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4.6 out of 5

"Brilliant location and the loveliest staff who are incredibly helpful. Highly recommend this property if you’re staying for work or pleasure. Catch th ... " More

By a verified traveller on Sun 08 May 2022

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Establishment Hotel, a recipient of the prestigious Conde Nast Gold List award in 2011. You'll be within steps of Australia Square and within a short 5-minute stroll of Museum of Sydney. Highlights at this boutique hotel include 3 restaurants, 4 bars/lounges, and a nightclub.

The fine-dining restaurant, est, is open for lunch and dinner. Hemmesphere is the hotel's own cocktail bar. Conference space and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a gym, and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Chifley Plaza and Pitt Street Mall.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$244* Per night/room 10 Jul. - 11 Jul.

Duplex Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Establishment Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Establishment Hotel ratings based on 189 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Establishment Hotel

Everyone (121) Couples (59) Business (2) Family (3)
3 out of 5
Rooms very noisey

Posted by on 17 Jun. 2022

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5 out of 5
Brilliant location and the loveliest staff who are incredibly helpful. Highly recommend this property if you’re staying for work or pleasure. Catch the light rail to anywhere or walk to all areas of interest. I’ll definitely be back!

Posted by on 8 May 2022

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Comment from Hotel Management

20 May 2022 by Concierge

Hi Kristen, Thank you for your feedback, we are happy that you had such a great stay and took advantage of the location! We look forward to welcoming you back again!

5 out of 5

Posted by on 4 Mar. 2021

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5 out of 5
Nice large room. Pleasant friendly service. Good location

Posted by on 3 Dec. 2020

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3 out of 5
Room numbers are on the floor & barely visible in the dark hallway. The Good - 50sq room size, bathtub The Bad- Tv on side of room-hurt ur neck, Bar fridge dirty, Mould on ceiling & floor if shower,Dirty yellow towel left on floor,Wobbly toilet seat,-noisy restaurant,club patrons this was the Establishment Room

Posted by , from Syd on 25 Oct. 2020

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5 out of 5
Lovely spacious room. Comfortable bed and nice lounge area. Great value & wonderful staff. Will be returning very soon!

Posted by , from Sydney on 16 Aug. 2020

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5 out of 5
It was very luxurious and had a great vibe to it, would highly recommend. It is also in the centre of the city so it's close to everything

Posted by on 16 Feb. 2020

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5 out of 5
I loved the friendly and hospitable service. Nothing seems too hard for the staff at the Establishment. Even finding couple of bottles of bubbles late at night. Very much appreciated. Also, the breakfast menu is divine.

Posted by , from Melbourne on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Joe

Hi Tom, We're glad you had an amazing stay and we look forward to seeing you again soon at Establishment. Thanks for the lovely review. Kind Regards

5 out of 5
The contemporary minimalist, modernist interior design inserted into the older and substantial building. Starting from the lane way reception entry, the welcoming stools in the elevators, the ultra moody lit guest corridors and then into the suite with "all" of the smart gorgeous selected finishes and soft furnishings. The bed was ultra comfortable, the layout is palatial. The guys in reception were welcoming and the surprise knock on the door with the chocolates was appreciated and enjoyed. It was a wedding anniversary, we have stayed before and we will be back next year ! Don't change a thing whatever your doing its unique and well serviced. We especially enjoy the bar located nearby. One thing I would suggest is in the bar we were looking forward to ordering a plate of olives, homos with cheese to go down with our drinks, you know that Mediterranean snack ?

Posted by on 27 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Felicity - Hotel Manager

What an excellent review of the Establishment experience! Thanks for taking the time to spend your special anniversary with us and we have shared the menu suggestion with our Chefs. Next anniversary, may I recommend staying in one of our Penthouses and enjoying Mr Wong via room service. You only live once and I am sure you deserve to be spoilt! Thanks again for the review.

4 out of 5
Mini bar had expired chocolate and food. .........

Posted by on 20 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Felicity - Hotel Manager

Thank you for reporting this, I trust you shared with our Concierge team so we could address immediately. We are very apologetic and somewhat horrified for this matter! We trust the rest of your stay was memorable and would be delighted to have you stay again.

About the Establishment Hotel

Location 5 Bridge Lane, Sydney, NSW 2000

Property Features

There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A nightclub, a fitness center, and a terrace are also featured at the luxury Establishment Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. You'll have access to the outdoor pool at a partner property. This 5-star Sydney hotel is smoke free.

  • 31 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 4 bars or lounges
  • Built in 2000
  • Nightclub
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Sydney Circular Quay Station (0.5 km / 0.3 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Establishment Hotel offers 31 accommodations with iPads and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 45-inch flat-screen televisions come with satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Est - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Sushi e - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Mr Wong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hemmesphere - Onsite cocktail bar. Open select days.

Tank Stream Ber - This bar serves lunch and dinner. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6 and AUD 25 per person (approximately)
  • Nearby parking fee: AUD 69.00 per night
  • Credit card charges are subject to a surcharge of 1.05 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Establishment Hotel
  • Establishment Hotel Sydney
  • Establishment Sydney
  • Hotel Establishment
  • Establishment Hotel Hotel
  • Establishment Hotel Sydney
  • Establishment Hotel Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Establishment Hotel is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.