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4.3 out of 5

"Rooms need more attention. Staff great and easy to talk with and helpful " More

By a verified traveller on Mon 10 Jan 2022

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Hotel Description

A family-friendly stay in Wongaling Beach awaits you at Mission Beach Resort. Within just a 10-minute stroll, you'll find Djiru National Park and Wongaling Beach. Highlights at this resort include 2 restaurants, 4 outdoor swimming pools, and 3 bars/lounges.

You can enjoy free WiFi, patios, and flat-screen TVs, featured in all 68 rooms. Refrigerators, free bottled water, and safes are also available.

The bistro, Fernery Bistro, is open for lunch and dinner. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. Business travelers can take advantage of conference space and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. On weekend mornings cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Wongaling Beach resort, you'll be 1.3 km (0.8 mi) from Mission Beach.

Studio Family

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Queen & Sofa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Family Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 8 Max

Superior Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Mission Beach Resort ratings based on 339 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mission Beach Resort

Everyone (145) Couples (92) Business (2) Family (93)
3 out of 5
Rooms need more attention. Staff great and easy to talk with and helpful

Posted by on 10 Jan. 2022

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Comment from Hotel Management

11 Jan. 2022 by Courtney Evans- Accommodation Manager

Hi Colin, thank you for providing your feedback. We sincerely apologise for our rooms not meeting your expectations. We are glad however, that our staff were helpful and easy to talk to. We hope to see you again!

5 out of 5
it was great

Posted by on 29 Dec. 2021

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Comment from Hotel Management

6 Jan. 2022 by Courtney Evans- Accommodation Manager

Hi Helene, thank you for taking the time to provide your feedback. We are so pleased to hear your stay with us was enjoyable. We hope to see you again! Kind regards, Courtney Evans- Accommodation Manager

5 out of 5

Posted by on 21 Nov. 2021

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5 out of 5
Beautiful private and central.

Posted by , from Beaconsfield on 20 Nov. 2021

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Comment from Hotel Management

21 Nov. 2021 by Courtney Evans - Accommodation Manager

Hi Michelle, Thank you so much for taking the time to review our resort. We are so glad you had such a lovely time and hope that we get to see you again sometime soon! Kind Regards,

4 out of 5
The hotel is part of a large complex with gaming machines bars and restaurants. Everyone very friendly and easy to get a round.Woolworth is just up the road and short stroll to the esplanade

Posted by , from Yatala on 14 Nov. 2021

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Comment from Hotel Management

17 Nov. 2021 by Courtney Evans- Accommodation Manager

Hi Cameron, thank you for taking the time to provide your feedback to us. We are so pleased to hear your stay was enjoyable and we hope to see you again in the near future!

5 out of 5
Loved the on-site restaurant!

Posted by on 9 Nov. 2021

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Comment from Hotel Management

9 Nov. 2021 by Courtney Evans- Accommodation Manager

Hi Moira, thank you for taking the time to provide your feedback to us. We are so pleased to hear you enjoyed our on-site restaurant and we hope you can dine with us again in the near future. Kind regards, Courtney Evans- Accommodation Manager

4 out of 5
Signage was not great ok but not great

Posted by on 1 Nov. 2021

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Comment from Hotel Management

7 Nov. 2021 by Courtney Evans - Accommodation Manager

Hi Jose, Thank you so much for taking the time to review our resort. We appreciate your feedback and will definitely work on improving our signage in the near future. We hope to have you back again soon!

4 out of 5

Posted by on 27 Aug. 2021

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4 out of 5
Efficient and friendly check in. Conveniently located, but seemed a bit further from beach than 9 min walk that was advertised.

Posted by on 31 Jul. 2021

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Comment from Hotel Management

1 Aug. 2021 by Courtney Evans - Accommodation Manager

Dear Guest, Thank you so much for providing your feedback, we are so glad you enjoyed your stay and found reception so efficient and friendly. We hope to see you again soon.

1 out of 5
The mattress on the large bed was crap and the bistro food very ordinary. I will never stay there again.

Posted by on 27 Jul. 2021

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Comment from Hotel Management

28 Jul. 2021 by Courtney Evans- Accommodation Manager

Thank you for taking the time to provide us with your feedback. We are sincerely sorry for the inconvenience with the bedding in the room and the bistro. We hope this experience has not changed your view on Mission Beach and will return in the near future. Kind regards, Courtney Evans- Accommodation Manager

Property Features

Mission Beach Resort offers its guests 4 outdoor swimming pools and a children's pool. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. There are 2 meeting rooms available. The family-friendly Mission Beach Resort also features barbecue grills, a garden, and a picnic area. An area shuttle within 8 kilometers and a shopping center shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 4-star Wongaling Beach resort.

  • 68 guestrooms or units
  • 2 levels
  • 9 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Car service
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 8 kilometers and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Mission Beach Resort offers 68 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Wongaling Beach resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • Private patio
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.

Fernery Bistro - This bistro serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch.

  • No cots (infant beds) available
  • No lifts
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mission Beach Resort
  • Resort Mission Beach
  • Mission Beach Resort Resort
  • Mission Beach Resort Wongaling Beach
  • Mission Beach Resort Resort Wongaling Beach

You should know

  • This resort caters to LGBTQ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.