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3.6 out of 5

"Close to facilities and central base for my work and Gemfields " More

By a verified traveller on Tue 01 Dec 2020

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Hotel Description

At Emerald Central Hotel you'll be within just a 10-minute stroll of Emerald Botanic Gardens and Central Highlands Visitor Information Centre. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

Flat-screen TVs, irons/ironing boards, and desks are featured in all 58 rooms. In-room dining is easy with amenities like refrigerators, microwaves, and room service.

This business-friendly hotel offers free WiFi in public areas, a business center, and a garden. Additionally, you'll find dry cleaning/laundry services and luggage storage. There's also the convenience of free self parking.

Places within a 15-minute walk of this 3-star Emerald hotel include Emerald Golf Club and Wally McKenzie House.

Hotel Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$103* Per night/room 17 May - 18 May

Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Emerald Central Hotel ratings based on 22 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Emerald Central Hotel

Everyone (14) Couples (1) Family (6)
3 out of 5

Posted by on 27 Apr. 2021

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4 out of 5
Close to facilities and central base for my work and Gemfields

Posted by , from Melbourne on 1 Dec. 2020

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Comment from Hotel Management

4 Jan. 2021 by Alik

We hope to welcome you again soon

4 out of 5

Posted by on 5 Jul. 2020

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Comment from Hotel Management

8 Jul. 2020 by Alik

Thank you. We look forward to welcoming you again

3 out of 5
Just a motel nothing special it was clean , the beds were good just crammed top close together no room to move.

Posted by on 11 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Alik

I am surprised that you are surprised that it was 'just a motel' That is exactly who we say we are and that is what all our websites describe us as. Our affordable price also supports us being a country motel ? Happy travels

5 out of 5
Very good accomodation. Would stay there again. Nice pool.

Posted by on 22 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Alik

Thank you we look forward to welcoming you again

3 out of 5
The room was very clean and good value for money, but we had to ask for items that were missing,such as the microwave , which had been a specific request upon booking. All issues were made good very promptly and the staff were cheerful and civil.

Posted by on 10 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Guest Relations Manager

Thank you for your kind review. We look forward to welcoming you again!

5 out of 5
Could do with a refurbishment, but otherwise very clean. The bed was comfortable. The staff upon arrival were wonderful. We arrived late after an 11 hour drive, the kitchen had just closed. The Chef came an saw us, sorted out some meals and was so friendly and welcoming. We were very grateful.

Posted by on 28 Jun. 2019

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Comment from Hotel Management

26 Jul. 2019 by Guest Relations Manager

Thank you for your wonderful feedback regarding your stay with us. We are pleased to read that you had an enjoyable stay with us. We look forward to welcoming you back to the Hotel, next time you are in town.

4 out of 5
Suited location for what I was wanting. Affordable price. Excellent night sleep. Cleaning service need to check on shower body wash and shampoo dispensers for refills.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Tom- Guest Relations Manager

Thank you for your feedback

4 out of 5
The staff were friendly and welcoming. The property needs some love but everything worked well. The aircon worked, the TV worked, the water temp and pressure were fabulous and beds were comfortable. It was a pleasant stop over.

Posted by on 16 Apr. 2019

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1 out of 5

Posted by on 27 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by AliK

Please contact us

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Emerald Central Hotel also features an outdoor pool, a garden, and dry cleaning/laundry services. Free self parking is available. This 3-star Emerald hotel is smoke free.

  • 58 guestrooms or units
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Emerald Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Emerald Central Hotel offers 58 accommodations with irons/ironing boards and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include showers. This Emerald hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:00 PM
  • Sunday - Sunday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:00 PM
  • Sunday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Central
  • Emerald Central Hotel Hotel
  • Emerald Central Hotel Emerald
  • Emerald Central Hotel Hotel Emerald

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.