"it was a good hotel, not excellent but still good. " More

By a verified traveller on Mon 12 Feb 2018

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Hotel Description

At Highfield Hotel you'll be within just a 15-minute stroll of Elizabeth Bay House and Art Gallery of New South Wales. Highlights at this hotel include in-room washers/dryers and free WiFi.

All 32 individually decorated rooms feature TVs and DVD players.

This smoke-free hotel offers free WiFi in public areas, tour/ticket assistance, and luggage storage. Added amenities include a front desk safe. Each morning free continental breakfast is offered between 8 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this East Sydney hotel include Royal Botanic Gardens and Australian Museum.

Double Room, Shared Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$69 per night

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Large Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Double Room, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Highfield Hotel ratings based on 89 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Highfield Hotel

Everyone (72) Business (1) Couples (9) Students (3) Family (4)
4 out of 5

Posted by on 30 Oct 2018

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4 out of 5
Friendly reception staff, great location, comfortable bedroom, overall a pleasant stay

Posted by , from Nsw on 24 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by Ade- Reception

Hi Paul we really appreciate your positive review

1 out of 5
The people who were staying in the room next to mine were very noisy at 4am!! I would not recommend staying here over a weekend.

Posted by , from Melbourne on 9 Sep 2018

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Comment from Hotel Management

3 Oct 2018 by Ade- Reception

Hi Ken some people are pretty selfish sorry for your noisy guest we are doing our best to prevent this with our new night manager you are welcome to return at a discounted price

2 out of 5
Saturday evening was extremely noisy as there was a bus load of men come to Sydney for races! I have stayed yearly and was extremely disappointed that my rest was disturbed by someone opening my door at 2AM. It was closed again and there were voices. My fit bit showed a night of very disturbed sleep.I was very disturbed .

Posted by on 30 Jun 2018

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Comment from Hotel Management

18 Jul 2018 by Ade- Reception

We would like apologize for your night of disturbances and have taken extensive steps to prevent this from reoccurring and would like to offer you a discounted rate on your next stay

1 out of 5

Horrible room we only stayed the one night because

We booked two nights in a double room with a bathroom that is wotif said we had. When we got we were told we had no bathroom and it was down the hall, which was not good my husband needs to use the bathroom during the night he was so upset we left the next day. I would never recommend staying at this place to anyone.

Posted by on 19 Mar 2018

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4 out of 5
it was a good hotel, not excellent but still good.

Posted by on 12 Feb 2018

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Comment from Hotel Management

15 Feb 2018 by Ade- Reception

thank you for your review good is great to hear !

4 out of 5
It was good, the walls were thin but it was still good, maybe should have unlimited wifi instead of the very little given but that's okay

Posted by , from syd on 18 Nov 2017

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Comment from Hotel Management

12 Dec 2017 by Alex - Reception

Thank you for your comments. We will strive to do the best.

2 out of 5

It's a bed to sleep in..

Small room, relatively clean minus the cockroach in the bed. Public toilets and showers. Located near alot of adult clubs and pubs. Suited to younger people looking to party. Very loud building and not suitable for light sleepers. Wouldn't return only booked due to last minute trip. Oh and they only have one tag for carpark gate meaning you have to return the key everytime you leave or arrive and reception closes at night so your left without your car..why not buy 5 spare keys.....however its a decent bed for a quick emergency stay.

Posted by , from Melbourne on 12 Nov 2017

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3 out of 5
My friend and I thought that the hotel id a nice one. This hotel is like a Hostel and to expensive for this comfort. The hotel stuff is a little bit strange and you don't know if you can trust them.

Posted by on 28 Sep 2017

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1 out of 5

Horrible experience

Very terrible experience. We were so tired from a 6hr drive and just want some place to stay. Very shock to see how unsanitary the place was and got some flies even late at night. No staff in the front desk to entertain you. Kept calling them and did not see any reply. My suggestion is not to go to this kind of place. Feels like peope there were all drunk and bit scary.

Posted by on 17 Aug 2017

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Property Features

Free breakfast is served daily. WiFi is free in public spaces. A round-trip airport shuttle (available at scheduled times) is available for a fee. Highfield Hotel also features tour or ticket assistance and a safe deposit box at the front desk. Parking is available for a fee. This East Sydney hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 3 levels
  • Built in 1995
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Washer/dryer
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16.4 km / 10.2 mi)
  • Train station: Sydney Central Station (3.1 km / 1.9 mi)
  • Metro station: Kings Cross Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Highfield Hotel offers 32 forms of accommodation with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Guests can make use of the shared/communal kitchen. This East Sydney hotel provides complimentary wireless Internet access. Digital televisions are provided. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Communal kitchen
  • Washer and dryer
  • Television
  • Digital channels
  • DVD player
  • Fridge
  • Dishwasher
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Iron and ironing board available
  • Blackout drapes
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free continental breakfast daily from 8 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 19

Special check-in instructions:

The front desk is open daily from 8 AM until 8 PM
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance for details. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 8 AM - 8 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered at scheduled times during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 14 per person (one way)
  • Airport shuttle fee per child: AUD 7.00 (one-way), (from 1 to 9 years old)
  • Self-parking fee: AUD 25 per day
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Highfield Hotel Potts Point
  • Highfield Hotel
  • Highfield Potts Point

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Highfield Hotel.