For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At The Palms Motel you'll be within just a 15-minute stroll of Railway Reserve and Chinchilla Visitor Information Centre. Highlights at this motel include in-room free WiFi, furnished patios, and plasma TVs.
All 31 rooms feature cable TV, coffee/tea makers, and hair dryers. Room service, irons/ironing boards, and free toiletries are also available.
The restaurant, The Palms Restaurant, is open for breakfast and dinner. The motel's own bar/lounge is a nice place to enjoy a drink. Other amenities include an outdoor swimming pool, free WiFi in public areas, and laundry facilities. Continental breakfast is available on weekdays between 5:00 AM and 8:00 AM and on weekends between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of an area shuttle.
With a stay at this 4-star Chinchilla motel, you'll be 1.4 km (0.9 mi) from Chinchilla Rifle Range Nature Refuge and 2.5 km (1.6 mi) from Chinchilla Showgrounds.
Deluxe Room
Bed Count1 Queen BedMaximum Occupancy
2 Max
Twin Room, Multiple Beds
Bed Count1 Queen BedMaximum Occupancy
3 Max
3 Bedroom Apartment
Bed Count3 Queen BedsMaximum Occupancy
7 Max
Room, 1 Queen Bed
Bed Count1 Queen BedMaximum Occupancy
2 Max
Room, 1 Queen Bed, Accessible
Bed Count1 Queen BedMaximum Occupancy
2 Max
Family Suite, 2 Bedrooms
Bed Count1 Queen BedMaximum Occupancy
5 Max
The Palms Motel ratings based on 39 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Palms Motel
Everyone (20)Couples (10)Family (9)
4 out of 5
under cover parking , lounge chair. The TV remote not working real well
Posted by a verified traveller on 27 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by Management
Hi,
Thank you for your review.
My apologies that the T.V remote was not up to standard. If you could please contact the motel and let us know your room number I will have it replaced.
Kind Regards
Management
2 out of 5
There were men’s underwear, a container of half eaten food in the fridge, and an old, moldy milk bottle still in our room. The room was ‘serviced’ but only one of two bins emptied and no spare toilet paper was provided for a 4 night stay for 5ppl. Room servicing wasn’t done on Christmas and Boxing Day which is fare enough but that meant we were caught short on loo paper! The fifth persons bed wasn’t made even though paid for. Using the pool was met with glares from the manager...as though it was a private pool. Shame as the motel itself is nice enough but we won’t stay again.
Posted by a verified traveller on 29 Dec. 2019
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Comment from Hotel Management
29 Dec. 2019
by Management
Hi,
I'm sorry you did not enjoy your stay with us. I understand your fridge was missed on that mornings depart. My apologies, I did offer to come and clean it out for you myself.
The pull out bed was made up, but left away to maximise space. It only needed to be folded out and a blanket (in cupboard) placed on top. I would have been happy to fold it out for you, had you have asked.
In regards to the pool, it is there for our guests enjoyment. Managements concern was in regards to the umbrella tipping over into the pool, as you were insistent on putting them up and moving them to the edge of the pool even though it was explained to you they had a tendency to tip in windy conditions.
I'm sorry you fell short of toilet paper, but it was supplied immediately once asked for.
5 out of 5
very accommodating and helpful....large 2 bedroom unit heaps of room.
Posted by a verified traveller on 9 Jun. 2019
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Comment from Hotel Management
30 Dec. 2019
by Management
Thanks for the positive review. We are glad you enjoyed our facilities
5 out of 5
Posted by a verified traveller on 7 Jun. 2019
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4 out of 5
Clean rooms and great meals Very helpful friendly staff.
Well situated and easy parking.
Posted by a verified traveller on 25 Jan. 2019
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5 out of 5
Posted by a verified traveller on 20 Dec. 2018
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4 out of 5
The overall outlook is inviting, the beds & linen are lovely. Apart from some shavings in the bathroom sink the room was clean. Thankyou for the complimentary bottled water. We all slept well thankyou. We will come back.
Posted by a verified traveller on 29 Jul. 2018
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4 out of 5
Great place for family bookings. Well laid out grounds
Posted by Susan, from Country NSW on 9 Apr. 2018
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Comment from Hotel Management
10 Apr. 2018
by shane
Thank you for your feed back, we are glad you and your family were happy
4 out of 5
Very central for our needs
Pros:Good comfortable bed enabling a good sleep
Cons:We did have our towels replaced I felt unnecessary and no hand towel or bath mat were replaced !! We arrived back late so couldn't ask more them !!
Location:Central
We have stayed a number of times and have always enjoyed same with no problems
Posted by a verified traveller on 1 Apr. 2018
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Comment from Hotel Management
10 Apr. 2018
by shane
Thank you for your feed back, we are glad you had a good night sleep.
we cant be more sorry about the bats not getting replaced that is out of the normal we have addressed it to ensure it will not happen again.
3 out of 5
Average stay
Pros:Friendly and helpful staff. The pool was an excellent temperature.
Cons:Facilities to bring your own food.
Staff were really friendly and helpful and made the stay comfortable. There are no facilities for bringing or buying your own food. I had to spread peanut butter with a spoon onto bread for my toddler as we didn't get our room service slip in when we got there. The room was a little smaller than I was expecting but did for the 2 nights we were there. We did try to spend a little time at the little tables outside our room but there was a strong smell of smoke from a guest further down that was smoking outside her door. Overall we had a comfortable and good stay.
Posted by Lu, from Gympie on 18 Dec. 2017
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Comment from Hotel Management
20 Dec. 2017
by Bevan & Per
Thank you for your review. We are pleased you found our staff to be friendly and helpful, and found great use in the pool over the hot days, and your stay overall to be a comfortable one.
In regards to the other comments, had you raised your concerns with us during your stay we could have instantly resolved all of your concerns. Regarding food options, all of our rooms do have fridges for food to be bought on to the property, we do not have kitchens in the rooms as we have an on-site Restaurant. It clearly notes in our listing we have Refrigerator, Tea / Coffee Making, Electric Kettle & Room Service. Should a guest require a Microwave or Toaster we are more than happy to supply this along with the crockery / cutlery needed, you just need to ask us at Reception. We do not advertise kitchens, nor have kitchens displayed in our photos.
Regarding the room size, our rooms are bigger than most in Chinchilla, and have the added space of a separate walk in wardrobe so that your suit cases and clothes can be kept out of the main room itself, avoiding clutter.
We do have designated smoking areas at the property, with the bulk of the property being smoke free.
Regards
The Team at The Palms
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at the business-friendly The Palms Motel. Free self parking is available. This 4-star Chinchilla motel is smoke free.
1 floor
31 guestrooms or units
5 buildings
Built in 2006
Dining venue
Bar or lounge
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Terrace
Garden
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Outdoor pool
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Brisbane, QLD Airport (BNE) (302.3 km / 187.8 mi)
Train station: Chinchilla Station (1.9 km / 1.2 mi)
Property shuttles: Area shuttle
Parking: Free self parking
Room Amenities
The Palms Motel offers 31 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished patios. Plasma televisions come with cable channels. This Chinchilla motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Private patio (furnished)
In-room dining (limited hours)
Plasma television
Cable channels
Coffee maker
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Iron and ironing board
Climate control (heating)
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy continental breakfast on weekdays from 5:00 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM.
The Palms Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the motel include an outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open daily from 7 AM - 8:00 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 8:00 PM. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 25.0 per stay.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.
No cots (infant beds) available
No lifts
Staffed front desk
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 13.00 and AUD 20.00 per person (approximately)
Rollaway bed fee: AUD 25.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chinchilla Palms Motor Inn
Chinchilla Palms Motor
Palms Motel Chinchilla
Palms Chinchilla
The Palms Motel Motel
The Palms Motel Chinchilla
The Palms Motel Motel Chinchilla
You should know
Registered guests are the only ones allowed to be in guestrooms.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
