Jul. 2020

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About the InterContinental Sydney Double Bay, an IHG Hotel

Location 33 Cross Street, Double Bay, NSW 2028

Property Features

InterContinental Sydney Double Bay, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 10043 square feet (933 square meters) and includes a conference center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Sydney Double Bay, an IHG Hotel. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. A complete renovation of InterContinental Sydney Double Bay, an IHG Hotel was completed in October 2014. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 10043 sq ft of conference space
  • 933 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (18.2 km / 11.3 mi)
  • Train station: Sydney Central Station (5.1 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Sydney Double Bay, an IHG Hotel offers 140 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 165-cm LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Stillery Bar and Dining - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Rooftop (open Oct to Apr) - This poolside rooftop bar specializes in Fish and Chips cuisine and serves brunch, lunch, dinner, and light fare. Open select days.

Sake - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Reservations are required. Open select days.

Mr Gs New York Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

N/A - This bistro specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 130 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 30 and AUD 42 for adults, AUD 17 and AUD 21 for children (approximately)
  • Airport shuttle fee: AUD 130.00 per vehicle (one-way)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Pet fee: AUD 130 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: AUD 65 (subject to availability)
  • Late check-out fee: AUD 75 (subject to availability)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Double Bay Intercontinental
  • Double Bay Sydney
  • Intercontinental Double Bay
  • Intercontinental Double Bay Sydney
  • Intercontinental Sydney Double Bay
  • Intercontinental Sydney Hotel Double Bay
  • Sydney Double Bay
  • Intercontinental Sydney Double Bay Hotel
  • InterContinental Sydney Double Bay
  • InterContinental Sydney Double Bay, an IHG Hotel Hotel
  • InterContinental Sydney Double Bay, an IHG Hotel Double Bay

You should know

  • InterContinental Sydney Double Bay, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.