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"Welcoming hosts, friendly and helpful. Not as private as I would like. " More

By a verified traveller on Sun 28 Apr 2019

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Hotel Description

At Sam Family Home, you'll be 20.6 km (12.8 mi) from Eden Park and 22.4 km (13.9 mi) from Sky Tower. Highlights at this guest house include free continental breakfast and free self parking.

This smoke-free guest house offers free WiFi in public areas, a terrace, and a garden. Other amenities include coffee/tea in a common area, laundry facilities, and a microwave in a common area. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle.

With a stay at this 3-star Hobsonville guest house, you'll be 23.1 km (14.3 mi) from Auckland Ferry Terminal.

Deluxe Single Room, Multiple Beds, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sam Family Home ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sam Family Home

Couples (1) Family (1)
1 out of 5
Firstly we had to chase up the owner for the key code, Sam had not forwarded this. The apartment had a musty/damp and cooking smell to it. Open bowls of food in the fridge exuded further odours. We were given only one towel to share, the bathroom was not of a cleanliness standard for Air B& B There was no ventilation apart from opening a balcony door which was necessary for overnight. We had to search for a bed cover as the one left provided very little warmth.

Posted by on 8 May 2019

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Comment from Hotel Management

11 May 2019 by Sam

The guest did not read any guidelines/policy of our accomodation and key sharing policy.The facility offers guest to cook, when there is cooking so will be a little leftover smell.We are 5* rated accomodation in Air B&B.The guest without our knowledge started using the duvet which had no cover , where as the queen duvet with cover was given in the wardrobe of the room.They were reluctant to pay for the shuttle service , I dropped them free in the morning 5:00 am and the man was really rude with the behaviour.After they left , the room and bathroom was full of hair .

4 out of 5
Welcoming hosts, friendly and helpful. Not as private as I would like.

Posted by on 28 Apr. 2019

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Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and a garden are also featured at Sam Family Home. Self parking is free. This 3-star Auckland guesthouse is smoke free.

  • 4 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby , Offsite parking reservations required

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sam Family Home offers 4 air-conditioned accommodations with complimentary bottled water and shared/communal kitchens. Beds feature premium bedding. 32-inch flat-screen televisions come with Netflix. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Auckland guesthouse provides complimentary wireless Internet access.

  • Bathrooms are shared
  • Communal kitchen access
  • Flat-screen television
  • Netflix
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Toiletries (free)
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 8 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning fee: NZD 10 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sam Family Home Guesthouse Auckland
  • Sam Family Home Guesthouse
  • Sam Family Home Auckland
  • Sam Family Home Hobsonville
  • Guesthouse Sam Family Home
  • Sam Family Home Auckland
  • Sam Family Home Guesthouse
  • Sam Family Home Guesthouse
  • Sam Family Home Hobsonville
  • Sam Family Home Guesthouse Auckland
  • Sam Family Home Guesthouse Hobsonville
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.