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4.7 out of 5

"Fairly new, very clean and lovely staff. They included the children in the welcome and made them feel just as welcome as us adults " More

By a verified traveller on Thu 19 Mar 2020

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Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$116* Per night/room 3 Sep. - 4 Sep.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

At Holiday Inn Sydney St Marys, you'll be 16.2 km (10 mi) from Featherdale Wildlife Park and 20.5 km (12.7 mi) from Hillsong Church. Highlights at this hotel include 3 restaurants, 5 bars/lounges, and free self parking.

All 119 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, 24-hour room service, free bottled water, and safes are available.

The restaurant, Waterstone Grill, is open for lunch and dinner. Enjoy the 24-hour fitness center along with access to a playground and a ropes course. 700 square feet (65 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM.

With a stay at this 4-star North St Marys hotel, you'll be 21.9 km (13.6 mi) from Raging Waters Sydney.

Holiday Inn Sydney St Marys ratings based on 75 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Sydney St Marys

Everyone (56) Couples (6) Family (11)
4 out of 5

Posted by on 24 Mar. 2020

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5 out of 5
Fairly new, very clean and lovely staff. They included the children in the welcome and made them feel just as welcome as us adults

Posted by on 19 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Queenie

Dear Happy Guest, Thank you for taking your time to provide us a wonderful review! We are so pleased to read that you enjoyed all facets of the hotel and feel extremely proud to be able to promote such an awesome product right here in Western Sydney. We look forward to having the pleasure of welcoming you back on another occasion! Regards

5 out of 5
Everyone was friendly. The staff were also very helpful.

Posted by , from North St Marys. on 12 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Demi

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Demi Johnson Front Office Team Leader

5 out of 5
.enjoyed my stat here 5 star.Staff were helpful and the place spotless

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Demi

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Demi Johnson Front Office Team Leader

5 out of 5
loved the 24/7 room service and daily housekeeping!

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Demi

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Demi Johnson Front Office Team Leader

5 out of 5
Love that there was room service at no extra cost and the club near by. Didn't like that the room next to us had noise occupants

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Demi

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Demi Johnson Front Office Team Leader

5 out of 5

Posted by on 26 Jan. 2020

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Comment from Hotel Management

4 Mar. 2020 by Demi

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Demi Johnson Front Office Team Leader

5 out of 5

Posted by on 21 Jan. 2020

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Comment from Hotel Management

4 Mar. 2020 by Demi

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Demi Johnson Front Office Team Leader

5 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Queenie

Dear Happy Guest, Thank you for rating us 5 out of 5! We are so pleased to hear that you had a great stay with us and we look forward to having the pleasure of welcoming you back on another occasion! Regards,

5 out of 5

Posted by on 6 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Queenie

Dear Happy Guest, Thank you for rating us 5 out of 5! We are glad to hear that you had a great stay with us and we look forward to having the pleasure of welcoming you back on another occasion! Regards,

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 5 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Sydney St Marys. Self parking is free. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 5 bars or lounges
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 2018
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney St Marys Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Sydney St Marys offers 119 air-conditioned accommodations with iPod docking stations and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Waterstone Grill - This restaurant serves lunch and dinner.

Bambusa Buffet - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Ironbark Terrace - This restaurant serves lunch and dinner. Open select days.

The Coffee Shop - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Sydney St Marys Hotel North St Marys
  • Holiday Inn Sydney St Marys North St Marys
  • Inn Sydney St Marys St Marys
  • Sydney St Marys St Marys
  • Holiday Inn Sydney St Marys Hotel
  • Holiday Inn Sydney St Marys North St Marys
  • Holiday Inn Sydney St Marys Hotel North St Marys

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.