At Holiday Inn Sydney St Marys, an IHG Hotel, you'll be 8.4 km (5.2 mi) from Nepean Hospital and 10.5 km (6.5 mi) from Blacktown International Sportspark. Highlights at this hotel include 4 restaurants, 5 bars/lounges, and free self parking.
The restaurant, Waterstone Grill, is open for lunch and dinner. 700 square feet (65 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe.
Sights within a 20-minute drive of this 4-star North St Marys hotel include Panthers World of Entertainment and Sydney International Regatta Centre.
Holiday Inn Sydney St Marys, an IHG Hotel ratings based on 111 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Sydney St Marys, an IHG Hotel
Everyone (71)Couples (10)Family (24)
5 out of 5
Very nice service 👍
Posted by Sunil on 9 Jan. 2023
Was this review helpful to you?
Comment from Hotel Management
10 Jan. 2023
by Demi
Thank you Sunil
5 out of 5
The property was clean and very pleasing to stay in
Posted by Rachel on 22 Dec. 2022
Was this review helpful to you?
Comment from Hotel Management
25 Dec. 2022
by demi
Thank you for your wonderful review Rachel
5 out of 5
ideal location to our venue, clean good sized rooms. Great parking quite location.
Posted by DENISE on 10 Dec. 2022
Was this review helpful to you?
Comment from Hotel Management
16 Dec. 2022
by Demi
HI DeniseThank you for your review. We are so pleased to read that you enjoyed your stay with us and look forward to welcoming you back again soon
5 out of 5
Easy parking, quick check-in and friendly staff
Posted by Nicholas on 14 Nov. 2022
Was this review helpful to you?
Comment from Hotel Management
15 Nov. 2022
by Demi
Thank you for your 5 out of 5 Review Nicholas, we look forward to welcoming you back
5 out of 5
👍
Posted by Dean on 11 Nov. 2022
Was this review helpful to you?
Comment from Hotel Management
11 Nov. 2022
by Demi
Thanks for the thumbs up Dean. See you next time
5 out of 5
Would recommend others stay at this hotel, we liked it.
Posted by NAVINDRAN RUTHNAM on 1 Nov. 2022
Was this review helpful to you?
Comment from Hotel Management
1 Nov. 2022
by Demi
Dear Navindran,Thank you for your review. We look forward to welcoming you back again soon.Regards
5 out of 5
New property cant fault anything
Posted by Cameron on 25 Sep. 2022
Was this review helpful to you?
Comment from Hotel Management
26 Sep. 2022
by Demi
Dear Cameron, Thank you for taking the time to review your recent stay with us. We look forward to welcoming you back again soon
5 out of 5
Posted by Nakia on 9 Sep. 2022
Was this review helpful to you?
4 out of 5
Close to where we were going
Posted by John, from CAMERON PARK on 26 Aug. 2022
Was this review helpful to you?
Comment from Hotel Management
28 Aug. 2022
by Demi
Dear John, thank you for taking the time to review your recent stay,we look forward to welcoming you back again soon.Regards,
2 out of 5
Staff were lovely, rooms were nice, loved the shower. Unfortunately the room we got had blood stains on the sheets. Reception was apologetic and moved us to another room straight away. The second room was good but unfortunately the fridge in it did not work so couldn’t cool down our drinks but didn’t complain as we didn’t want to have to move rooms again! Had a nice dinner at the club came back to room to order room service ice cream for desert but they only had 3 flavors left and wanted $8 extra on top of the $13 price tag, we decided against it. Enjoyed a peaceful nights sleep and a lovely buffet breakfast.
Posted by Lauren on 14 Aug. 2022
Was this review helpful to you?
Comment from Hotel Management
14 Aug. 2022
by Demi
Good Morning Lauren,
The team and I apologise and are of course disappointed to learn that your experience with us was less than favourable. Rest assured that we do aim to provide a seamless stay experience for all our guests. Your constructive feedback is being shared across our team, as we do pride ourselves on ensuring continuous improvement to deliver a stand-out hotel experience. It is great to hear the comments such as “lovely” yet very important to be aware of errors that we make, or ways in which we need to improve communication.
I have passed on to our Housekeeping Manager your feedback in regards to the linen and she is retraining her staff today to ensure these things are not missed.
In regard to the fridge, we were able to fix as soon as you left, the settings on the dial were turned up too high - possibly by a previous guest; again, our Housekeeping Manager will discuss with the team to ensure they are checking the dials when cleaning the fridges.
We do have an $8 tray charge for room service meals from the adjoining leagues club however this does not apply to Ben & Jerrys. Apologies if you were advised of the charge, as this was only rolled out earlier last week .
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Please contact me directly at djohnson@histmarys.com.au when you are ready to rebook.
Warm Regards,
Demi Johnson
Business Development Manager
About the Holiday Inn Sydney St Marys, an IHG Hotel
There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 5 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Sydney St Marys, an IHG Hotel. Self parking is free. This 4-star Sydney hotel is smoke free.
1 building
119 guestrooms or units
6 levels
4 dining venues
5 bars or lounges
700 sq ft of conference space
65 sq m of conference space
Built in 2018
Business center (24 hours)
Conference center
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Water dispenser
Coffee shop
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Sydney St Marys Station (3.2 km / 2 mi)
Parking: Free self parking
Room Amenities
Holiday Inn Sydney St Marys, an IHG Hotel offers 119 air-conditioned accommodations with iPod docking stations and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
IPod dock
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
Coffee maker
Pillow options
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (heating)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Toothbrush and toothpaste available
Desk chair
Food & Drink
Waterstone Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Signatures Buffet - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Ironbark Pizzeria - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Millys Coffee Shop - This coffee shop serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 60.0 per day.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
LGBTQIA friendly
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 48 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 500 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 60.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Sydney St Marys Hotel North St Marys
Holiday Inn Sydney St Marys North St Marys
Inn Sydney St Marys St Marys
Sydney St Marys, An Ihg
Holiday Inn Sydney St Marys
Holiday Inn Sydney St Marys, an IHG Hotel Hotel
Holiday Inn Sydney St Marys, an IHG Hotel North St Marys
Holiday Inn Sydney St Marys, an IHG Hotel Hotel North St Marys
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
There was an error importing /Sydney-Hotels-Holiday-Inn-Sydney-St-Marys,-an-IHG-Hotel.h21290578-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Sydney-Hotels-Holiday-Inn-Sydney-St-Marys,-an-IHG-Hotel.h21290578-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Holiday Inn Sydney St Marys, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Holiday Inn Sydney St Marys, an IHG Hotel uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays.
Yep, Holiday Inn Sydney St Marys, an IHG Hotel has a free self car park.
Sure does, brekkie is offered daily.
No, Holiday Inn Sydney St Marys, an IHG Hotel does not offer an airport shuttle service.
Yep, you can grab a meal at Holiday Inn Sydney St Marys, an IHG Hotel's onsite restaurant that serves lunch and dinner.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
