Ascotia off Queen Deals & Reviews (Auckland, NZL)

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Auckland • 1 room

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Ascotia off Queen, Auckland, current page

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3.2 out of 5

See all 283 Wotif Reviews

"Convenient location, scrupulously clean rooms, friendly staff, but not a place for gourmet diners. " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

Ascotia off Queen puts you in the heart of Auckland, steps from Queen Street Shopping District and within a 10-minute stroll of Aotea Centre. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

You can enjoy plasma TVs with cable channels, and all 82 rooms feature free WiFi, iPod docks, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Safes, hair dryers, and phones are also available.

The café, Tropicana Bar and Cafe, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. Added amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 3-star Newton hotel, attractions include Sky Tower and SKYCITY Auckland Convention Centre.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ascotia off Queen ratings based on 283 Verified Reviews

Review Summary

3.2 out of 5 3.0 out of 5.0

Room cleanliness 3.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.0 out of 5.0

Hotel condition 3.0 out of 5.0

Guest reviews for Ascotia off Queen

2 out of 5

It was clean. Far too small, hot and noisy. Nothing at all like the image on the website.

Posted by a verified traveller on 17 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Duty Manager

Thank you for staying with us. We appreciate your feedback and it is good to know that you were able to enjoy our clean room. We have an A/C in every room which you can set your own temperature if you want it cooler in your room. You may have booked a standard room and we do have several room types. For your next stay, may we suggest to contact us and request a bigger room and we will do all we can to accommodate your request for you to have a more comfortable stay with us.

4 out of 5

Convenient location, scrupulously clean rooms, friendly staff, but not a place for gourmet diners.

Posted by a verified traveller on 11 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Duty manager

Thank you for staying with us. It is great to know you were able to enjoy our convenient location, clean rooms and that our friendly staff was able to make your stay better. We look forward to have you stay with us again in the near future.

5 out of 5

Friendly staff, super handy for walking around the city and to restaurants and bars.

Posted by a verified traveller on 5 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Duty Manager

Dear Valued Guest, Thank you for your positive feedback. It is great to know that you were able to enjoy our handy location and that our friendly staff was able to make your stay better. We look forward to your future stay with us.

4 out of 5

Posted by a verified traveller on 13 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Duty manager

Thank you for staying with us.

4 out of 5

The property suited our needs for a one night stay. Clean and good location. Room was a bit small if staying for a longer period and air con wouldn’t stay on. Property is getting a little tired looking.

Posted by a verified traveller on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Duty manager

Dear Valued Guest, Thank you for staying with us and we appreciate your feedback. We do have several room types and for your next stay, kindly call us and request for a bigger room and we will do all we can to accommodate your request. Your A/C may have been set on auto and we have reception open 24 hours so we have someone to assist you any time. We hope you choose us again for your next stay.

4 out of 5

Right in town, friendly staff, carparking available. Good breakfast.

Posted by a verified traveller on 7 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Duty manager

Dear Valued Guest, Thank you for your positive feedback. We are happy to know that you were able to enjoy our convenient location, parking availability, good breakfast and that our friendly & efficient staff was able to make your stay better. We look forward to have you stay with us again in the near future.

4 out of 5

The rooms are small bit it is very cost effective for downtown auckland. A kitchenette or somewhere to sit other than thrones would be nice. But if you want somewhere in town for a night or two perfect. The new gym is fantastic one of the best gyms I’ve ever seen in a hotel including the big chains.

Posted by a verified traveller on 7 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Duty Manager

Thank you for your positive feedback. It is great to know that you were able to enjoy our convenient location and was able to make us of the gym. We look forward to have you stay with us again in the near future.

3 out of 5

Very friendly staff but the rooms were very small & basic

Posted by a verified traveller on 20 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Duty Manager

Thank you for staying with us. We apologize that you were unhappy with the room size. We do have several room types and you may have booked a standard room. For your next stay, please contact us and request for a bigger room and we will do all we can to accommodate your request. It is great to know that our friendly & efficient staff was able to make your stay better.

4 out of 5

Clean and central. Sadly there was no parking onsite for my car.

Posted by a verified traveller on 12 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Duty manager

Dear Valued Guest, Thank you for your feedback. It is good to know that you were able to enjoy our clean rooms and convenient location. Our parking is limited so it is best to book in advance. We hope you choose us again for your next stay in Auckland.

4 out of 5

Posted by a verified traveller on 11 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Duty manager

Thank you for staying with us.

About the Ascotia off Queen

Location 3 Scotia Place, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ascotia off Queen. For a fee, parking is available. This 3-star Auckland hotel is smoke free.

1 building
82 guestrooms or units
8 levels
Dining venue
Bar or lounge
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers for purchase
Elevator
No smoking on site

Family Friendly Amenities

Free WiFi
Laundry facilities
Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

Airport: Auckland Intl. Airport (AKL) (27.1 km / 16.9 mi)
Train station: Auckland Mt Eden Station (1.6 km / 1 mi)
Parking: Self parking available for a surcharge

Room Amenities

Ascotia off Queen offers 82 air-conditioned accommodations with iPod docking stations and safes. Plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Separate bedroom
IPod dock
In-room dining (limited hours)
Plasma television
Cable channels
Premium channels
Refrigerator
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Desk
Air conditioning
Ensuite bathroom
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Tropicana Bar and Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at 2:00 AM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.

Pet Policy

No pets allowed

Policies

This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Debit cards not accepted
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cots (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

Deposit: NZD 250.00 per stay
Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: NZD 18.00 per person (approximately)
Self parking fee: NZD 25 per night
Late check-out fee: NZD 65 (subject to availability)
Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Ascotia off Queen