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4.0 out of 5

"Noisy next door cabin no consideration of other people staying at resort " More

By a verified traveller on Sun 04 Apr 2021

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Hotel Description

Nepean by Gateway Lifestyle Holiday Parks places you steps from Trench Reserve and within a 15-minute stroll of Cables Wake Park. Highlights at this hotel include an outdoor swimming pool and free self parking.

All 50 rooms feature TVs, coffee/tea makers, and irons/ironing boards.

This smoke-free hotel offers a garden and a picnic area. Plus you'll find laundry facilities.

Places within a 30-minute walk of this 3.5-star Jamisontown hotel include Panthers World of Entertainment and Pepper Stadium.

Studio King

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$120* Per night/room 28 Jun. - 29 Jun.

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio Family King Bunk

Bed Count 1 King Bed Maximum Occupancy 4 Max

Original Queen Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Original Family Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Renovated Hometown Cabin (Sleeps 4)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Nepean by Gateway Lifestyle Holiday Parks ratings based on 369 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nepean by Gateway Lifestyle Holiday Parks

Everyone (200) Couples (76) Family (103)
3 out of 5
Noisy next door cabin no consideration of other people staying at resort

Posted by on 4 Apr. 2021

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Comment from Hotel Management

4 Apr. 2021 by Nepean Team

So sorry that this has happened but it is Easter and we had a very busy weekend.

5 out of 5

Posted by on 26 Mar. 2021

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Comment from Hotel Management

14 Apr. 2021 by Nepean Team

Thank You

5 out of 5
Good things about Nepean Shores: quiet, close to the river, kitchen facilities, free parking, late check in, close to the Penrith Whitewater Stadium

Posted by on 8 Mar. 2021

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Comment from Hotel Management

24 Mar. 2021 by Nepean Team

Many thanks for youe feedback

3 out of 5
We stay here quiet often and the last 2 times we have stayedThe rooms were really dirty looks like they havent been cleaned in a long time. And you think cause of covid that they would be super clean. Bit disappointing.

Posted by on 8 Mar. 2021

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Comment from Hotel Management

4 Apr. 2021 by Nepean Team

I am so sorry that you feel this way but all our rooms are cleaned prior to arrival. Next time you stay if you have a problem like this contact our after hours so we can move you if need be.

5 out of 5

Posted by on 22 Feb. 2021

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Comment from Hotel Management

14 Apr. 2021 by Nepean Team

Thank You

5 out of 5
Clean, comfortable budget accomodation. Well organised pick up of keys after hours.

Posted by on 30 Nov. 2020

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Comment from Hotel Management

19 Dec. 2020 by Nepean Shores Team

G'day Anonymous, There is nothing better than a smooth checkin. We are glad you enjoyed your stay. Happy Travels,

5 out of 5
I loved that there's two pools ,river across d road walk.good prices.friendly staff.id like to get notice that the bbq area is on reserve alot of time .but next time I'll reserve it first.

Posted by , from Nsw on 30 Nov. 2020

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Comment from Hotel Management

19 Dec. 2020 by Nepean Shores Team

G'day Jorgelina, Thanks for the feedback, we too like to take time out for a stroll along the riverside. Safe Travels,

4 out of 5

Posted by on 25 Nov. 2020

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Comment from Hotel Management

19 Dec. 2020 by Nepean Shores Team

G'day Anonymous, Thanks for staying in our community. Happy Travels,

5 out of 5
Friendly, clean and easy to get to. Will be staying here again.

Posted by , from NSW on 26 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Nepean Team

G'day Shell, Thanks for the great review, can't wait to have you back in our community. Happy Travels,

2 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

22 Apr. 2020 by Nepean Shores Team

G'day Anonymous, Thank you for giving us a go. Safe Travels,

About the Nepean by Gateway Lifestyle Holiday Parks

Location 6-22 TENCH Avenue, Jamisontown, NSW 2750

Property Features

As a guest of Nepean by Gateway Lifestyle Holiday Parks, you'll find an outdoor pool, a garden, and a picnic area. The front desk is open around the clock. Self parking is free. This 3.5-star Sydney hotel is smoke free.

  • 50 guestrooms or units
  • Conference space
  • Self-service laundry
  • Garden
  • Outdoor picnic space
  • No smoking on site

Parking

Free self parking

Transport

  • Train station: Sydney Penrith Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Nepean by Gateway Lifestyle Holiday Parks offers 50 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Bathrooms include showers.

  • Television
  • Coffee maker
  • Shower
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 4:00 PM
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 4:00 PM
Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Large trucks and trailers are not permitted at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Gateway Lifestyle Nepean Shores Hotel Jamisontown
  • Gateway Lifestyle Nepean Shores Jamisontown
  • Gateway Lifestyle Nepean Shores
  • Nepean by Gateway Lifestyle Holiday Parks Hotel
  • Nepean by Gateway Lifestyle Holiday Parks Jamisontown
  • Nepean by Gateway Lifestyle Holiday Parks Hotel Jamisontown
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.