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3.8 out of 5

"Best value! $60/night! Clean and easy access to beach. " More

By a verified traveller on Tue 03 May 2022

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Hotel Description

At Cardwell at the Beach you'll be within a 15-minute walk of Rainforest and Reef Visitor Information Centre and 1.8 km (1.1 mi) from Cardwell Country Club. Highlights at this motel include an outdoor swimming pool, free self parking, and a bar/lounge.

This pet-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find a conference center and laundry facilities.

Places within a 30-minute walk of this 3-star Cardwell motel include Cardwell Bush Telegraph and Wet Tropics of Queensland.

Economy Room, 1 Queen Bed, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$89* Per night/room 21 Jul. - 22 Jul.

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cardwell at the Beach ratings based on 64 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cardwell at the Beach

Everyone (35) Couples (12) Family (14)
5 out of 5
Best value! $60/night! Clean and easy access to beach.

Posted by on 3 May 2022

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4 out of 5
Staff were nice. Room was clean. Pool was good. Had a kitchen area but would be better if it was fly proof and more shade. Would have preferred a cheaper option of twin bed room but they weren't available.

Posted by on 4 Mar. 2022

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2 out of 5
Was certainly an experience. The single bed for my son had stained sheets and when we asked for a replacement we were given pillow cases. The shower was mouldy and so was the shower curtain. Broken tiles around the room also. The room was near a beer garden for the pub and the owner owns both the pub and motel so from the moment we arrived till around 9pm there was a DJ set up and music blasting which after a long day travelling was a bit full on!! Not recommended if you are travelling with kids. Pool area is lovely and water pressure in shower is good.

Posted by on 4 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Tropicoast Management

Please accept our sincere apologies we do value your comments and act upon them . Of late being very humid days here with temps 35+ it is very difficult to control mould in rooms that are heavily used . Not to weave an excuse please understand our rooms are sanitized often and that includes change of shower curtains . I recall a request for a sheet however as our house cleaners were already home another staff member immediately at night went to get one ,it amazes me how you made do with pillowcases and not tell us . The DJ music played late afternoon till 9pm due to Christmas Holidays and to patrons requests. We were sorry we could not please all but it was stopped at 9pm as I personally instructed it to finish . We've recieved hundreds of positive comments and reviews this one certainly surprises me but rest assured we take all comments on board and act or check where needed. Thank-You ,we do hope we see you again.

3 out of 5
Had to check in at the bottle-o next door, which was fine, except the guy was not interested in assisting me, instead was talking to his mum on the phone and when he hung up, said to me ‘thanks for interrupting, that was my mum I was talking to there’.. The rooms were fair size, however did not feel clean & had horrible re-usable pillows on the bed which we not clean. Wouldn’t stay again.

Posted by on 26 Nov. 2021

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Comment from Hotel Management

4 Jan. 2022 by Tropicoast Management

I agree with you that there is no room for rudeness .We have repremanded the staff in question . Pillows although cleaned daily were replaced with new. It would be a shame you would not stay again due to these issues as the majority of customers are more than happy with the rooms,facilities and sevice provided. We do hope we see you again and would welcome you call us direct to discuss further.

5 out of 5
I was room 28-my car was parked at my room, which was good, but that made my car to be blocking the entrance to room 30 which is not good for R30 occupants to get in and out of their door and also big risk of the parked car getting scratched or damages due to lack of space Perhaps in the ads, mention should be made of the fact that there is no parking space at R29 onwards, so people can request a room from R27 down if they have a car. Longwinded I know, but just trying to point out the only thing that is not good about this place

Posted by on 3 Nov. 2021

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3 out of 5
Not t again. No pillow cases on second pillow, just a box with a bed. No hairdryer no wine glasses and not even a teaspoon to stir your coffee.

Posted by on 29 Oct. 2021

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Comment from Hotel Management

29 Oct. 2021 by Tropicoast

Dear Guest We sincerely apologize that new housekeeping staff overlooked a teaspoon and pillowcase from your room .We have been full for the last 3 months and weve had to employ new staff and we'll address this. We find your comment just a box with a bed a little far pitched . Also is air conditioned ,fridge ,42 "Smart tv ,bar stools with vanity and bedside lights and tables , all the facilities and furnishings mostly all 3-4 star motels hold , all but the wineglass , teaspoon and pillowcase. Had this at any time been brought to our attention whilst you were here could have been remedeid instantly. Again our apologies for not meeting your expectations . we hope you'll visit again!

3 out of 5
Not enough parking, had to park on the grass at the front of the complex, when we went to (what we thought was the office) we were told from a voice through a window to check in at the bottleshop. Beds were comfortable room very basic for the price we paid. Overall it was nice.

Posted by on 2 Oct. 2021

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Comment from Hotel Management

2 Oct. 2021 by Tropicoast

Thank-you for your review . We are sorry there was not enough room for you to park as we were booked out this night and some of the guests had 2 cars. The bottleshop provides convenience for those to check in as the rooms left are also on that side of the complex less walking and time to check in . There was a big sign on the front door informing all guests to check in at the bottleshop .Perhaps we need to make it bigger .We apologize you took offence to a voice in the window.to inform you.

2 out of 5
1. Staff member was unable to find our booking and had to call the boss to find it on her system. 2. No hot water for a shower on the morning

Posted by on 12 Aug. 2021

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3 out of 5
Room 30. Bathroom was not cleaned properly. Mould in the shower. The main issue we had was mosquitoes. They were all thru the room.

Posted by on 1 Aug. 2021

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4 out of 5
The staff were super friendly. The disco lights and smoke machine were out of this world Quite the highlight I Cardwell

Posted by on 9 Jul. 2021

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About the Cardwell at the Beach

Location 215 Victoria St, Cardwell, QLD 4849

Property Features

As a guest of Cardwell at the Beach, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Cardwell at the Beach also features a garden, a picnic area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3-star Cardwell motel.

  • 39 guestrooms or units
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cardwell at the Beach offers 39 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads. This Cardwell motel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (limited)
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 15 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Cardwell Beach
  • Cardwell Beach Lyndock Motel
  • Lyndock Motel
  • Cardwell Beach Lyndock
  • Cardwell at the Beach Motel
  • Cardwell at the Beach Cardwell
  • Cardwell at the Beach Motel Cardwell
  • Cardwell at the Beach (Lyndock Motel)

You should know

  • Pool access available from 7 AM to 9 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.