A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the spa tub and steam room. The restaurant, Gusto at The Grand, serves Italian cuisine and is open for breakfast, lunch, and dinner. Enjoy the indoor swimming pool, gym, and sauna. A 24-hour business center, a meeting room, and limo/town car service are among the business amenities offered. Plus you'll find a casino, free WiFi in public areas, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
Places within a 15-minute walk of this 5-star Auckland Central Business District hotel include University of Auckland and Princes Wharf.
16 Mar. 2023 by Ruth Ruddock - Guest Relations Executive
Thank you Megan for your 5/5 review. We hope to welcome you back to The Grand in the future for an enjoyable stay.
15 Feb. 2023 by Ruth Ruddock - Guest Relations Executive
Thank you for your review Caroline - we appreciate your feedback & hope to welcome you back to The Grand again soon.
11 Feb. 2023 by Ruth Ruddock - Guest Relations Executive
Ben, we are sorry to hear of the issues you experienced during your stay with us - we have arranged for the TV and minibar in your room to be checked. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
1 Feb. 2023 by Ruth Ruddock - Guest Relations Executive
Thank you Noel & Karen for taking the time to review your stay with us. We appreciate your feedback and we hope to have you back with us again soon.
25 Jan. 2023 by Ruth Ruddock - Guest Relations Executive
Thank you Claudio for your lovely feedback, we hope to welcome you back to The Grand again soon!
25 Jan. 2023 by Ruth Ruddock - Guest Relations Executive
Thank you Adriana for your wonderful review - I especially look forward to sharing your feedback with our team. WE hope to welcome you back to The Grand again soon!
30 Nov. 2022 by Ruth Ruddock - Guest Relations Executive
Thank you Anton for your review, we hope to welcome you back to The Grand in the future.
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 15 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
MASU - This restaurant specializes in Japanese cuisine. Open select days.
Federal Deli - Onsite diner. Open select days.
Depot - Onsite restaurant. Open select days.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®