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4.0 out of 5

"Clean and comfortable in a good location with friendly helpful staff. " More

By a verified traveller on Tue 25 May 2021

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Hotel Description

At ibis Sydney Airport, you'll be 4.7 km (2.9 mi) from Enmore Theatre and 7.7 km (4.8 mi) from Star Casino. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

All 200 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy wired Internet, coffee/tea makers, and free newspapers. Refrigerators, hair dryers, and phones are also available.

The restaurant, ibis Kitchen & Bar, is open for breakfast, brunch, lunch, and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:00 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3.5-star Mascot hotel include Coogee Beach and Crown Street.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$102* Per night/room 1 Aug. - 2 Aug.

Standard Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

ibis Sydney Airport ratings based on 316 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Sydney Airport

Everyone (234) Business (2) Couples (28) Family (37)
5 out of 5

Posted by on 29 May 2021

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Comment from Hotel Management

11 Jun. 2021 by Michelle

Thank you for your review.

4 out of 5
Clean and comfortable in a good location with friendly helpful staff.

Posted by on 25 May 2021

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Comment from Hotel Management

26 May 2021 by Michelle

Dear Guest, Thank you for your review. We are delighted you found our staff helpful and friendly and look forward to you returning on your next trip to Sydney. Warm regards, Ibis Sydney Airport

5 out of 5
The friendly atmosphere and the welcoming feeling it was fantastic and the staff awesome

Posted by on 21 May 2021

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Comment from Hotel Management

24 May 2021 by Michelle

Dear Guest, Thank you for your review from your recent stay. I am delighted to share your comments with our team. We hope to welcome you back again soon. Warm regards, Ibis Sydney Airport

4 out of 5
Property was clean and tidy like you expect from ibis. However we paid for breakfast and needed a 6 am start. There wasn’t any staff at 6. The desk man was flat out and not able to help us. Eventually a staff member came to see us but pushed for time by now by now we chose quickly and didn’t really enjoy it at all.

Posted by on 1 May 2021

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Comment from Hotel Management

2 May 2021 by Michelle

Thank you for sharing your experience. I am sorry that you missed breakfast due to our breakfast starting at 6am. Your feedback will be reviewed by our Management team. Warm regards, Ibis Sydney Airport Team.

4 out of 5

Posted by on 21 Apr. 2021

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Comment from Hotel Management

2 May 2021 by Michelle

Thank you for your review.

5 out of 5
The room was very comfortable and suitable for my purpose of needing a place to sleep. The breakfast was served efficiently and of good quality, my requests were made easy.

Posted by on 16 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Michelle

Thank you for your review. We are happy you found our rooms comfortable for your short stay with us. I will share your comments with our team. Ibis Sydney Airport Team

4 out of 5
Staff were friendly and helpful. I was there overnight before an early flight so didn't use all amenities. Would happily stay again.

Posted by on 10 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Michelle

Thank you for your lovely review. I will share your comments with our team. We are delighted to have you stay again in the future. Ibis Sydney Airport Team

4 out of 5
Very happy with my experience at the ibis Sydney Airport; the staff were very friendly and helpful, the room was clean and spacious, and the location was perfect for my business trip. Will book again!

Posted by on 23 Mar. 2021

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Comment from Hotel Management

26 Mar. 2021 by Varun Mathur - Front Office Manager

Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varun Mathur - Front Office Manager

5 out of 5

Posted by on 7 Mar. 2021

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Comment from Hotel Management

26 Mar. 2021 by Varun Mathur - Front Office Manager

Dear Anonymous, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Varun Mathur - Front Office Manager

4 out of 5
Be aware of step up into bathroom pod. Great to have airport shuttle for $8 Lovely reception staff.

Posted by on 16 Feb. 2021

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Comment from Hotel Management

17 Feb. 2021 by ibis Sydney Airport

Hi, Thank you for your feedback and staying with us at Ibis Sydney Airport. We aim to provide an easy stay for our guests. We are glad that you had this experience with our friendly team. Please note, we do have a room with an accessible bathroom, please ask our team on check in. Kind Regards,Meyke

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. The eco-friendly ibis Sydney Airport also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. An airport shuttle at scheduled times and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of ibis Sydney Airport was completed in June 2016. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 6 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney Airport (SYD) (3.8 km / 2.3 mi)
  • Train station: Sydney Sydenham Station (3.5 km / 2.2 mi)
  • Metro station: Mascot Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Sydney Airport offers 200 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10 AM.

Ibis Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4.00 and AUD 28.00 for adults, AUD 4.00 and AUD 28.00 for children (approximately)
  • Fee for in-room wired Internet: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 1 to 11 years old)
  • Uncovered self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of AUD 1.33

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Hotel Sydney Airport
  • Ibis Sydney Airport
  • Sydney Airport Ibis
  • ibis Sydney Airport Hotel
  • ibis Sydney Airport Hotel
  • ibis Sydney Airport Mascot
  • ibis Sydney Airport Hotel Mascot

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.