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4.6 out of 5

"It was very luxurious and had a great vibe to it, would highly recommend. It is also in the centre of the city so it's close to everything " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Establishment Hotel, a recipient of the prestigious Conde Nast Gold List award in 2011. You'll be within steps of Australia Square and within a short 5-minute stroll of Museum of Sydney. Highlights at this boutique hotel include 3 restaurants, 4 bars/lounges, and a nightclub.

Flat-screen TVs with satellite channels are featured in all 31 rooms, and you can enjoy free WiFi, iPads, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, free newspapers, and free bottled water are also available.

The fine-dining restaurant, est, is open for lunch and dinner. Tank Stream Ber is the hotel's own bar, serving drinks along with lunch and dinner. Conference space and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Chifley Plaza and Pitt Street Mall.

Duplex Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Establishment Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Establishment Hotel ratings based on 185 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Establishment Hotel

Everyone (118) Couples (60) Business (2) Family (3)
5 out of 5
It was very luxurious and had a great vibe to it, would highly recommend. It is also in the centre of the city so it's close to everything

Posted by on 16 Feb. 2020

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5 out of 5
I loved the friendly and hospitable service. Nothing seems too hard for the staff at the Establishment. Even finding couple of bottles of bubbles late at night. Very much appreciated. Also, the breakfast menu is divine.

Posted by , from Melbourne on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Joe

Hi Tom, We're glad you had an amazing stay and we look forward to seeing you again soon at Establishment. Thanks for the lovely review. Kind Regards

5 out of 5
The contemporary minimalist, modernist interior design inserted into the older and substantial building. Starting from the lane way reception entry, the welcoming stools in the elevators, the ultra moody lit guest corridors and then into the suite with "all" of the smart gorgeous selected finishes and soft furnishings. The bed was ultra comfortable, the layout is palatial. The guys in reception were welcoming and the surprise knock on the door with the chocolates was appreciated and enjoyed. It was a wedding anniversary, we have stayed before and we will be back next year ! Don't change a thing whatever your doing its unique and well serviced. We especially enjoy the bar located nearby. One thing I would suggest is in the bar we were looking forward to ordering a plate of olives, homos with cheese to go down with our drinks, you know that Mediterranean snack ?

Posted by on 27 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Felicity - Hotel Manager

What an excellent review of the Establishment experience! Thanks for taking the time to spend your special anniversary with us and we have shared the menu suggestion with our Chefs. Next anniversary, may I recommend staying in one of our Penthouses and enjoying Mr Wong via room service. You only live once and I am sure you deserve to be spoilt! Thanks again for the review.

4 out of 5
Mini bar had expired chocolate and food. .........

Posted by on 20 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Felicity - Hotel Manager

Thank you for reporting this, I trust you shared with our Concierge team so we could address immediately. We are very apologetic and somewhat horrified for this matter! We trust the rest of your stay was memorable and would be delighted to have you stay again.

5 out of 5
We overall enjoyed our stay at establishment. A beautiful large room, great central location with many great venues in the immediate area. Staff were very helpful. My only critique was mould on the roof above the shower, not very nice to look at, and you need proper drainage if you have rainfall style showers. The whole bathroom floor became wet when we used it which was a disappointment. There was an issue with no hot water for a matter of hours but it staff dealt with it appropriately. Would definitely stay again.

Posted by on 14 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Felicity - Hotel Manager

Thanks for your great rating of 5/5, we are honoured. Great feedback for our owner for the flooring and we will have our maintenance look at the room for any suggested work that can be rectified immediately. It was unfortunate that the hot water switched off and of all times on a Sunday evening. Glad to hear the team responded accordingly and delighted the problem was able to be fixed swiftly. Look forward to your return! Kind Regards, Felicity Arthur Hotel Manager

4 out of 5

Posted by on 11 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Felicity - Hotel Manager

Thanks for the rating! Please share with us if there is anything we can do to score a 5.

5 out of 5

Posted by on 5 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Felicity - Hotel Manager

Thanks for an excellent review! Kind Regards, Felicity Arthur Hotel Manager

1 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Felicity - Hotel Manager

Dear Anonymous, We would love to opportunity to hear from you, so we may understand your rating and address it for you and other guests in the future. We love our beautiful little hotel and hope to have you stay again so we may show you the true Establishment experience. Kind Regards, Felicity Arthur Hotel Manager

5 out of 5
Unique boutique feel. Cozy and secluded in the middle of the city.

Posted by on 23 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Felicity - Hotel Manager

That sums us up perfectly! Look forward to seeing you again! Kind Regards, Felicity Arthur Hotel Manager

4 out of 5
Loved everything about it except my room was over the bar and window out to the laneway so VERY noisy. Would stay again but ask for a different room position.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Felicity - Hotel Manager

Look forward to welcoming you next stay and as you mention, please let us know which room allocation you would like and we would be happy to accommodate. Kind Regards, Felicity Arthur Hotel Manager

About the Establishment Hotel

Location 5 Bridge Lane, Sydney, NSW 2000

Property Features

There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A nightclub, a fitness center, and a terrace are also featured at the luxury Establishment Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. This 5-star Sydney hotel is smoke free.

  • 31 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 4 bars or lounges
  • Built in 2000
  • Nightclub
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (16.9 km / 10.5 mi)
  • Train station: Sydney Circular Quay Station (0.5 km / 0.3 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Establishment Hotel offers 31 accommodations with iPads and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 45-inch flat-screen televisions come with satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Est - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Sushi e - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Mr Wong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hemmesphere - Onsite cocktail bar. Open select days.

Tank Stream Ber - This bar serves lunch and dinner. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in.

This property doesn't offer after-hours check-in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6 and AUD 25 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.05 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Establishment Hotel
  • Establishment Hotel Sydney
  • Establishment Sydney
  • Hotel Establishment
  • Establishment Hotel Hotel
  • Establishment Hotel Sydney
  • Establishment Hotel Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Establishment Hotel is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.