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3.5 out of 5

"Easy to get to where we were in Sydney to see. The rooms were a bit small. Perfect for our trip but I wouldn't want to stay there for an extended holi ... " More

By a verified traveller on Sat 28 May 2022

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Hotel Description

At Arena Hotel, you'll be 21.4 km (13.3 mi) from Circular Quay and 25.5 km (15.8 mi) from Sydney Harbour Bridge. Highlights at this motel include in-room free WiFi and LCD TVs.

This business-friendly motel offers free WiFi in public areas, concierge services, and barbecue grills. Added amenities include laundry facilities and a microwave in a common area. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle.

With a stay at this 3-star Greenacre motel, you'll be 32.6 km (20.3 mi) from Sydney Opera House.

Accessible Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$102* Per night/room 23 Oct. - 24 Oct.

1 Bedroom Unit

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

PET Friendly Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Arena Hotel ratings based on 248 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arena Hotel

Everyone (155) Couples (29) Business (1) Family (59) Other (1)
1 out of 5
Very dirty place to live in… bed sheets had big marks, walls were very dirty, bathroom was bery dirty. Not worth for even $10/night. Highly not recommended. Bed wheels were not locked, shower tap falls every time you try to use it…leaking shower, dusty hot water kettle and so many other things…

Posted by on 16 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Izumi S

Dear Guest, Thank you for your review. I’m sorry to hear you had an unpleasant experience, but we really appreciate you bringing this issue to our attention. Relevant departments will be spoken to, in regards to the housekeeping and general maintenance of the room. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Again, thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

4 out of 5
Easy to get to where we were in Sydney to see. The rooms were a bit small. Perfect for our trip but I wouldn't want to stay there for an extended holiday

Posted by on 28 May 2022

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Comment from Hotel Management

18 Jun. 2022 by Izumi S

Dear David, Thank you for your positive review. It was our pleasure having you and we hope to see you again. Best Regards, Arena Hotel Team

4 out of 5
Rooms good 4 sleeping other wise small

Posted by on 12 Apr. 2022

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3 out of 5
If u only want a bed it’s ok Not that clean

Posted by on 4 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Bimla Narayan

Hi Ed We are sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5
The staff were very friendly and helpful.

Posted by on 1 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Bimla Narayan

Hi Robin Thank you for your positive feedback. I will definitely share your comments with my amazing team. The team and I appreciate your feedback and we all look forward to your return In the near future.

5 out of 5
It was good in general

Posted by on 22 Jan. 2022

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Comment from Hotel Management

30 Jan. 2022 by Bimla Narayan

Dear Valued Guest Thank you for taking the time to write a review. Your great feedback is very much appreciated and we are delighted you were so happy with all aspects of your stay. Thank you for your recommendation and we hope to have the pleasure of welcoming you back next time you visit Sydney.

4 out of 5
Although this is listed as a pet-friendly motel, only four of their rooms allow pets, so be careful when booking which room you choose or you could arrive late like us and be told your dog is not allowed. Luckily, the receptionist was able to work out something for us, so all worked out in the end.

Posted by on 28 Dec. 2021

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Comment from Hotel Management

30 Jan. 2022 by Bimla Narayan

Dear Guy Thank you for your feedback. We sincerely apologize that you had to encounter the problem on the booking of the Pet Friendly Room. The Pet Friendly Room if you book online, its says that you have to contact the hotel for further information or you select the Pet Friendly Room to book. Thank you for your understanding.

1 out of 5
Bathroom flooded with every shower. Toilet wouldn’t flush properly which was also lovely

Posted by on 14 Jun. 2021

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Comment from Hotel Management

2 Jul. 2021 by Sean

Dear Valued Guest Thank you for your review. Your comments have been passed on to the relevant departments for improvement. We hope to see you again soon.

5 out of 5
6 of us stayed there for one night. Have never been so happy with the service of a place. The lady in reception was fabulous. Rooms were very clean neat and tidy.

Posted by on 30 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Bimla N.

Dear Valued Guest Thank you for your lovely review. I am especially delighted you were very happy with the hotel's convenient location, service from our team and your experience. I will ensure your comments are passed onto our team as it serves as great motivation for all of us. Thank you for great feedback and we hope to see you again soon.

3 out of 5

Posted by on 19 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Bimla N.

Dear Valued Guest Thank you very much for reviewing the Arena Hotel. It makes me happy that we could offer an enjoyable stay. Best Regards.

Property Features

As a guest of Arena Hotel, you'll find tour/ticket assistance, barbecue grills, and multilingual staff. WiFi is free in public spaces. An area shuttle within 7.00 km is available for a fee. The business-friendly Arena Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Arena Hotel was completed in June 2017. Smoking is allowed in designated areas at this 3-star Sydney motel.

  • 85 guestrooms or units
  • 3 levels
  • Built in 2000
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: Sydney Yagoona Station (4 km / 2.5 mi)
  • Property shuttles: Area shuttle within 7.00 km available for a surcharge
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Arena Hotel offers 85 air-conditioned accommodations with coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers. This Sydney motel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers 24-hour reception on Fridays and Saturdays.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 50.00 per accommodation, per night, plus a deposit of AUD 200.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 per person (approximately)
  • Pet deposit: AUD 200.00 per stay
  • Pet fee: AUD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: AUD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Express Chullora
  • Sleep Express Motel
  • Sleep Express Motel Chullora
  • Sleep Express
  • Arena Hotel Motel
  • Arena Hotel Greenacre
  • Arena Hotel Motel Greenacre

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.