Establishment Hotel Deals & Reviews (, )

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Sydney •1 Room

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Sydney • 1 Room

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4.6 out of 5

Wonderful!

See all 187 Wotif Reviews

"Nice large room. Pleasant friendly service. Good location " More

By a verified traveller on Thu 03 Dec 2020

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Establishment Hotel, a recipient of the prestigious Conde Nast Gold List award in 2011. You'll be within steps of Australia Square and within a short 5-minute stroll of Museum of Sydney. Highlights at this boutique hotel include 3 restaurants, 4 bars/lounges, and a nightclub.

Flat-screen TVs with satellite channels are featured in all 31 rooms, and you can enjoy free WiFi, iPads, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, free newspapers, and free long-distance calls are also available.

The fine-dining restaurant, est, is open for lunch and dinner. Hemmesphere is the hotel's own cocktail bar. Conference space and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a fitness center, and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Chifley Plaza and Pitt Street Mall.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$272* Per night/room 20 Jun. - 21 Jun.

Duplex Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Establishment Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Establishment Hotel ratings based on 187 Verified Reviews

Review Summary

4.6 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Establishment Hotel

5 out of 5

Posted by a verified traveller on 4 Mar. 2021

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5 out of 5

Nice large room. Pleasant friendly service. Good location

Posted by a verified traveller on 3 Dec. 2020

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3 out of 5

Room numbers are on the floor & barely visible in the dark hallway. The Good - 50sq room size, bathtub The Bad- Tv on side of room-hurt ur neck, Bar fridge dirty, Mould on ceiling & floor if shower,Dirty yellow towel left on floor,Wobbly toilet seat,-noisy restaurant,club patrons this was the Establishment Room

Posted by Andrew, from Syd on 25 Oct. 2020

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5 out of 5

Lovely spacious room. Comfortable bed and nice lounge area. Great value & wonderful staff. Will be returning very soon!

Posted by Michael, from Sydney on 16 Aug. 2020

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5 out of 5

It was very luxurious and had a great vibe to it, would highly recommend. It is also in the centre of the city so it's close to everything

Posted by a verified traveller on 16 Feb. 2020

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5 out of 5

I loved the friendly and hospitable service. Nothing seems too hard for the staff at the Establishment. Even finding couple of bottles of bubbles late at night. Very much appreciated. Also, the breakfast menu is divine.

Posted by Tom, from Melbourne on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Joe

Hi Tom, We're glad you had an amazing stay and we look forward to seeing you again soon at Establishment. Thanks for the lovely review. Kind Regards

5 out of 5

The contemporary minimalist, modernist interior design inserted into the older and substantial building. Starting from the lane way reception entry, the welcoming stools in the elevators, the ultra moody lit guest corridors and then into the suite with "all" of the smart gorgeous selected finishes and soft furnishings. The bed was ultra comfortable, the layout is palatial. The guys in reception were welcoming and the surprise knock on the door with the chocolates was appreciated and enjoyed. It was a wedding anniversary, we have stayed before and we will be back next year ! Don't change a thing whatever your doing its unique and well serviced. We especially enjoy the bar located nearby. One thing I would suggest is in the bar we were looking forward to ordering a plate of olives, homos with cheese to go down with our drinks, you know that Mediterranean snack ?

Posted by a verified traveller on 27 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Felicity - Hotel Manager

What an excellent review of the Establishment experience! Thanks for taking the time to spend your special anniversary with us and we have shared the menu suggestion with our Chefs. Next anniversary, may I recommend staying in one of our Penthouses and enjoying Mr Wong via room service. You only live once and I am sure you deserve to be spoilt! Thanks again for the review.

4 out of 5

Mini bar had expired chocolate and food. .........

Posted by a verified traveller on 20 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Felicity - Hotel Manager

Thank you for reporting this, I trust you shared with our Concierge team so we could address immediately. We are very apologetic and somewhat horrified for this matter! We trust the rest of your stay was memorable and would be delighted to have you stay again.

5 out of 5

We overall enjoyed our stay at establishment. A beautiful large room, great central location with many great venues in the immediate area. Staff were very helpful. My only critique was mould on the roof above the shower, not very nice to look at, and you need proper drainage if you have rainfall style showers. The whole bathroom floor became wet when we used it which was a disappointment. There was an issue with no hot water for a matter of hours but it staff dealt with it appropriately. Would definitely stay again.

Posted by a verified traveller on 14 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Felicity - Hotel Manager

Thanks for your great rating of 5/5, we are honoured. Great feedback for our owner for the flooring and we will have our maintenance look at the room for any suggested work that can be rectified immediately. It was unfortunate that the hot water switched off and of all times on a Sunday evening. Glad to hear the team responded accordingly and delighted the problem was able to be fixed swiftly. Look forward to your return! Kind Regards, Felicity Arthur Hotel Manager

4 out of 5

Posted by a verified traveller on 11 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Felicity - Hotel Manager

Thanks for the rating! Please share with us if there is anything we can do to score a 5.

About the Establishment Hotel

Location 5 Bridge Lane, Sydney, NSW 2000

Property Features

There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A nightclub, a fitness center, and a terrace are also featured at the luxury Establishment Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. You'll have access to the outdoor pool at a partner property. This 5-star Sydney hotel is smoke free.

31 guestrooms or units
5 levels
2 buildings
3 dining venues
4 bars or lounges
Built in 2000
Nightclub
Deli
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Newspapers in lobby (free)
ATM
Elevator
No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

Airport: Sydney Airport (SYD) (16.9 km / 10.5 mi)
Train station: Sydney Circular Quay Station (0.5 km / 0.3 mi)
Metro station: Wynyard Station (0.5 km / 0.3 mi)
Property shuttles: Airport shuttle

Room Amenities

Establishment Hotel offers 31 accommodations with iPads and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 45-inch flat-screen televisions come with satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Pillowtop beds
Minibar
iPad
In-room dining (24 hours)
Flat-screen television
Satellite channels
Netflix
Refrigerator
Coffee maker
Egyptian cotton linens
Shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Long distance calls (free)
Local calls (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Est - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Sushi e - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Mr Wong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hemmesphere - Onsite cocktail bar. Open select days.

Tank Stream Ber - This bar serves lunch and dinner. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

No rollaway/extra beds available
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 6 and AUD 25 per person (approximately)
Nearby parking fee: AUD 69.00 per night
Credit card charges are subject to a surcharge of 1.05 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Establishment Hotel
Establishment Hotel Sydney
Establishment Sydney
Hotel Establishment
Establishment Hotel Hotel
Establishment Hotel Sydney
Establishment Hotel Hotel Sydney

You should know

Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Establishment Hotel is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Establishment Hotel