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Highfield Hotel

1.5-star property
166 Victoria Street, Potts Point, NSW 1800 796 370
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3.1 out of 5
See all 104 Wotif Reviews

"The Highfield is good value for the price. My room was clean and the staff friendly. " More

By a verified traveller on Sun 31 Jan 2021

Points Of Interest

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Hotel Description

At Highfield Hotel you'll be within just a 15-minute stroll of Elizabeth Bay House and Art Gallery of New South Wales. Highlights at this hotel include free continental breakfast.

You can enjoy free WiFi, TVs, and DVD players, featured in all 32 soundproofed rooms. Housekeeping is available on request.

This smoke-free hotel offers free WiFi in public areas, concierge services, and express check-out. Other amenities include luggage storage and a front-desk safe. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this Kings Cross hotel include Royal Botanic Gardens and St Mary's Cathedral.

Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$54* Per night/room 24 Jul. - 25 Jul.

Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Ensuite Room

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 4 Max

Double Ensuite Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Highfield Hotel ratings based on 104 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Highfield Hotel

Everyone (81) Couples (10) Business (1) Students (3) Family (7)
4 out of 5
The Highfield is good value for the price. My room was clean and the staff friendly.

Posted by on 31 Jan. 2021

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3 out of 5

Posted by on 24 Jun. 2020

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5 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by pR

thank you for your feedback. we are delighted that you enjoyed your stay with us. if there are some things we could have done to increase your satisfaction, please do not hesitate to let us know.

2 out of 5
I was travelling to an event and had limited time on my hands so I confirmed parking when I booked. I also confirmed my parking at 3pm on my way to check in. I arrived at to check in at 6.30pm and the parking was sold out even though I was told I had something reserved. We were given the alternate option which we were told was around the corner. It was not! it was a lot of corners away and by the time we got everything sorted we were late for the event. Not great.

Posted by , from Snowy Mountains on 22 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by pR

hi Teagan, we are sorry for the mix up in the parking. we regret not being efficient enough and causing a delay in your plans. rest assured we have rectified this problem and something like this will not happen again.

1 out of 5
I hated the service they had and they were unable to me. I am still looking for a refund. The place was not clean and too stuffy and it smelled as well. The manager did not want to speak to me about it and wasn’t helpful at all

Posted by on 28 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Allan ( General Manager)

Hi, Sorry for your experience. No one has given us such a sever rating. If you like to contact us about your stay, management would like to put thing right. Our mission statement is to insure guest satisfaction during their stay. Thank you

3 out of 5
Good location. Basic but clean and tidy. Perfect for a short stay.

Posted by on 16 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by pR

Hello valued guest, we are happy to hear that you are satisfied with your stay with us. if there is anything we could have done to make your stay more comfortable, please feel free to let us know, Thank your for your feedback Puran Front Desk Highfield

5 out of 5

Posted by on 25 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by pR

Dear valued guest, we are delighted to hear that you enjoyed your stay with us. Thank you for your positive feedback and please remember us the next time you are in Sydney.

4 out of 5

Posted by on 23 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by pR

Dear valued guest, we are delighted to hear that you enjoyed your stay with us. Thank you for your positive feedback and please remember us the next time you are in Sydney.

2 out of 5
Property was clean and tidy but was so noisy after dark. At 5 am someone from hotel was arguing with someone out front and in foyeur . Nearly turned in to a fist fight.

Posted by , from Perth on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by pR

good morning Gav, we apologize for your bad experience. the noise is due to the Kings Cross area as it can get rowdy and noisy during the weekend, and that should explain the argument from the drunk guest. we will keep this in mind the next time you stay with us by putting you in a quiet corner. have a nice day

3 out of 5
It was a friendly place to stay in a hard-to-beat location very close to Kings Cross Station, but the TV didn't work in our room and one of the shower cubicle doors didn't close. Our bedding was clean and comfortable, though. Expect some street noise which comes with the central location.

Posted by on 15 Jul. 2019

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About the Highfield Hotel

Location 166 Victoria Street, Potts Point, NSW 2011

Property Features

Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. Highfield Hotel also features tour/ticket assistance, concierge services, and express check-out. For a fee, parking is available. This Sydney hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 3 levels
  • Built in 1995
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Sydney Airport (SYD) (16.1 km / 10 mi)
  • Train station: Sydney Circular Quay Station (2.8 km / 1.7 mi)
  • Metro station: Kings Cross Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Highfield Hotel offers 32 accommodations with DVD players and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

  • Communal kitchen access
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Dishwasher
  • Kitchenware
  • Housekeeping (on request)
  • Hair dryer available
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 9:30 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:30 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Highfield Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No lifts
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 16.00 per person (one-way)
  • Airport shuttle fee per child: AUD 8.00 (one-way), (from 1 to 9 years old)
  • Self parking fee: AUD 25 per day
  • Late check-in fee: AUD 20.00 for check-in between 10:00 PM and midnight
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Highfield Hotel Potts Point
  • Highfield Potts Point
  • Highfield Hotel Hotel
  • Highfield Hotel Potts Point
  • Highfield Hotel Hotel Potts Point

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Highfield Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Highfield Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.