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The Jensen Potts Point

2.5-star property
71 Macleay Street, Potts Point, NSW 1800 796 370
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4.0 out of 5
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See all 31 wotif Reviews

"Polite and welcoming staff on arrival. Beautiful street scape view from the balcony. Picturesque walk from Potts Point to the Opera house. " More

By a verified traveller on Mon 08 Apr 2024

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Hotel Description

At The Jensen Potts Point you'll be within just a 15-minute stroll of Woolloomooloo Wharf and Royal Botanic Gardens. Highlights at this hotel include in-room free WiFi and balconies.

This smoke-free hotel offers free WiFi in public areas, concierge services, and express check-in. Other amenities include coffee/tea in a common area, dry cleaning/laundry services, and multilingual staff.

Sights within a 20-minute walk of this Potts Point hotel include The Domain and Hyde Park.

Compact Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$96* Per night/room 28 Apr. - 29 Apr.

Family / Quad Room, Multiple Beds, Non Smoking, Balcony, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Queen Room, 1 Queen Bed, Non Smoking, Balcony, Shared Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room, 1 Twin Bed, Non Smoking, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple/ Twin Room, Multiple Beds, Non Smoking, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

The Jensen Potts Point ratings based on 31 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Jensen Potts Point

Everyone (19) Couples (2) Family (6)
5 out of 5
Polite and welcoming staff on arrival. Beautiful street scape view from the balcony. Picturesque walk from Potts Point to the Opera house.

Posted by on 8 Apr. 2024

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5 out of 5
We had a great experience. room was clean and quiet; we had a great sleep.

Posted by on 1 Apr. 2024

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5 out of 5
Great location in the Paris end of Potts Point !

Posted by on 28 Mar. 2024

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1 out of 5

Posted by on 6 Feb. 2024

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4 out of 5

Posted by on 8 Jan. 2024

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3 out of 5
My Tv remote did not work. I wanted to escape heat and watch movie , could not . tried to ring for help. No help came. next morning talked to reception who said yes its a problem but you can still turn on manually . I could not navigate to any choice of program . AT night a young woman banged on my door in a towel having locked herself out of her room. she tried to call for help on intercom as I had tried re tv NO REPLY . she slept in hall ! If there had been an emergency we would not have been able to reach anyone. That made me feel slightly unsafe.

Posted by on 20 Dec. 2023

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3 out of 5
The Jensen is a well presented old style accomodation. It was very clean and fitted out with very comfortable beds and the bathrooms were very nice even though they were shared. The carpark is 600m away which was not convenient for me and made the check in a checkout process about an hr. No attendants on duty when I arrived, carparking instructions and parking coupons were not provided till next day. I expect a receptionist to be on hand and I should not have to go around the corner everytime I need something attended to. My aircon was not functioning, management responded quickly but was not able to be fixed. I was relocated to another room the next night. The ammenities shelves in the room were not well designed as a combined clothes hanger and kettle stand. The stairwell to the 400 level rooms was very narrow and could not comfortably carry up my bags. The fridge was ultra small, I was lucky to put in milk and a few items. The space could have easily accommodated a wider and deeper bar fridge. The rooms were very small and when you set down your bags there simply was insufficient room to move around and found myself standing on my bags. I did stay for 4 nights. Probably the most inconvenient was the parking situation. The team were apologetic and did their best. management need to make improvements for arriving a leaving.

Posted by on 10 Dec. 2023

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4 out of 5
The only downside to this hotel is the shared bathroom other than that very nice indeed

Posted by on 15 Oct. 2023

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4 out of 5
It’s an ok stay, though rooms do not have double glazed windows, which can be a problem when garbage trucks come buy. Try to get a front room if you can.

Posted by on 7 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by Nicole

Thanks for staying with us, Peter.

4 out of 5
The property was good but far too much noise through the night. Exterior noise.

Posted by on 9 Aug. 2023

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Comment from Hotel Management

7 Sep. 2023 by Zo

Thanks

About the The Jensen Potts Point

Location 71 Macleay Street, Potts Point, NSW 2011

Property Features

The Jensen Potts Point offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. WiFi is free in public spaces. The Jensen Potts Point also features concierge services, dry cleaning/laundry services, and express check-in. This Sydney hotel is smoke free.

  • 27 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Circular Quay Station (2.7 km / 1.7 mi)
  • Metro station: Kings Cross Station (0.7 km / 0.4 mi)

Room Amenities

The Jensen Potts Point offers 27 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on a limited basis.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (heating)
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:00 AM - 3:00 PM. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 3:00 PM.
Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 3:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 30 per night (2001 ft away)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macleay Lodge
  • Macleay Lodge Potts Point
  • Macleay Potts Point
  • Macleay Hotel Sydney
  • Macleay Lodge Sydney Hotel Sydney
  • Macleay
  • The Jensen Potts Point Hotel
  • The Jensen Potts Point Potts Point
  • The Jensen Potts Point Hotel Potts Point

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.