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4.4 out of 5

"The location was nice, but our room felt stuffy/the air seemed stale and there was mould in the showers tile grout " More

By a verified traveller on Fri 20 Mar 2020

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Hotel Description

A luxury stay in Bayswater awaits you at VR Takapuna. You'll be 3.3 km (2 mi) from Auckland Ferry Terminal and 3.6 km (2.2 mi) from Princes Wharf. Highlights at this Art Deco hotel include a restaurant, a marina, and in-room kitchens.

You can enjoy LCD TVs with cable channels, and all 32 soundproofed rooms feature washers/dryers, free WiFi, and balconies. Kitchens come equipped with refrigerators, microwaves, and stovetops, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and down comforters invite a good night's rest. MP3 docks, living rooms, and DVD players are also available.

The café, Bayswater, serves international cuisine. For a drink, you can stop by the hotel's own bar/lounge. 300 square feet (28 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free ferry terminal shuttle.

With a stay at this 4-star Bayswater hotel, you'll be 4.1 km (2.5 mi) from Takapuna Beach and 4.2 km (2.6 mi) from SkyCity Casino.

Executive Suite (Complimentary City Ferry)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Waterview Suite (Complimentary City Ferry)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms (Complimentary City Ferry)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premier Suite, 2 Bedrooms, Harbour View (Complimentary City Ferry)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

VR Takapuna ratings based on 324 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VR Takapuna

Everyone (157) Couples (106) Family (65)
3 out of 5
The location was nice, but our room felt stuffy/the air seemed stale and there was mould in the showers tile grout

Posted by on 20 Mar. 2020

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5 out of 5
Pleasant, convenient, safe area, beautiful part of Auckland, beautiful view. The room was in excellent condition; clean and spacious.

Posted by on 11 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by VR Takapuna Team

Dear Valued Guest Thank you for taking the time to place your feedback about our hotel. I am pleased to hear you had an enjoyable stay and we were able to make your stay comfortable. Your comments are very appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back again. Kind regards, VR Takapuna Team.

4 out of 5
Spacious, clean and convenient. Shower needs fixing, also cupboard doors need to be reattached to the fridge.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by VR Takapuna Team.

Dear Valued guest, Thank you for taking the time to review our hotel. We are delighted to see you enjoyed what we had to offer! I do apologize for the inconveniences you faced during your stay and have passed on your comments and suggestions to the relative department heads to be addressed. We would like to assure you that we take customer feedback very seriously as it is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Warm regards, VR Takapuna Team.

4 out of 5
The room was large and a good price for the area. The kitchen was clean, tidy and kept well. The bathroom was big but a bit run down. I was in a garden apartment and there were ants along the wall in the lounge and into the bedroom.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by VR Takapuna Team

Dear Guest, Thank you so much for spending your time to share your experience with us. We are so sorry for the inconvenience you experienced in your room. We have already started a maintenance check of all our rooms to avoid this happening in the future. We are glad you enjoyed our location and the room facilities and all in all, thank you for choosing us for you stay and to share your honest experience, we will surely try our best to work on the points that you have mentioned. Have a wonderful day and we are looking forward to seeing you again soon. Best regards, VR Takapuna Team

3 out of 5
The room is big, however the wifi is really poor.

Posted by on 29 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by VR Takapuna Team.

Dear Valued Guest, Thank you for taking the time to review our hotel. We are delighted to see you enjoyed what we had to offer! I do apologize for the inconveniences you faced during your stay and have passed on your comments and suggestions to the relative department heads to be addressed. We would like to assure you that we take customer feedback very seriously as it is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations. Thank You. Kind Regards,

2 out of 5
Booking stated King size bed we were given Queen size which was extremely soft and uncomfortable Apartment was old and needs redecorating carpets in the apartment are badly stained Restaurant menu was extremely poor and the advertised special we ordered was not available due to delivery problems

Posted by on 26 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by VR Takapuna Team

Dear Valued guest, Firstly, I would like to thank you for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property, like the bed, carpets and redecorating our rooms. I have addressed your concerns with the respective section handling this matter and will follow up personally to understand what we can do better as a property. It is disappointing to hear that our standards were not up to par and I would like to extend my sincere apologies. We would like to assure you that we take customer feedback very seriously as it is only your valuable comments and suggestions that help us in our continuous effort to make improvements. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations. Warm Regards,

4 out of 5
The apparent was very spacious inside with modern kitchen and bathroom. There is plenty of storage space everywhere, including a walk in robe. The views from room 310 were excellent looking over the harbour and city, although there is a big ugly tree blocking half of it. The apparent windows were very dirty and the balcony was covered in leaves and sap from the tree. Not nice to walk on in bare feet. It is a short walk to the boat harbour and ferry. There are no restaurants or shops nearby, but the restaurant at the resort had nice meals at very reasonable prices. The view from the restaurant was perfect. Overall it was a nice place to stay for the night.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by VR Takapuna Team

Dear Valued Guest Thank you for taking the time to place your feedback about our hotel. I am pleased to hear you had an enjoyable stay and we were able to make your stay Comfortable. Your comments are very appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back again. Kind regards, VR Takapuna Team.

5 out of 5
Had a late check in 11 pm I was stressed wondering how long would it take for some one to help me ...I shouldn't of worried with in minutes I was in my room all sorted.. great value accomadation .I will be back

Posted by on 9 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by VR Takapuna Team

Dear Valued Guest, Thank you for your much-appreciated feedback. We hope to welcome you back soon. Kind regards, VR Takapuna Team

4 out of 5
The nice views and beautiful location. The apartments were roomy & comfotable. Would only recomend staying if you have a vehicle - whilst close to the ferry, the weejend services were limited.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

1 Feb. 2020 by VR Takapuna Team

Dear Valued Guest, Thank for staying with us. We appreciate your feedback.

3 out of 5
Comfortable bed Plumbing was very loud and sink pipes kept us awake all night

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by VR Takapuna Team.

Dear Valued guest, Thank you for taking the time to review our hotel. We are delighted to see you enjoyed what we had to offer! I do apologize for the inconveniences you faced during your stay and have passed on your comments and suggestions to the relative department heads to be addressed. We would like to assure you that we take customer feedback very seriously as it is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Warm regards,

Property Features

VR Takapuna offers its guests a marina and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 300 square feet (28 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury VR Takapuna. Self parking is free. This Art Deco Bayswater hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking , Self parking (surcharge)

Transport

  • Property shuttles: Free ferry terminal shuttle
  • Parking: Free self parking; self parking available for a surcharge

Room Amenities

VR Takapuna offers 32 air-conditioned accommodations with MP3 docking stations and washers/dryers. Rooms open to balconies. Accommodations offer separate living rooms. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels and DVD players. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and laptop-compatible safes. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Bayswater - This beachfront café specializes in international cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 10 PM
  • Saturday - Sunday: 8 AM - 6 PM
Front desk staff will greet guests on arrival.

Guests arriving outside these times should use the speakerphone located on the right side of the main entrance. Press the button and provide your name and details to the operator, the main door will then open for you. Pick up your room key which is placed in an envelope with your room number and instructions on the reception desk. Please follow these instructions, if you have any issues please call the number provided on the reception counter (next to phone).

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 10 PM
  • Saturday - Sunday: 8 AM - 6 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per stay.

Pet Policy

  • Pets are welcome for a fee

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 25 per person (approximately)
  • A pet fee will be charged
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Oaks Takapuna
  • Auckland Takapuna
  • Auckland Takapuna Oaks
  • Auckland Takapuna Oaks Apartment
  • Auckland Takapuna Oaks Apartment Bayswater
  • Auckland Takapuna Oaks Bayswater
  • Oaks Takapuna
  • Takapuna Oaks
  • Takapuna Oaks Auckland
  • Auckland Takapuna Oaks Hotel Bayswater
  • VR Takapuna Apartment Bayswater
  • VR Takapuna Apartment
  • VR Takapuna Bayswater
  • VR Takapuna Hotel
  • VR Takapuna Bayswater
  • VR Takapuna Hotel Bayswater

You should know

  • VR Takapuna offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

This property does not have a Qualmark® rating. We have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.