3.7 out of 5

"Easy booking in. Clean rooms. Quite. Frendly service. " More

By a verified traveller on Fri 06 Jul 2018

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Hotel Description

Arkana Motel places you in the centre of Maryborough, within just a 15-minute stroll of Brennan And Geraghtys Store Museum and Station Square Shopping Centre. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy TVs with digital channels, and all 33 rooms feature sitting areas, coffee/tea makers and ceiling fans. In-room dining is easy with amenities like fridges and room service. Hairdryers, irons/ironing boards and desks are also available.

This business-friendly motel offers free WiFi in public areas, a garden and barbecues. Additionally, you'll find laundry facilities, tour/ticket assistance and luggage storage. Continental breakfast is available daily between 6:00 AM and 8:30 AM. There's also the convenience of free self parking.

In proximity to this 3-star Maryborough motel you'll find Lake McKenzie.

Basic Double Room Single Use, 1 Double Bed, Courtyard Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$90* Per night/room 18 Sep. - 19 Sep.

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, Multiple Beds, Connecting Rooms, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Executive Apartment, 1 King Bed, Kitchenette, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, Pool View, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Arkana Motel ratings based on 86 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arkana Motel

Everyone (41) Couples (20) Family (22)
5 out of 5
Stayed here a few times now, will keep coming back

Posted by on 4 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by darryn

thank you we are glad you enjoy your stay each time and we look forward to seeing you again

3 out of 5
Rooms a bit noisy - road Noise and next room can be heard. No hair dryer provided. Wasn’t happy fridge had been turned down during room service , even though we had food in the fridge, wasn’t cold had to throw out what we had. Property dated but was clean and tidy.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by darryn

HI Anonymous thank you for taken the time to give us feedback on your recent stay with us .we wish you could have given us the room number you were in as we would then know which cleaner to talk to about turning down fridges also if you had mentioned to reception at the time most of these issues could have been fixed instantly.as it is school holidays and we do have over 100 guests staying with us there will be a little noise . hair dryers are available from reception (as guests were removing from rooms)we are a older budget motel but as you stated we are very clean and tidy thank you again hope you choose to stay with us on your visit

4 out of 5
The location was great. Great cheap prices. Great service and friendly staff with smiles on their faces. The motel is a bit outdated, but for the price, location and service, I'd stay here again.

Posted by on 11 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by darryn

thank you for taken the time to give us feedback or your recent stay with us . we are so glad you enjoyed it and we are in the process of updating our rooms

2 out of 5
Very old and needs work and to be updated , Louvres in the bathroom which means poor security and front windows no security, as a solo traveller did not feel safe nor secure . Other guests drinking outside there rooms “ noisy “ I was 4 rooms away and I could here them .

Posted by on 13 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by darryn

hi angela thank you for taken the time to give us your feedback . our motel is going through upgrades at the moment but our budget rooms will be the last we do . outside our bathroom windows is a small yard with a 8 foot fence plus a 9-10 foot hedge along that our front windows also have locks on them , we have also installed 15 night vision cctv cameras covering all aspects of the property.so i believe our property is very secure. our night manager also has 20 years security training i am sorry about the noise from the other guests i have spoken to the night manager who informed he had spoken to the guests asking them to be respectful of other guests and to quieten down . which they did . i am sorry you didn't enjoy you're stay with us .

4 out of 5

Clean close to shops

Easy booking in. Clean rooms. Quite. Frendly service.

Posted by on 6 Jul. 2018

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Comment from Hotel Management

7 Jul. 2018 by darryn

thank you for your feedback

4 out of 5
Staff were friendly and welcoming. The room was a tad outdated but was nice.

Posted by on 25 Jun. 2018

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Comment from Hotel Management

26 Jun. 2018 by darryn

thank you for your feedback we are in the process of updating the rooms but we are glad you enjoyed our service

5 out of 5
Perfect place to stay overnight. Close to town. Friendly staff. The room was neat and comfortable.

Posted by , from brisbane on 18 Jun. 2018

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Comment from Hotel Management

18 Jun. 2018 by darryn

thank you for your feedback Val we are glad you enjoyed your stay and we look forward to your next visit .

5 out of 5
Couple nights stay for a work trip, the room was tidied everyday when we returned and the staff went above and beyond for us

Posted by on 9 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by darryn

thank you for the great feedback. we look forward to you visiting us again soon

4 out of 5
Pros: Easy parking, tidy clean rooms, reasonable price, helpful staff.
Cons: Maybe a softer mattress, but that is an individual choice!!!
Location: Near some good food, and we did not have time to do much locally unfortunately.
We wanted a reasonably priced, clean, tidily presented, place to stay in Maryborough. The Arkana Motel satisfied this need. We were able to have a good basic breakfast, and the hosts were helpful with any queries we gave them.

Posted by , from Brisbane on 2 Mar. 2018

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Comment from Hotel Management

2 Mar. 2018 by darryn

hi wendy thank you for your lovely feedback , we are glad you enjoyed your stay and look forward to you coming back to stay with us again soon.

3 out of 5

Convenient location

Although the rooms are quite tired, they are clean and for our purposes very conveniently located.

Posted by , from Toowoomba on 2 Feb. 2018

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Comment from Hotel Management

2 Feb. 2018 by darryn

thanks for your feedback jane . we have only had the motel a short time and are still working out what upgrades we will do depending on our customers needs and wants .

Property Features

As a guest of Arkana Motel, you'll find an outdoor pool, tour or ticket assistance, and a BBQ. Event space at this motel measures 1615 square feet (150 square metres) and includes conference rooms. Public spaces have free WiFi. The business-friendly Arkana Motel also features a garden, laundry facilities, and room service (during limited hours). Self parking is free. Smoking is allowed in designated areas at this 3-star Maryborough motel.

  • 1 floor
  • 33 guestrooms or units
  • 3 buildings
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1964
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (39.1 km / 24.3 mi)
  • Train station: Maryborough Station (1.4 km / 0.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Arkana Motel offers 33 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 8:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM.
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arkana Maryborough
  • Arkana Motel
  • Arkana Motel Maryborough
  • Arkana Motel Motel
  • Arkana Motel Maryborough
  • Arkana Motel Motel Maryborough

You should know

  • Pool access available from 7 AM to 8 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.