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3.8 out of 5

"beautiful room, but it had a strong damp smell. made me want to spew. i had to buy a scented candle to mask the smell " More

By a verified traveller on Thu 23 Apr 2020

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Studio Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Studio, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Quest on Eden puts you in the heart of Auckland, steps from Auckland High Court and within a 10-minute stroll of University of Auckland. Highlights at this hotel include in-room kitchens, free WiFi, and balconies.

LCD TVs, coffee/tea makers, and hair dryers are featured in all 30 rooms. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff, and luggage storage. Each morning continental breakfast is served between 6:00 AM and 9:30 AM. There's also self parking, along with the convenience of airport drop-off service.

Places within a 15-minute walk of this 4-star Auckland Central Business District hotel include Spark Arena and Britomart Transport Centre.

Quest on Eden ratings based on 61 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest on Eden

Everyone (42) Couples (6) Family (7)
4 out of 5
beautiful room, but it had a strong damp smell. made me want to spew. i had to buy a scented candle to mask the smell

Posted by on 23 Apr. 2020

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5 out of 5
Great location. Permanent residents in the building I think. Very strong curry cooking smells coming from a room right by the lift

Posted by on 13 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Nick Simmons

Thanks for the Review - we are very pleased you enjoyed your stay with us. As an apartment Hotel, our guests often make full use of the facilities on offer, which is fantastic. We trust that anyone staying with us for more than a night or two enjoys a home cooked meal, since the supermarket is very close, and the kitchen is well equipped for cooking.

4 out of 5
Reception very helpful. Well located to all we wanted to access using Uber or walking

Posted by on 17 Feb. 2020

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Comment from Hotel Management

8 Mar. 2020 by Agustina

Thank you so much for your feedback!

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Juan-reception

Thank you so much for your Feedback

5 out of 5

Posted by on 8 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Juan-Reception

Thanks for your Feedback!

4 out of 5
Location and room were very nice. Parking was tight and getting in and out of garage not pleasant at all. T V did not have subtitles working, very hard for myself who is deaf.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

22 Jan. 2020 by Agustina

Thank you for staying with us. We really appreciate your feedback, we will make sure all our TVs have subtitles.

5 out of 5
Excellent location, and great value. Reception staff were superb and communication about after hours check in was excellent.

Posted by on 22 Nov. 2019

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Comment from Hotel Management

22 Jan. 2020 by Agustina

Thank you so much for your feedback!

4 out of 5
Great there was a full sized fridge and the apartment was a good size. The tv had a large cut on the screen and the curtains had some holes which was disappointing.

Posted by on 12 Oct. 2019

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Comment from Hotel Management

4 Nov. 2019 by Nick Simmons

Thanks for the review - in looking at the feedback I can determine which room you are in and glad to report that these curtains will be replaced as part of our refurbishment plan. Thank you for staying with us.

5 out of 5
It was awesome .came for a concert it was close to everything and staff was supper friendly. Will definitely recommend this place and will use it in the future x

Posted by on 24 Sep. 2019

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Comment from Hotel Management

9 Oct. 2019 by Nick Simmons

We are so glad you had a great time and could make good use of our facilities. See you for the next concert!

4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Nick Simmons

Thank you for your feedback after staying with us

Property Features

As a guest of Quest on Eden, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Quest on Eden also features dry cleaning/laundry services, complimentary use of a nearby fitness facility, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 4-star Auckland hotel is smoke free.

  • 30 guestrooms or units
  • 9 levels
  • Built in 1998
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (27.8 km / 17.3 mi)
  • Train station: Auckland Britomart Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Quest on Eden offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • LCD television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property offers self-service check-in for guests arriving outside of normal check-in hours.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this property in advance to request the available zipped double beds to be split into 2 single beds, surcharges apply.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 12 per person (approximately)
  • Airport shuttle fee: NZD 70 per vehicle
  • Self parking fee: NZD 25.00 per day
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Eden
  • Quest Eden Apartment
  • Quest Eden Apartment Auckland
  • Quest Eden Auckland
  • Quest On Eden Auckland, New Zealand
  • Quest On Eden Hotel Auckland Central
  • Quest on Eden Hotel
  • Quest on Eden Auckland
  • Quest on Eden Hotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Quest on Eden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Alcohol isn't served at Quest on Eden.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.