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4.2 out of 5

"We stayed at Haven Glebe during the July 2021 Covid lockdown when restrictions were so tight that it was difficult for them to operate their business. ... " More

By a verified traveller on Sun 25 Jul 2021

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Hotel Description

A luxury stay in Sydney awaits you at Haven Glebe. Within just a 15-minute stroll, you'll find Blackwattle Bay Park and Glebe Markets. Highlights at this hotel include a restaurant and in-room free WiFi.

LCD TVs with digital channels are featured in all 56 rooms, and you can enjoy coffee/tea makers, safes, and hair dryers. In-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and desks are also available. Housekeeping is available on request.

The café, Haven Cafe, is open for breakfast, brunch, and lunch. Business travelers can take advantage of a meeting room, a business center, and coworking space. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4.5-star Glebe hotel include Sydney Fish Market and University of Sydney.

Haven Cube

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129* Per night/room 30 Aug. - 31 Aug.

Haven Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Haven King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Haven King Plus

Bed Count 1 King Bed Maximum Occupancy 2 Max

Haven Glebe ratings based on 167 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Haven Glebe

Everyone (120) Couples (26) Students (1) Family (20)
5 out of 5
We stayed at Haven Glebe during the July 2021 Covid lockdown when restrictions were so tight that it was difficult for them to operate their business. Despite this, management went out of their way to help us as we were in a tight spot in terms of accommodation. They were truly understanding and caring and that makes a big difference these days.l

Posted by on 25 Jul. 2021

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4 out of 5
Convenient location. Helpful staff. Very clean premises.

Posted by on 27 Jun. 2021

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Comment from Hotel Management

1 Jul. 2021 by Alpha Shrestha

Dear Guest, Thank you for taking time to write a review from your recent stay at the Haven Glebe. It’s great to know you found our location convenient, our staff friendly and our property very clean. It was a pleasure to host your stay. Thank you once again for taking time to write a review for the Haven Glebe. We look forward to welcoming you back in the near future. Sincerely, Alpha Shrestha Guest Relations Supervisor Haven Glebe

4 out of 5
Easy place to stay. Quick check in, close to cafes, pub other dining places. Comfortable room. Stayed many times at this place.

Posted by on 19 Jun. 2021

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Comment from Hotel Management

19 Jun. 2021 by Alpha Shrestha

Dear Guest, Thank you for taking the time to write a review from your recent stay at Haven Glebe. I am so pleased to learn that you found our room very comfortable and our location very convenient. Customer feedback is very important to us as it helps us in our efforts to constantly improve our services and to make our guests even more happy. Thank you once again for your review. The team and I look forward to welcoming you back soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Haven Glebe

5 out of 5
A high standard for the price

Posted by on 13 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Alpha Shrestha

Dear Guest, Thank you for taking the time to provide us with feedback following your recent stay at Haven Glebe. I am so delighted to know that you found our hotel to be of a high standard for the price. Feedback like yours demonstrates our constant effort to attain the highest level of guest satisfaction is recognized. Thank you once again for your great feedback. The team and I are looking forward to welcoming you back again soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Haven Glebe

4 out of 5

Posted by on 13 Jun. 2021

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Comment from Hotel Management

1 Jul. 2021 by Alpha Shrestha

Dear Guest, Thank you for staying with us. We appreciate your wonderful ratings and look forward to welcoming you back soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Haven Glebe

5 out of 5
Liked the closeness to the CBD- parking spaces are very narrow

Posted by on 10 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Alpha Shrestha

Dear Guest, Thank you for taking the time to share your experience from your recent stay at the Haven Glebe. I am so pleased to know that you had a nice stay with us and found our location convenient. Thank you once again for sharing your experience. We look forward to welcoming you back soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Haven Glebe

5 out of 5

Posted by on 5 Jun. 2021

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Comment from Hotel Management

19 Jun. 2021 by Alpha Shrestha

Dear Guest, Thank you for the wonderful ratings! We're pleased to know that you had a comfortable stay during your stay at Haven Glebe and we look forward to welcoming you back on your future trip. Warmly, Alpha Shrestha Guest Relations Supervisor Haven Glebe

5 out of 5
Excellent location. Good bathroom and shower. Small room rather cramped. No microwave.

Posted by on 5 Jun. 2021

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Comment from Hotel Management

6 Jun. 2021 by Alpha Shrestha

Dear Guest, Thank you for sharing your experience from your recent stay at Haven Glebe. Whilst I am pleased to know that you found our location excellent and our bathroom and shower good, I am sorry you found our rooms small. I would highly recommend you to book our Haven King Plus Room for next time as it has a microwave in it and its quite spacious than other rooms as well. Thank you once again for sharing your feedback. We look forward to welcoming you back soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe

5 out of 5

Posted by on 30 May 2021

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Comment from Hotel Management

11 Jun. 2021 by Alpha Shrestha

Dear Guest, Thank you for staying with us. We appreciate your wonderful ratings and look forward to welcoming you back soon. Sincerely, Alpha Shrestha Guest Relations Supervisor Haven Glebe

4 out of 5
We found that it was a bit noisy.

Posted by on 24 May 2021

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Comment from Hotel Management

30 May 2021 by Alpha Shrestha

Dear Guest, Thank you for taking the time to share your experience from your recent stay at the Haven Glebe. I am so disappointed to learn about your experience. I would highly recommend you to book our Haven King Plus Room for next time as they are located in the quiet side of the hotel. My sincerest apology for the inconvenience caused. We greatly appreciate your fantastic ratings. Thank you once again for sharing your experience. We hope we can welcome you back soon. Warmly, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, a meeting room, and coworking spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Haven Glebe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 56 guestrooms or units
  • 3 levels
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney Airport (SYD) (9.9 km / 6.1 mi)
  • Train station: Exhibition Centre Station (2.5 km / 1.6 mi)
  • Metro station: Glebe Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Haven Glebe offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Haven Cafe - This café serves breakfast, brunch, lunch, and light fare.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 25 for adults and AUD 20 for children (approximately)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haven Inn Sydney
  • Haven Inn Sydney Glebe
  • Haven Sydney
  • Haven Sydney Glebe
  • Sydney Haven Inn
  • Haven Glebe Sydney Motel
  • Haven Sydney Motel
  • Haven Glebe Sydney
  • The Haven Inn Sydney Hotel Sydney
  • The Haven Hotel Sydney
  • Haven Hotel Sydney
  • Best Western Haven Glebe Motel
  • The Haven Inn Sydney Hotel
  • The Haven Glebe Sydney
  • The Haven Inn Sydney
  • Best Western Haven Glebe Hotel
  • Best Western Haven Hotel
  • Best Western Haven
  • Haven Glebe Hotel
  • Haven Glebe Glebe
  • Haven Glebe Hotel Glebe
  • Best Western Haven Glebe

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Haven Glebe.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.