4.6 out of 5

"Loved the proximity to all the great restaurants and bars " More

By a verified traveller on Fri 10 Aug 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Establishment Hotel, a recipient of the prestigious Conde Nast Gold List award in 2011. You'll find Australia Square a few steps away and Museum of Sydney within a 10-minute stroll. Highlights at this boutique hotel include 3 restaurants, 4 bars/lounges, and a nightclub.

Free WiFi, cable TV, and DVD players are featured in all 31 individually decorated rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, in-room childcare, and free newspapers are also available.

The restaurant, est, is open for lunch and dinner. Tank Stream Ber is the hotel's own bar, serving drinks along with lunch and dinner. Business amenities include conference space, meeting rooms, and limo/town car service. Additionally, you'll find free WiFi in public areas and a fitness centre. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of limited parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Chifley Plaza and Pitt Street Mall.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$309 per night

Duplex Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Establishment Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Establishment Hotel ratings based on 167 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Loved the proximity to all the great restaurants and bars

Posted by on 10 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Felicity - Hotel Manager

Thank you for the great review! We actually house most of those restaurants and bars in our building, like Mr Wongs, Sushi E & Palmer & Co. Hope to see you back again soon. Kind Regards, Felicity Arthur Hotel Manager

4 out of 5

great style hotel with beautiful old style

Amazing style room with great old time décor. beautiful soft bed, clean, and well kept. great stereo in the room, and nice lights. greeted with OLD FASHONED drinks upon arrival. Woken by cleaning staff at 8 30am, and not much in the way of the continental brekky. all in all the staff and unique style made the stay!!! well done. will come back

Posted by , from sydney on 6 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Felicity - Hotel Manager

Thank you Joshua on your lovely review! Sounds like you embraced the Establishment experience with the cocktail on arrival & the vibe of the hotel. Sorry to wake you one morning, we will speak with our housekeeping team about this. Looking forward to welcoming you back! Kind Regards, Felicity Arthur Hotel Manager

5 out of 5
Excellent two evenings! Fully recommended.Excellent two evenings! Fully recommended.Excellent two evenings! Fully recommended.Excellent two evenings! Fully recommended.

Posted by on 25 Jul 2018

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Comment from Hotel Management

28 Jul 2018 by Hotel Manager - Felicity Arthur

Thank you very much for the great review! Glad you enjoyed your 2 evenings with us at Establishment Hotel. Look forward to welcoming you again soon. Kind Regards, Felicity Arthur Hotel Manager

5 out of 5
Exactly what we expected consistent with previous stays

Posted by on 5 Jul 2018

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Comment from Hotel Management

12 Jul 2018 by Mo

Thank you so for taking the time to review our property. We look forward to welcoming you again soon!

3 out of 5

Not what is in the pictures

I was extremely dissatisfied with my stay at the establishment hotel. In every picture of the hotel is a beautiful lucurious bathroom. But we received a disability bathroom. No bath. Railings everywhere. Upon checkout we questioned this and was told ‘22 is the only room without a bath’. When was i given the option of wanting no bath? They could have given me the choice. I was extremely disappointed that i paid a massive amount of money for something that looked nothing like ALL the images listed. Talk about a scam

Posted by , from sydney on 22 Jun 2018

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Comment from Hotel Management

26 Jun 2018 by Hotel Manager - Felicity Arthur

Dear Tee, Thank you for making contact with me today and again I am extremely sorry to hear your experience I will continue our discussion directly with you via email to ensure I leave you with the upmost positive service experience of Establishment Hotel. Kind Regards, Felicity Arthur Hotel Manager

5 out of 5

amazing

Excellent customer service, friendly staff, amazing building and room/building layout, close to everything.

Posted by on 3 Dec 2017

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Comment from Hotel Management

7 Dec 2017 by Mo

Thank you for taking the time to review our property! We're glad you enjoyed your stay and look forward to hosting you again on your next trip to Sydney.

1 out of 5
Food was horrible , room had no windows and was very stuffy

Posted by on 16 Nov 2017

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5 out of 5
Excellent facilities, complemented by outstanding customer service. They really go that extra step to make you feel at home!

Posted by on 13 Nov 2017

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Comment from Hotel Management

16 Nov 2017 by Mo

Thank you for taking the time to provide this wonderful feedback! We looking forward to seeing you on your next trip to Sydney.

5 out of 5

Hidden Gem

Pros: Central. Trendy. Comfortable
Cons: Noise levels from neighbouring rooms
Great hotel. Everyone knows the bar downstairs, but the accommodation side of things is a hidden gem.

Posted by on 22 Oct 2017

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Comment from Hotel Management

14 Nov 2017 by Mo

Thank you for taking the time to provide this wonderful feedback! We looking forward to seeing you on your next trip to Sydney.

3 out of 5

Not great

Poor lighting , a/c poor controls , no movies on system . Too expensive for what they offer . Very good breakfast in the garden if you have time

Posted by , from brisbane on 20 Oct 2017

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About the Establishment Hotel

Location 5 Bridge Lane, Sydney, NSW 2000

Property Features

There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A limo/town car service and meeting rooms are available. Public spaces have free WiFi. A nightclub, a fitness centre, and tour or ticket assistance are also featured at the luxury Establishment Hotel. This 5-star Sydney hotel is smoke free.

  • 31 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 4 bars or lounges
  • 4 conference rooms
  • Built in 2000
  • Nightclub
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17 km / 10.6 mi)
  • Train station: Sydney Circular Quay Station (0.5 km / 0.3 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)

Room Amenities

Establishment Hotel offers 31 forms of air-conditioned accommodation with computers and DVD players. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Cable televisions are provided. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, designer toiletries and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • Computer
  • In-room dining (24 hours)
  • Cable channels
  • DVD player
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Est – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Sushi e – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Mr Wong – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hemmesphere – On-site cocktail bar. Open selected days.

Tank Stream Ber – This bar serves lunch and dinner. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6 and AUD 25 per person (approximately)
  • Rollaway bed fee: AUD 50 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Establishment Hotel Sydney
  • Establishment Hotel
  • Establishment Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Establishment Hotel is listed in the 2011 Condé Nast Traveller Gold List of the world's best places to stay.