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4.2 out of 5

"Loved the uniqueness of this place " More

By a verified traveller on Mon 31 May 2021

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Hotel Description

At Hotel Challis Potts Point you'll be within just a 15-minute stroll of Woolloomooloo Wharf and Royal Botanic Gardens. Highlights at this Victorian hotel include in-room free WiFi and LCD TVs.

All 55 rooms feature TVs with digital channels, and you can enjoy hair dryers, phones, and desks. Nice touches include rainfall showerheads and free toiletries. Weekly housekeeping is available.

This business-friendly hotel offers free WiFi in public areas, a computer station, and free newspapers in the lobby. Added amenities include laundry facilities, a microwave in a common area, and a refrigerator in a common area.

Sights within a 20-minute walk of this 3.5-star Potts Point hotel include The Domain and St Vincent’s Hospital.

Compact Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$95* Per night/room 15 Jun. - 16 Jun.

Premium King Balcony Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe King Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Queen Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Challis Potts Point ratings based on 78 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Challis Potts Point

Everyone (56) Couples (12) Business (1) Family (6)
4 out of 5
Loved the uniqueness of this place

Posted by on 31 May 2021

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1 out of 5
Paid 255 for a king bed room with balcony and the room was so small. Not even a bottle of water was provided and you had to drink tap water from the small sink in the toilet or take your tiny cup down to the water filter on the ground floor. Staff and check in and check out process was absolutely slow and terrible. Will never stay here again

Posted by on 27 May 2021

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4 out of 5
The staff were friendly and very helpful and the room what we expected.

Posted by on 7 May 2021

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Comment from Hotel Management

8 May 2021 by Jordon

Hi There, We are thrilled to read you enjoyed your stay at Hotel Challis. Hope to see you again soon! Kind regards, Jordon @ Guest Services

4 out of 5

Posted by on 15 Apr. 2021

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Comment from Hotel Management

8 May 2021 by Jordon

We hope you had a lovely stay with us at Hotel Challis Potts Point.

2 out of 5
The bsthroom is so small you can barely move in it. The dhower is so small I burnt myself when i slid in anx bumped the nozzle to hot and coulfng get awah because of the tiny shower cubicke. It is dangerous

Posted by on 13 Apr. 2021

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5 out of 5
Such a clean, quiet venue. Terrific to spend after a night out on the town! Lovely hospitality, friendly, informative, kind and caring. Close to everything fun at the Cross! As well as delicious food, cocky and coffee. All walking distance!

Posted by on 21 Mar. 2021

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Comment from Hotel Management

27 Mar. 2021 by Hotel Challis

Hi there! Thank you for such great feedback! We are so thrilled to hear you loved our staff and of course had a great time out on the town - it's a pretty awesome one thats for sure! We hope you see you again soon!

5 out of 5
Awesome location, very comfortable and so quiet. Great atmosphere staying In heritage building. And only 10min to city in an Uber. And trendy cafes/restaurants/bars so close by. Can’t wait to return to Hotel Challis.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by Guest Relations Manager

Thank you for staying with us. We can't wait to welcome you back either!

5 out of 5

Posted by on 29 Nov. 2019

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Comment from Hotel Management

9 Mar. 2020 by Guest Relations Manager

Thank you!

2 out of 5
I liked the building. I didn't like how small the room was or the fact that just a trickle of water came out of the shower!

Posted by on 26 Nov. 2019

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Comment from Hotel Management

9 Mar. 2020 by Guest Relations Manager

Hi There, So sorry about the water pressure. Rest assured that it has been fixed.

5 out of 5

Posted by on 27 Oct. 2019

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Comment from Hotel Management

9 Mar. 2020 by Guest Relations Manager

Thank you!

About the Hotel Challis Potts Point

Location 21-23 Challis Avenue, Potts Point, NSW 2011

Property Features

As a guest of Hotel Challis Potts Point, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Challis Potts Point also features a television in a common area, a microwave in a common area, and a refrigerator in a common area. A complete renovation of Hotel Challis Potts Point was completed in October 2015. This Victorian Sydney hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 5 levels
  • Built in 1896
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sydney Airport (SYD) (16.6 km / 10.3 mi)
  • Train station: Sydney Central Station (3.1 km / 1.9 mi)
  • Metro station: Kings Cross Station (0.7 km / 0.4 mi)

Room Amenities

Hotel Challis Potts Point offers 55 accommodations with hair dryers and complimentary toiletries. 38-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • LCD television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Hotel Challis Potts Point

Policies

WiFi is provided up to 500 MB per room, per day.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Challis Potts Point
  • Hotel Challis
  • Challis Potts Point
  • Challis Hotel Sydney
  • Hotel Challis
  • Challis Potts Point
  • Hotel Challis Potts Point Hotel
  • Hotel Challis Potts Point Potts Point
  • Hotel Challis Potts Point Hotel Potts Point

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.