"Central, spacious and clean. Walking distance to Botanic Gardens and CBD. Great value. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

At Emerald Central Hotel you'll be within just a 10-minute stroll of Emerald Botanic Gardens and Central Highlands Visitor Information Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

Free WiFi, flat-screen TVs and irons/ironing boards are featured in all 58 rooms. In-room dining is easy with amenities like fridges, microwaves and room service. Additionally, desks and free toiletries are available.

The restaurant, Central Bar & Grill, is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business amenities include a meeting room and a business centre. Additionally, you'll find free WiFi in public areas, a garden and barbecues. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of free parking nearby.

Sights within a 15-minute walk of this Emerald hotel include Emerald Golf Club and Wally McKenzie House.

Hotel Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$105 per night

Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Emerald Central Hotel ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Emerald Central Hotel

Everyone (12) Family (2)
4 out of 5
Suited location for what I was wanting. Affordable price. Excellent night sleep. Cleaning service need to check on shower body wash and shampoo dispensers for refills.

Posted by on 1 Jun. 2019

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4 out of 5
The staff were friendly and welcoming. The property needs some love but everything worked well. The aircon worked, the TV worked, the water temp and pressure were fabulous and beds were comfortable. It was a pleasant stop over.

Posted by on 16 Apr. 2019

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1 out of 5

Posted by on 27 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by AliK

Please contact us

1 out of 5
Worse stay EVER !! Address is Quay St, gps as you going to the rear of the building where no entrance or signs are Greeted by a grumpy staff member upon arrival Piles of cigarettes outside room upon arrival of room Few green ants here or there upon arrival to be greeting in the morning with hundreds of them in the shower and floor Pillows sheets of a4 Only good thing was pool was nice and large and clean Upon check out and told them of ant, was greeted with excuses and the blame of the rubblush bins - exterminators are needed not more bins !!!

Posted by on 27 Mar. 2019

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Comment from Hotel Management

5 Apr. 2019 by AliK

Thank you for your review. I have forwarded your concerns to our team to address

3 out of 5
Dislike - There was green ants inside on the walls, i was bitten during the night. Cobwebs, dirty shower curtain, the shower head was broken. Like - Reception lady was lovely.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Alison

Thank you for your review. Your comments will be actioned

5 out of 5
Wasn't expecting much as it was quite cheap but was very pleasantly surprised! Would definitely stay again

Posted by on 14 Dec. 2018

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3 out of 5
Room clean and comfortable, close to shops and restaurants

Posted by , from Lilydale, Victoria on 31 Oct. 2018

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5 out of 5
Central, spacious and clean. Walking distance to Botanic Gardens and CBD. Great value.

Posted by on 28 Aug. 2018

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4 out of 5
2 bedroom cheap rate In room dining Good location

Posted by , from moranbah on 11 Jun. 2018

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4 out of 5
It was a really nice place , the first iv stayed at emerald . Nice and cheap and didn’t break me . Food was beautifully cooked and presented. Thank you

Posted by on 16 May 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. An outdoor pool, a BBQ, and a garden are also featured at the business-friendly Emerald Central Hotel. Free self parking is available. This 3-star Emerald hotel is smoke free.

  • 58 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free parking nearby


  • Train station: Emerald Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Emerald Central Hotel offers 58 forms of air-conditioned accommodation with an iron/ironing board and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. This Emerald hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Central Bar & Grill – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 7:30 PM.
If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 6:30 AM - 7:30 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Guests must contact this hotel in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 7.50 for adults and AUD 6 for children (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names