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3.7 out of 5

"It is well loved property and the staff look after it. The staff are very approachable and made the stay great. Parking and secure. Close to town. Not ... " More

By a verified traveller on Fri 28 Jul 2023

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Hotel Description

Arkana Motel places you in the center of Maryborough, within just a 15-minute stroll of Brennan And Geraghtys Store Museum and Portside. Highlights at this motel include an outdoor swimming pool.

This motel has a 24-hour front desk, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and express check-out. There's also the convenience of self parking.

Places within a 30-minute walk of this 3-star Maryborough motel include Station Square Shopping Centre and Queens Park.

Comfort Double Room, 1 Queen Bed, Courtyard Area

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$120* Per night/room 21 Apr. - 22 Apr.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 1 King Bed, Kitchenette, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Apartment, Pool View, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 13 Max

Basic Triple Room, Multiple Beds, Pool Access, Pool View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Business Room, 1 King Bed, Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Arkana Motel ratings based on 113 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arkana Motel

Everyone (49) Couples (26) Family (32)
2 out of 5
For the price we paid the place needs an overhaul. Paint job fresh up the place. Upgrade bathroom’s. put real windows on not louvers to help with noisy traffic. The pool does not look very inviting everything in the rooms are old and outdated.

Posted by on 2 Oct. 2023

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Comment from Hotel Management

2 Oct. 2023 by darryn

Thank you for your review. We take great pride that our rooms are exceptionally clean and comfortable. thank you again

5 out of 5
It is well loved property and the staff look after it. The staff are very approachable and made the stay great. Parking and secure. Close to town. Not noisy even tho it’s just off the highway.

Posted by on 28 Jul. 2023

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Comment from Hotel Management

29 Jul. 2023 by darryn

Thank you for your review. We take great pride that our rooms are exceptionally clean and comfortable. thank you again

5 out of 5
Very clean and comfortable Staff were welcoming and friendly 😊

Posted by on 5 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by darryn

thank you Julie for taken the time to give us a review on your recent stay

4 out of 5
Overall good. Liked the self service BBQ. Recommended highly. Very quiet and comfortable

Posted by on 3 Jan. 2023

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Comment from Hotel Management

5 Jan. 2023 by darryn

thank you for taken the time to give us a review

1 out of 5
They cancelled my booking without informing me. I got to the Mitel after driving 51/2 hours to be calmly told they had cancelled my booking and I would get a refund. I went to another motel and found that they had not cancelled my booking and I had no refund! Thieves and cheats!

Posted by on 15 Aug. 2022

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Comment from Hotel Management

11 Oct. 2022 by darryn

all lies

1 out of 5
Absolute filth. Window above bed broken and covered with ply. Stains all over sheets. Mould all over walls and ceiling. Do not stay here.

Posted by on 2 Aug. 2022

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Comment from Hotel Management

3 Aug. 2022 by darryn

Thank you we will be in touch to discuss this further

5 out of 5
Good place to stay. Easy parking, comfortable beds and spacious rooms

Posted by on 20 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by darryn

Thank you for the review. We take great pride that our rooms are exceptionally clean and comfortable. We aim to please.

4 out of 5

Posted by on 4 Jan. 2022

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Comment from Hotel Management

3 Aug. 2022 by darryn

Thank you

4 out of 5
A pleasant pet friendly property in close proximity to everything that I needed.

Posted by on 18 Dec. 2021

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Comment from Hotel Management

19 Dec. 2021 by Darryn

Thank you jenny for taken the time to give us feedback on your recent stay with us and we hope to see you again

5 out of 5
Receiving a message after we left thanking us for staying. That was nice.

Posted by on 5 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Darryn

Thank you Elizabeth for the kind review. We recently implemented the personal departure message and are pleased it is being received pleasantly.

Property Features

As a guest of Arkana Motel, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Arkana Motel also features a vending machine, a garden, and a picnic area. The front desk is open around the clock. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Maryborough motel.

  • 1 floor
  • 33 guestrooms or units
  • 3 buildings
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Maryborough Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arkana Motel offers 33 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with premium digital channels. Bathrooms include showers. Business-friendly amenities include desks and desk chairs. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Microwave
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Credit card pre-authorisation
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 1 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arkana Maryborough
  • Arkana Motel
  • Arkana Motel Maryborough
  • Arkana Motel Motel
  • Arkana Motel Maryborough
  • Arkana Motel Motel Maryborough

You should know

  • Pool access available from 7 AM to 7:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.