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4.0 out of 5

"Good average property, great central location " More

By a verified traveller on Sun 27 Jun 2021

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Hotel Description

Quest on Hobson places you in the center of Auckland,connected to the convention center and within a short 5-minute stroll of popular places like Sky Tower and SkyCity Casino. Highlights at this hotel include in-room kitchens, free WiFi, and LCD TVs.

All 44 soundproofed rooms feature coffee/tea makers, safes, and hair dryers. Kitchens and room service make dining in an option. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, phones and irons/ironing boards are available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and childcare. Other amenities include laundry facilities, a grocery/convenience store, and dry cleaning/laundry services. Each morning continental breakfast is available. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Auckland Central Business District hotel include Aotea Centre and Queen Street Shopping District.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$114* Per night/room 8 Aug. - 9 Aug.

2 Bedroom Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Interconnecting Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest on Hobson ratings based on 414 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest on Hobson

Everyone (248) Couples (112) Business (1) Students (1) Family (50)
4 out of 5
Good average property, great central location

Posted by on 27 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by Quest on Hobson Team

Dear guest, Thank you for taking the time to write us a review. We are pleased to know that you enjoyed your stay at our hotel, and we look forward to welcoming you back again in the near future. Kind Regards,

2 out of 5
Shower didn’t drain. Despite telling them this at the start of the stay it wasn’t fixed.

Posted by on 13 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Quest on Hobson

Dear guest, Thank you for your feedback. We addressed the issue on plumbing to our maintenance team on the very same day but they couldn't make it to fix as it was weekend. We hope you will see this as an isolated event and continue to use our facility. We sincerely apologies for inconveniences. Kind Regards

4 out of 5
Great service from the hotel staff. Very friendly. Only issue was my key card was repeatedly not working and required replacement.

Posted by on 11 Mar. 2021

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Comment from Hotel Management

12 Mar. 2021 by Quest on Hobson

Dear Guest, We appreciate your feedback and we hope to see you again at our hotel. Kind regards, Front Office team

4 out of 5
Loved the location of this apartment! Walking distance or a short drive to everything we did. Great views. Very busy area of the city which was sometimes noisy at night time. Apartment a great size - very roomy with everything we needed.

Posted by , from Hawkes Bay, NZ on 9 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Quest on Hobson

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and we hope to see you again soon. Kind Regards

4 out of 5
Thanks! Nice hotel for the price you pay. I would definitely come back here to stay.

Posted by on 9 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Quest on Hobson

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and we hope to see you again soon. Kind Regards

3 out of 5
Liked the views and the spaciousness of the apartment.

Posted by on 25 Dec. 2020

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Comment from Hotel Management

26 Dec. 2020 by Front Office Team

Dear Guest, We appreciate your feedback and we hope to see you again at our hotel. Kind regards

4 out of 5
Centrally located, sound proof room - couldn't hear anything outside. Bed and shower were okay. Excellent customer service from the lady on the front desk. Would stay here again

Posted by on 13 Dec. 2020

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Comment from Hotel Management

14 Dec. 2020 by Quest on Hobson

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and we hope to see you again soon. Kind Regards

4 out of 5

Posted by on 4 Dec. 2020

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Comment from Hotel Management

4 Dec. 2020 by Quest on Hobson

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and we hope to see you again soon. Kind Regards

3 out of 5

Posted by on 28 Nov. 2020

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Comment from Hotel Management

29 Nov. 2020 by Quest on Hobson

Dear Guest, We appreciate your feedback and we hope to see you again at our hotel. Kind regards, Front Office team

4 out of 5
central location, with onstreet overnight parking.

Posted by on 29 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Hotel Management

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and we hope to see you again soon. Kind regards

Property Features

As a guest of Quest on Hobson, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Quest on Hobson also features dry cleaning/laundry services, a convenience store, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Built in 2012
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest on Hobson offers 44 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room kitchen
  • In-room dining
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8 AM - 8:00 PM
  • Sunday - Sunday: 9 AM - 5 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 8 AM - 8:00 PM
  • Sunday - Sunday: 9 AM - 5 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 13 for adults and NZD 13 for children (approximately)
  • Airport shuttle fee: NZD 55 per vehicle (one way)
  • Covered self parking fee: NZD 35.00 per day
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Hobson
  • Quest Hobson Apartment
  • Quest Hobson Apartment Auckland
  • Quest Hobson Auckland
  • Quest On Hobson Auckland, New Zealand
  • Quest Hobson Aparthotel Auckland
  • Quest Hobson Aparthotel
  • Quest On Hobson Auckland
  • Quest on Hobson Hotel
  • Quest on Hobson Auckland
  • Quest on Hobson Hotel Auckland

You should know

  • Quest on Hobson offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.