You can enjoy plasma TVs with satellite channels, and all 82 rooms feature free local calls, free bottled water, and hair dryers. Refrigerators and room service make in-room dining convenient. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay. Change of towels is available on request.
The restaurant, Tropicana Bar and Cafe, serves Modern European cuisine and is open for breakfast and dinner. Bar is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.
Attractions within a 30-minute walk of this 3-star Newton hotel include Auckland Domain and Spark Arena.
21 Jul. 2021 by Rochelle
Dear Valued Guest, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards,
17 Jul. 2021 by Rochelle
Dear Valued Guest, We thank you for your great feedback. We are looking forward to welcome you back again! Kind regards, Rochelle Front Office Team
10 Jul. 2021 by Duty Manager
Thank you for staying with us.
31 May 2021 by Rochelle
Thank you for your feedback. We will be addressing your concerns.
20 May 2021 by Ethel
Dear Valued Guest, Thank you for your good review. We hope to see you again soon. Kind regards, Ethel G. Front Office Manager
13 May 2021 by Rochelle
Dear Valued Guesy, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards,
26 Apr. 2021 by Rochelle
Dear Valued Guest, Greetings from Ascotia Off Queen! We thank you for your great feedback, we are looking forward to welcome you back again. Kind regards, Rochelle Front Office Team
26 Apr. 2021 by Rochelle
Dear Valued Guest, Greetings from Ascotia Off Queen! We thank you for your feedback, we have raised your issues with the concern department for further action. We are hoping to welcome you back again. Kind regards, Front Office Team
8 Apr. 2021 by Rochelle
Dear Valued Guests, Greetings from Ascotia Off Queen! We thank you for your feedback! We hope to see you again soon! Kind regards, Front Office Team
12 Apr. 2021 by Rochelle
Dear Valued Guest, We thank you for your feedback, we are looking forward to welcome you again.
The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-friendly Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Ascotia off Queen offers 82 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.
Tropicana Bar and Cafe - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bar - This lobby lounge specializes in Modern European cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This Hotel property is rated 3 stars.
Official New Zealand Rating provided by Qualmark®