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3.8 out of 5

"Comfortable and good value. Great handy location. " More

By a verified traveller on Tue 03 Nov 2020

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Hotel Description

Ibis Sydney Darling Harbour puts you in the heart of Sydney, within just a 10-minute stroll of Australian National Maritime Museum and Star Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Smart TVs with cable channels are featured in all 256 rooms, and you can enjoy WiFi, safes, and hair dryers. TVs, room service, and phones are also available.

IBar is the hotel's own bar. 473 square feet (44 square meters) of event facilities include a meeting room, and other business amenities include a business center. Other amenities include free WiFi in public areas and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Places within a 15-minute walk of this 3.5-star Darling Harbour hotel include International Convention Centre Sydney and SEA LIFE Sydney Aquarium.

Standard Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$114* Per night/room 24 Jan. - 25 Jan.

Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Triple Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room, Harbour View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis Sydney Darling Harbour ratings based on 342 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Sydney Darling Harbour

Everyone (232) Couples (46) Family (34)
5 out of 5

Posted by on 30 Nov. 2020

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Comment from Hotel Management

2 Dec. 2020 by Dagmara K, Front Office Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2 out of 5
This is a pretty good budget hotel. The desk staff was nice and efficient. We got a free upgrade to a harbour view. The only complaint I have was that due to administrative error, our breakfast was one hour late. This had a flow-on effect to our next appointment.

Posted by , from Central Coast, New South Wales, Australia on 23 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by Dagmara K, Front Office Manager

Dear Kay, Thank you for taking the time to share your feedback. I certainly apologise for the delay with delivery of your breakfast and the inconvenience it caused. Hope we will get to welcome you back to our hotel in the future.

4 out of 5
Comfortable and good value. Great handy location.

Posted by , from Newcastle on 3 Nov. 2020

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Comment from Hotel Management

12 Nov. 2020 by Dagmara K, Front Office Manager

Dear Jen, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you found the Hotel well located. We hope to welcome you back in near future.

5 out of 5
Hotel was clean. Sanitise stations everywhere. Great service. Excellent view. Wonderful central location.

Posted by on 25 Oct. 2020

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Comment from Hotel Management

29 Oct. 2020 by SK

Dear Carlina Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

4 out of 5
The staff were very friendly, the room was a very good size and felt very comfy, only downside was that after you flushed the toilet it made a rather loud noise until you flushed it again.

Posted by on 6 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Dagmara K, Front Office Manager

Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5 out of 5
The service was amazing and they organised a card and bottle of champagne with a tray of cheese and biscuits for our annivsary and the view was amazing.the only dislike was the carpet was very dusty and dirty

Posted by , from Sydney on 4 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by SK

Dear Sandy, thank you for taking the time to leave feedback on your recent stay with us. Thank you for choosing ibis Darling Harbour to celebrate your special occasion, I'm so glad to read that you had an enjoyable stay. I do apologise for the state of the carpet, I have brought this to the attention of our housekeeping team and will take extra care. Warm regards, Silvia Kypriotis, Hotel Manager.

4 out of 5

Posted by on 26 Sep. 2020

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Comment from Hotel Management

20 Oct. 2020 by SK

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

5 out of 5
always a great place to stay close to all shops transport

Posted by on 27 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by SK

Dear Guest Thank you for taking the time to leave feedback on your recent stay with us. It is a pleasure to receive positive feedback and we look forward to your next stay in the near future. Warm regards, Silvia Kypriotis, Hotel Manager

4 out of 5
Conveniently located. Clean and good value for money

Posted by , from Canberra on 18 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by SK

Dear Myles Thank you for taking the time to leave feedback on your recent stay with us. We very much look forward to your next stay. Warm regards, Silvia Kypriotis Hotel Manager

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by SK

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

About the ibis Sydney Darling Harbour

Location 70 Murray Street, Sydney, NSW 2009

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 473 square feet (44 square meters). An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly ibis Sydney Darling Harbour. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 10 levels
  • 473 sq ft of conference space
  • 44 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (10.9 km / 6.8 mi)
  • Train station: Exhibition Centre Station (0.8 km / 0.5 mi)
  • Metro station: Pyrmont Bay Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Sydney Darling Harbour offers 256 air-conditioned accommodations with safes and hair dryers. 54-inch Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Smart television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Ibistro - Onsite bistro.

IBar - Onsite bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 20 for adults and AUD 10 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Covered self parking fee: AUD 30 per day (in/out privileges)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Hotel Sydney Darling Harbour
  • Ibis Sydney Darling Harbour
  • Sydney Darling Harbour Ibis
  • Hotel Ibis Sydney
  • Ibis Darling Harbour
  • Ibis Hotel Darling Harbour
  • Ibis Hotel Sydney
  • Ibis Sydney
  • ibis Sydney Darling Harbour Hotel
  • ibis Sydney Darling Harbour Hotel
  • ibis Sydney Darling Harbour Sydney
  • ibis Sydney Darling Harbour Hotel Sydney

You should know

  • Pool access available from 6:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.