At The Palms Motel you'll be 2 km (1.2 mi) from Railway Reserve and 2 km (1.3 mi) from Chinchilla Botanical Gardens. Highlights at this motel include in-room free WiFi, furnished patios, and plasma TVs.
The restaurant, The Palms Restaurant, is open for breakfast and dinner. The motel's own lounge bar is a nice place to enjoy a drink. Other amenities include WiFi in public areas, a terrace, and a garden. Cooked-to-order breakfast is available on weekdays between 5:30 AM and 8:00 AM and on weekends between 7:00 AM and 9:00 AM. There's also self parking, along with the convenience of an area shuttle.
With a stay at this 4-star Chinchilla motel, you'll be 2.5 km (1.6 mi) from Chinchilla Showgrounds and 2.6 km (1.6 mi) from Chinchilla Visitor Information Centre.
The Palms Motel ratings based on 40 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Palms Motel
Everyone (19)Couples (10)Family (10)
5 out of 5
Clean, tidy well presented accommodation with excellent restaurant on site.
Posted by Stewart on 15 Dec. 2021
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5 out of 5
Lovely room, staff great.
Bed very comfy.
Terrific place to stay!!!
Posted by a verified traveller on 23 May 2021
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4 out of 5
under cover parking , lounge chair. The TV remote not working real well
Posted by a verified traveller on 27 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by Management
Hi,
Thank you for your review.
My apologies that the T.V remote was not up to standard. If you could please contact the motel and let us know your room number I will have it replaced.
Kind Regards
Management
2 out of 5
There were men’s underwear, a container of half eaten food in the fridge, and an old, moldy milk bottle still in our room. The room was ‘serviced’ but only one of two bins emptied and no spare toilet paper was provided for a 4 night stay for 5ppl. Room servicing wasn’t done on Christmas and Boxing Day which is fare enough but that meant we were caught short on loo paper! The fifth persons bed wasn’t made even though paid for. Using the pool was met with glares from the manager...as though it was a private pool. Shame as the motel itself is nice enough but we won’t stay again.
Posted by a verified traveller on 29 Dec. 2019
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Comment from Hotel Management
29 Dec. 2019
by Management
Hi,
I'm sorry you did not enjoy your stay with us. I understand your fridge was missed on that mornings depart. My apologies, I did offer to come and clean it out for you myself.
The pull out bed was made up, but left away to maximise space. It only needed to be folded out and a blanket (in cupboard) placed on top. I would have been happy to fold it out for you, had you have asked.
In regards to the pool, it is there for our guests enjoyment. Managements concern was in regards to the umbrella tipping over into the pool, as you were insistent on putting them up and moving them to the edge of the pool even though it was explained to you they had a tendency to tip in windy conditions.
I'm sorry you fell short of toilet paper, but it was supplied immediately once asked for.
5 out of 5
very accommodating and helpful....large 2 bedroom unit heaps of room.
Posted by a verified traveller on 9 Jun. 2019
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Comment from Hotel Management
30 Dec. 2019
by Management
Thanks for the positive review. We are glad you enjoyed our facilities
5 out of 5
Posted by a verified traveller on 7 Jun. 2019
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4 out of 5
Clean rooms and great meals Very helpful friendly staff.
Well situated and easy parking.
Posted by a verified traveller on 25 Jan. 2019
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5 out of 5
Posted by a verified traveller on 20 Dec. 2018
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4 out of 5
The overall outlook is inviting, the beds & linen are lovely. Apart from some shavings in the bathroom sink the room was clean. Thankyou for the complimentary bottled water. We all slept well thankyou. We will come back.
Posted by a verified traveller on 29 Jul. 2018
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4 out of 5
Great place for family bookings. Well laid out grounds
Posted by Susan, from Country NSW on 9 Apr. 2018
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Comment from Hotel Management
10 Apr. 2018
by shane
Thank you for your feed back, we are glad you and your family were happy
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. The business-friendly The Palms Motel also features a terrace, a garden, and a picnic area. Parking is available for a fee.
1 floor
31 guestrooms or units
5 buildings
Built in 2006
Dining venue
Breakfast available (surcharge)
Front desk (limited hours)
Terrace
Garden
Outdoor picnic space
Bar or lounge
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
WiFi (surcharge)
Parking
Self parking (surcharge)
Transport
Train station: Chinchilla Station (1.9 km / 1.2 mi)
Property shuttles: Area shuttle
Parking: Self parking available for a surcharge
Room Amenities
The Palms Motel offers 31 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished patios. Plasma televisions come with cable channels. This Chinchilla motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Private patio (furnished)
Plasma television
Cable channels
Coffee maker
Housekeeping (daily)
Hair dryer
Toiletries (free)
Iron and ironing board
Climate control (heating)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 5:30 AM to 8:00 AM and on weekends from 7:00 AM to 9:00 AM.
The Palms Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 8:00 PM
Special check-in instructions:
The front desk is open daily from 7 AM - 8:00 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 8:00 PM. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 15.00 per day.
Cribs (infant beds) are available for AUD 15.00 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 13.00 and AUD 20.00 per person (approximately)
Crib (infant bed) fee: AUD 15.00 per day
Rollaway bed fee: AUD 15.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chinchilla Palms Motor Inn
Chinchilla Palms Motor
Palms Motel Chinchilla
Palms Chinchilla
The Palms Motel Motel
The Palms Motel Chinchilla
The Palms Motel Motel Chinchilla
You should know
Registered guests are the only ones allowed to be in guestrooms.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
The Palms Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Palms Motel uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of COVID-19 Guidelines (CDC) are followed. Contactless room service is available.
Yep, The Palms Motel has a self car park, for a fee.
A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at The Palms Motel.
Yep, cooked-to-order brekkie is offered on weekdays from 5:30 AM to 8:00 AM and weekends from 7:00 AM to 9:00 AM.
No, The Palms Motel does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.
Check-in begins at 2 PM. Check-out time is 10:00 AM.
No, only service animals are allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
