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Peppers The Hills Lodge

Property class: 4.5

Photo gallery for Peppers The Hills Lodge

A woman with a suitcase walking through a hotel corridor with glass doors leading to an outdoor seating area.
A dining table set with chairs, a vase with flowers, and a window with a view of trees and a brick wall.
A traditional building with multiple roofs, surrounded by well-maintained gardens and a clear view of the surrounding landscape.
A hotel with a swimming pool, lounge chairs, and umbrellas.
A glass-enclosed dining area with tables set for a meal, surrounded by potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$195
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
  • Place, Norwest Business Park
    ‪1 min walk‬
  • Place, Castle Hill Country Club
    ‪12 min walk‬
  • Place, Hillsong Church
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room (Bath & Balcony)

A hotel room with a bed, a sofa, a desk, a chair, a small table, and a TV mounted on the wall.

Superior Room (Bath & Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

A hotel room with a large bed, a sofa, two bedside tables, a lamp, a clock, and a framed picture on the wall.

Premium Room, 1 Queen Bed

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a lamp, and a vase with flowers.

Premium Room, Multiple Beds

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Lodge)

A modern living room with a grey sofa, two side tables with lamps, a glass coffee table, and a black and white patterned rug.

Suite (Lodge)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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The price is AU$324
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About the area

Sydney

A luxury stay in Sydney awaits you at Peppers The Hills Lodge. Within steps you'll find Norwest Business Park and Hillsong Church within a 20-minute stroll. Highlights at this Tudor hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Nobles Restaurant and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 1938 square feet (180 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Within a 20-minute drive of this 4.5-property class Castle Hill hotel, attractions include Afterpay Arena and Accor Stadium.

What's nearby

  • Norwest Business Park - 1 min walk - 0.1 km
  • Museums Discovery Centre - 9 min walk - 0.8 km
  • Castle Hill Country Club - 12 min walk - 1.1 km
  • Lakeview Private Hospital - 14 min walk - 1.2 km
  • Hillsong Church - 19 min walk - 1.6 km

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Beanmeister Cafe - ‬10 min walk
  • ‪Into Laksa - ‬17 min walk
  • ‪Coffee Traders - ‬10 min walk
  • ‪Ordinary Day Cafe - ‬11 min walk
  • ‪Castle Hill Tavern - ‬8 min walk

About this property

Peppers The Hills Lodge

Peppers The Hills Lodge offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. The luxury Peppers The Hills Lodge also features a terrace, a garden, and laundry facilities. Self parking is free.

This Tudor Sydney hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Peppers The Hills Lodge offers 97 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open selected days.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$167
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre (1,938 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1984
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in October and close in March.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

What is the cancellation policy at Peppers The Hills Lodge?

Peppers The Hills Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Peppers The Hills Lodge?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Peppers The Hills Lodge on 1 Nov 2026 start from AU$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Peppers The Hills Lodge?

Yep, Peppers The Hills Lodge has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Peppers The Hills Lodge?

Yep, there is an onsite spa at Peppers The Hills Lodge. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Peppers The Hills Lodge have a pool?

Peppers The Hills Lodge has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from October to March.

What makes Peppers The Hills Lodge a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Peppers The Hills Lodge.

Is Peppers The Hills Lodge family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Peppers The Hills Lodge is a hit with families.

Does Peppers The Hills Lodge serve breakfast?

You bet, cooked-to-order breakfast is served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Peppers The Hills Lodge?

No, Peppers The Hills Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Peppers The Hills Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Peppers The Hills Lodge?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Peppers The Hills Lodge?

No, only service animals are allowed.

Is there a golf course on site at Peppers The Hills Lodge?

There is a golf course next to Peppers The Hills Lodge.

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with beautiful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very clean rooms. Great stay thankyou
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, nice rooms and great amenities.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had business in the area, stayed 1 night. We had no problems with our room, nice and quiet which is important to us. The hotel restaurant was closed due to refurbishments, it would have been nice to know this before hand.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The room is okay. The hotel isn’t not close to shops or restaurants . You need to pick up your luggage up a stairs to make it to an elevator/lift to get to the upper level to your room.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Excellent buffet breakfast. Pillows too soft for my liking. Could hear the traffic from our room. Otherwise, stay was enjoyable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and lovely place to stay highly recommend
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff and exceptionally appointed facility.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. Food was very good, room was very clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable rooms and enjoyable breakfast
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
There for a work trip - the perfect spot, quiet, convenient & close to outside dining options.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2 night stay was enjoyable
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower tiles were damaged in our room. Shower pressure was low and water spread wasn’t great. Restaurants was shut on Sunday when we checked in and reception forgot to tell us. For the price, not great value.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcoming staff, clean spacious room and very comfy bed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, soft beds, staff, food and parking excellent. Would stay again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Lodge in the area.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, loved our stay.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot was fantastic and suited our needs.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, lovely food and friendly staff. I enjoyed my stay. Thank you
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay very convenient location.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms. British cottage like accommodation.
Stayed 2 nights in Feb 2026