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Ascotia off Queen

3.0 star property
Hotel with a restaurant, steps from Queen Street Shopping District

Photo gallery for Ascotia off Queen

Executive Room
Superior Room
Front of property
Reception
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available
  • Laundry
The current price is AU$64
includes taxes & fees
15 July - 16 July

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland Ferry Terminal
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Heating
Fridge
Dining table
Plasma TV
Fan
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.8 out of 10
Good
(49 reviews)

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

7.4 out of 10
Good
(13 reviews)

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Heating
Fridge
Plasma TV
Separate bedroom
Fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

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Front of property

SkyCity Hotel

Auckland Central Business District
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,748 reviews
The price is AU$194
includes taxes & fees
3 Aug - 4 Aug
SkyCity Hotel

About the area

Auckland

Ascotia off Queen places you in the centre of Auckland, steps from Queen Street Shopping District and within a short 5-minute stroll of University of Auckland. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 3-property class Auckland Central Business District hotel, attractions include Sky Tower and SkyCity Casino.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 20 min walk - 1.7 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 20 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪The Whitelady K Road - ‬3 min walk

About this property

Ascotia off Queen

Hotel with a restaurant, steps from Queen Street Shopping District
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 9 levels
  • Built in 1996
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ascotia off Queen offers 82 accommodations with complimentary bottles of water and a hairdryer. 32-inch plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino

Similar properties

Reception

VR Auckland City

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
3.8 out of 5, Good, 3,440 reviews
The price is AU$97
includes taxes & fees
27 July - 28 July
VR Auckland City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cots (infant beds) are available for NZD 25 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 10 for children
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Frequently asked questions

What is the cancellation policy at Ascotia off Queen?

Ascotia off Queen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascotia off Queen?

As of 3 July 2025, prices found for a 1-night stay for 2 adults at Ascotia off Queen on 15 July 2025 start from AU$64.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ascotia off Queen?

Yep, Ascotia off Queen has a secured self car park for NZD 35 per night. Onsite parking is limited.

Are there any beaches close to Ascotia off Queen?

The closest beach to Ascotia off Queen is Takapuna Beach (7.7 km).

What makes Ascotia off Queen a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ascotia off Queen.

Does Ascotia off Queen serve breakfast?

Yep, continental breakfast is served daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Ascotia off Queen?

No, Ascotia off Queen does not offer an airport shuttle service.

Is there a bar or restaurant at Ascotia off Queen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ascotia off Queen?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Ascotia off Queen?

No, only service animals are allowed.

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 1005 reviews
Rating 8 - Good. 382 out of 1005 reviews
Rating 6 - Okay. 178 out of 1005 reviews
Rating 4 - Poor. 110 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

6/10 Okay

Jordan

Stayed 1 night in Apr 2025

6/10 Okay

Todd

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet could only be flushed about every 15-20 minutes at sometimes longer wait times apparently due to the low pressure to the property. Air Conditioning does now work, TV didn’t work. When I complained to reception I was pretty much told the place is falling down and it’s very unlikely the TV or aircon would ever be fixed as there’s too many things wrong with the property to ever get around to those tasks. We have stayed before and will likely stay again however work would be done to expedite some of the issues and having worked in a hotel before it’s not difficult to keep up maintenance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value & Great Staff

Well situated for the top end of town. Good size and very clean rooms. Staff were great, nothing was too hard for them, they just kept smiling. We will definitely be back and highly recommend. 😀
Stayed 1 night in Mar 2025

6/10 Okay

lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2025

4/10 Poor

Shannelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was quite tired but relative to price. Light bulbs exposed as light fitting missing behind the bed. Rubbbish on floor next to the bed. 4 bottles of body wash on wall in bathroom but all empty. Sink could not be filled. Only 1 coffee cup although room was booked for 2 guests. Front desk was not interested in feedback.
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though was a short stay, I really enjoyed it! Cozy, quiet and relaxing. I would def be back :)
Stayed 2 nights in Mar 2025

6/10 Okay

Dwayne

Business traveller
Clean and comfortable.
Stayed 4 nights in Mar 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

The photos of the “Superior room with city view” was in fact a a room facing a car park. The rooms do not have access to air conditioning as they have removed the controls. The room was not well cleaned.. as the carpet was dirty and glasses and cups not cleaned.
Stayed 3 nights in Mar 2025

4/10 Poor

Lynette

Disliked: Room comfort

BEWARE!

Checkin was terrible! Despite having prepaid 2 nights and had stayed there on 2 previous occasions I was asked for photo ID. AS I wasnt driving and naturally didnt have my passport as I am a Kiwi travelling in NZ That wasnt possible. Despite arguing my case they were not going to allow me to stay. I have NEVER been asked this in the past at any NZ accomodation and certainly never been refused a stay. After much searching I luckily found a photo on my phone from 2 years ago of my passport which they finally accepted as ID. Interestingly 2 days later I was staying at an hotel in Wellington for a night and was NOT required to produce photo ID This is unacceptable and I will NEVER stay at Ascotia again
Stayed 2 nights in Mar 2025

8/10 Good

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing staff member who checked us in - parking was awfully tight to get in and out of and limited Would have been nice to have teabags for morning cuppa - green tea is an odd acquired choice - was a nice quiet hotel - lovely place to stay though
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Stayed 3 nights in Feb 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but clean
Stayed 1 night in Mar 2025

4/10 Poor

Amrit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Stayed 5 nights in Feb 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 3 nights in Feb 2025

6/10 Okay

mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy, door had gaps could here everything
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

TODD, Edina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never would I have expected a hotel to not have air conditioning! Although there was an A/C wall unit, it did not work. We had to open the windows and use a fan to try to survive the warm night. It was still uncomfortably hot, and with the open windows we heard loud street noise all night. It was awful! We heard some other guests complain that they did not even have a fan. Separately, we did not have soap or shampoo in our shower. I brought this to the attention of the front desk three times over eight hours until I finally asked them to hand the soap to me so I could put it in the room. Even though we had made a non-refundable payment covering two nights, we left after one night and moved to another hotel. Although the nightly rate for this hotel is lower than other hotels nearby, it was not worth it to us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice , quiet, convene
Stayed 2 nights in Feb 2025

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at reasonable price

Great hotel in a quiet area. Room was a good size and was very clean. Staff was very nice. And its only 10-15 minutes walk from restaurants and bars
Stayed 3 nights in Feb 2025

10/10 Excellent

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay

great place to stay. nice and quiet with good service
Stayed 1 night in Feb 2025

4/10 Poor

Bradley

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Faaolataga

Disliked: Cleanliness, staff & service, property conditions & facilities
- Electricity not working - Missed towels (didn’t get both towels) - Not updated website (buffet breakfast not available) - Dirty bed sheets (blood stains) - No air conditioning - Handwash and shampoo smelt like detergent - Very run down and not aesthetically pleasing - No room for suitcases - Unsafe PowerPoints for electrical appliances kettle (room808) - The little fan provided was filled with dust The bathroom was the nicest part of the room. Thank you
Stayed 5 nights in Feb 2025