You can enjoy plasma TVs with satellite channels, and all 312 rooms feature free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and free toiletries, while pillow menus invite a good night's rest. Free newspapers, in-room massages, and safes are also available.
A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the spa tub and steam room. The restaurant, Gusto at The Grand, serves Italian cuisine and is open for breakfast, lunch, and dinner. Enjoy the indoor swimming pool, gym, and sauna. A 24-hour business center, a meeting room, and limo/town car service are among the business amenities offered. Plus you'll find a casino, free WiFi in public areas, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
Places within a 15-minute walk of this 5-star Auckland Central Business District hotel include University of Auckland and Auckland Ferry Terminal.
9 May 2022 by Ruth Ruddock - Guest Relations Executive
Thank you Tony for sharing your wonderful review, we are so pleased you had a great stay!
1 Jan. 2022 by Ruth Ruddock - Guest Relations
Thank your review Brian, we look forward to welcoming you back to The Grand again in March.
19 Dec. 2021 by Ruth Ruddock - Guest Relations Executive
Thank you for your review Denise, we are delighted you had a wonderful stay. We hope to welcome you back to The Grand again soon.
15 Dec. 2021 by Ruth Ruddock - Guest Relations Executive
Thank you for sharing your feedback Beverley, we are delighted you enjoyed your stay and hope to welcome you back to The Grand again soon!
15 Aug. 2021 by Ruth Ruddock - Guest Relations Executive
We are delighted you had a wonderful stay for your anniversary, and we hope to welcome you back to The Grand again soon!
28 Jul. 2021 by Ruth Ruddock - Guest Relations Executive
Thank you for taking the time to share your lovely review, we are so pleased you enjoyed your stay and we hope to welcome you back to The Grand again soon!
26 Jul. 2021 by Ruth Ruddock - Guest Relations Executive
Thank you for your feedback, we hope to welcome you to The Grand again soon.
21 Jul. 2021 by Ruth Ruddock - Guest Relations Executive
Thank you, we appreciate your review and we hope to welcome you back to The Grand again soon.
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 15 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
MASU - This restaurant specializes in Japanese cuisine. Open select days.
Federal Deli - Onsite diner. Open select days.
Depot - Onsite restaurant. Open select days.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®