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4.5 out of 5

"We had stayed here many times while visiting family, great place to stay and very clean and friendly. " More

By a verified traveller on Sat 11 Jul 2020

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Economy Room, 1 Queen Bed (Small)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$114* Per night/room 8 Aug. - 9 Aug.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

At Highfields Motel Toowoomba you'll be within a 15-minute walk of Michael Park and 1.7 km (1.1 mi) from Peacehaven Botanic Park. Highlights at this motel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy coffee/tea makers, hair dryers, and phones, featured in all 24 rooms. Nice touches to enhance your stay include free toiletries and premium bedding. Refrigerators, irons/ironing boards, and desks are also available.

The restaurant, Lily's, is open for breakfast. The motel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and pool loungers as well as access to a playground. Additionally, you'll find free WiFi in public areas and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 9:00 AM. There's also the convenience of free self parking.

With a stay at this 4-star Highfields motel, you'll be 1.9 km (1.2 mi) from Highfields Falls and 2.9 km (1.8 mi) from Highfields Falls Bushland Reserve.

Highfields Motel Toowoomba ratings based on 197 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Highfields Motel Toowoomba

Everyone (81) Couples (73) Business (1) Students (1) Family (44)
5 out of 5
We had stayed here many times while visiting family, great place to stay and very clean and friendly.

Posted by , from Gold Coast on 11 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by Helen

Thanks Kel. We are all grateful to be able to visit family again. Look forward to seeing you again.

2 out of 5
poor bedding for a family room. service was hard to find

Posted by , from Port Macquarie on 7 Feb. 2020

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Comment from Hotel Management

7 Feb. 2020 by David

Hi Warren, As was explained to you twice by our staff, when you booked online you only booked for two people. This means the Rooms were set up as a Queen and a King instead of a Queen and 2 Single beds. As for the sofa bed - normally we charge extra to have that set up. Sorry about your confusion, I hope you have a better stay next time. Kind Regards,

5 out of 5

Posted by on 2 Feb. 2020

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4 out of 5

Posted by on 22 Jan. 2020

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3 out of 5
The property advertised there was a restaurant, but they had no chef so the restaurant was closed. The pool was dirty and the play equipment was aged and needed some attention. The room itself was good, clean.

Posted by on 14 Oct. 2019

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Comment from Hotel Management

28 Nov. 2019 by David

Thanks for the feedback. Our Restaurant is currently opened only for breakfast. For the evenings we are still in a transition period to opening it as a traditional Malay Chinese Restaurant. This can be expected to be completed by March 2020. Sorry about the condition of the pool. We have found that our current pool cleaning schedule has not been sufficient during this particularly dry and dusty season. We have now increased the number of cleaning sessions.

4 out of 5
It was convenient, close to my needs and parking was great.

Posted by , from Logan on 4 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by David

Hey Nikki, Glad to hear we ticked your boxes. Hope to see you again soon.

4 out of 5

Posted by on 26 Sep. 2019

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5 out of 5
Super nice, friendly, helpful, accommodating staff.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

4 Oct. 2019 by David

Thanks for your compliments. Hope to see you soon.

4 out of 5
Staff were helpful and friendly, clean unit, great breakfast service.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by David

Hi, Thanks for the review. Our team will appreciate the feedback.

5 out of 5

Posted by on 8 Jul. 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The business-friendly Highfields Motel Toowoomba also features an outdoor pool, a garden, and laundry facilities. Free self parking is available. This 4-star Highfields motel is smoke free.

  • 1 floor
  • 24 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (154.3 km / 95.9 mi)
  • Parking: Free self parking

Room Amenities

Highfields Motel Toowoomba offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.

Lily's - This restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:30 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 26 for adults and AUD 26 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Comfort Toowoomba
  • Country Comfort Toowoomba Highfields
  • Country Comfort Toowoomba Motel
  • Country Comfort Toowoomba Motel Highfields
  • Highfields Toowoomba
  • Country Comfort Toowoomba
  • Highfields Motel Toowoomba Motel
  • Highfields Motel Toowoomba Highfields
  • Highfields Motel Toowoomba Motel Highfields

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.