4.0 out of 5

"Had an issue and was deal with wonderfully lovely staff need more lighting in the car park area but over all very good. I would stay again :) " More

By a verified traveller on Wed 13 Dec 2017

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Hotel Description

At Comfort Inn & Suites Burwood you'll be within a 20-minute walk of Westfield Burwood and 2.5 km (1.6 mi) from Ashfield Mall. Highlights at this property include a restaurant, free self parking, and a free area shuttle.

You can enjoy LCD TVs with cable channels, and all 53 apartments feature WiFi, coffee/tea makers, and free weekday newspapers. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Safes, hairdryers, and phones are also available.

The restaurant, Zeinas Cafe Restaurant, serves Modern European cuisine and is open for breakfast and dinner. Other amenities include WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6 AM and 10 AM. There's also the convenience of RV/bus/truck parking.

Attractions within a 15-minute drive of this 4-star Inner West property include Sydney Showground and University of Sydney.

Small Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$95 per night

Basic Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Inn & Suites Burwood ratings based on 344 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

lovely and quiet

Pros: great spot where we had access to what we wanted to do without too much fuss
Cons: bigger BATH! bigger fridge and more milk ! otherwise all good :)
Location: Burwood Railway Station, Strathfield Railway Station, Shopping, Rookwood Cemetery, Flemming Markets, Olympic Park, Concord Hospital
Had an issue and was deal with wonderfully lovely staff need more lighting in the car park area but over all very good. I would stay again :)

Posted by , from Adelaide, South Australia on 13 Dec 2017

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Comment from Hotel Management

21 Dec 2017 by Comfort Inn & Suites Burwood

Dear Kate Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

3 out of 5

Nice hotel with friendly staff

Pros: Clean with reasonable facilities
Cons: Room lighting and the bed security
Location: Close to Burwood, there were a lot of places to eat within walking distance
I was attending a trading course at the Comfort Inn so I stayed at the hotel. It is a basic hotel with reasonable facilities. It was clean, staff was friendly and breakfast was good. The only items that bought the rating down for me were the lighting in the room very dull, very difficult to read anything and due to the bed being on rollers and the tiled floor the bed rolled around.

Posted by , from Perth WA on 12 Dec 2017

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Comment from Hotel Management

21 Dec 2017 by Comfort Inn & Suites Burwood

Dear Darren We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

4 out of 5

STAFF WERE SO LOVELY

Pros: Staff are way up on top of my list of likes. Obliging, helpful and polite.
Cons: Beds, hot water and decor. I think Comfort Inn is aging and needs a revamp! Especially the sleeping areas.
Location: Lots of local shops and bus services available
The bed was hard and my shower was quite cool on my second morning and advised the Reception I was in No 3 room which was quite noisy (close to main road and close to service vehicles entry) so would suggest anyone who wanted peace and quite to ask for a room away from the Reception and entry. Cafe was lovely and once again the staff were very obliging and lovely. Overall a nice place to stay Just needs repainting and updating in decor as very dull. Staff made it the reason why I would go again if needing to stay in this area.

Posted by , from South Australia on 4 Dec 2017

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Comment from Hotel Management

7 Dec 2017 by Comfort Inn & Suites Burwood

Dear Jules Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind regards

4 out of 5

Nice and quiet

Pros: Very quiet, we had a room at the rear of the complex.
Cons: Cleaners could tell management that the tap handles are loose, and the toilet doesn't refill.
Location: Good Italian restaurant across the road.
Easy to find, and easy to park underneath. Very clean and quiet. But the hot tap handle in the shower fell off, and the toilet didn't refill after flushing.

Posted by , from Orange, NSW. on 1 Dec 2017

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Comment from Hotel Management

6 Dec 2017 by Comfort Inn & Suites Burwood

Dear Ralf Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

2 out of 5

we not stay at that hotel again

Pros: nothing
the bed was like a rock - the bathroom way large but had no barrier around the shower so everything in the room got wet - they did not provide wine glasses and the traffic noise was constant throughout the night

Posted by , from strathfield on 27 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Comfort Inn & Suites Burwood

Dear Tanya Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

5 out of 5

Close to where we were going

Pros: Everything
The staff and restaurant staff were excellent We wanted to stay close as possible to Sydney Olympic Park where the price was not over the top and Country Comfort fitted the bill perfectly. We would use this facility again if necessary.

Posted by , from CHINDERAH on 4 Nov 2017

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Comment from Hotel Management

9 Nov 2017 by Comfort Inn & Suites Burwood

Dear Henry Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind regards

5 out of 5

Comfortable and clean

Only stayed one night but room was very comfortable and clean. Staff were friendly and extremely helpful.

Posted by on 15 Oct 2017

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Comment from Hotel Management

17 Oct 2017 by Comfort Inn & Suites Burwood

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4 out of 5

Central location for the inner western suburbs

Pros: Convenient location, Great rooms
The rooms have loads of space, chairs, desks - I have stayed in three different rooms so far and they have all been good. The staff are helpful and friendly and I appreciate having a 24 hour reception as I need to leave early in the morning. The restaurant has little ambience but the food is excellent. I have had two dinners there and one breakfast and all the meals were well prepared and fresh. There are also other excellent eating options nearby, especially the Italian restaurant across the road. I have also had no problems parking in the carpark.

Posted by on 8 Sep 2017

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Comment from Hotel Management

30 Oct 2017 by Comfort Inn & Suites Burwood

Dear guest (Anonymous ) Thank you for taking the time to complete our online survey regarding your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Comfort Inn & Suites Burwood

4 out of 5

Austere, however gets the job done.

There are better hotels and there are a lot worse. Bed was good bathroom was good and reasonably well appointed, solid place to stay will use again.

Posted by , from Skye on 3 Jul 2017

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Comment from Hotel Management

5 Jul 2017 by Comfort Inn & Suites Burwood

Dear Andrew, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

5 out of 5

Great motel convenient to our medical review

Pros: Lovely staff, nice and clean rooms
Cons: Nothing
Location: Close to shops, and medical facilities
Very welcoming and friendly staff, very clean room and the in house restaurant was great, very nice food, convenient after a long trip. All facilities in room were good and couldn't here any highway noise which was great. Undercover parking also great. Thank you.comfortable clean and

Posted by , from nsw on 1 Jul 2017

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Comment from Hotel Management

5 Jul 2017 by Comfort Inn & Suites Burwood

Dear Dave, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

About the Comfort Inn & Suites Burwood

Location 117 Liverpool Road, Burwood, NSW 2134

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. Event space at this apartment measures 603 square feet (56 square metres) and includes meeting rooms. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Burwood. Self parking is free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • 603 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2008
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift

Family Friendly Amenities

  • Family Property
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.3 km / 10.8 mi)
  • Train station: Sydney Newtown Station (8.4 km / 5.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Burwood offers 53 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with Cable channels. Guests can make use of the in-room refrigerators, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.

Zeinas Cafe Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. Open daily.

Room service (during limited hours) is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30 per day.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Free WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD5.00 and AUD18.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 AUD per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per night (rates may vary)
  • Crib (infant bed) fee: AUD10 per night
  • Rollaway bed fee: AUD30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.