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4.5 out of 5

"Good room - bit cold at night - blankets thin " More

By a verified traveller on Mon 02 Aug 2021

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Hotel Description

Quest Carlaw Park places you in the center of Auckland, steps from ASB Tennis Centre and within a short 5-minute stroll of University of Auckland. Highlights at this hotel include 2 restaurants, 3 coffee shops/cafés, and in-room kitchens.

All 41 rooms feature LCD TVs with satellite channels, and you can enjoy washers/dryers, free WiFi, and dining areas. In-room dining is easy with kitchens that come equipped with refrigerators and microwaves. Additionally, sitting areas, coffee/tea makers, and safes are available.

The restaurant, Sushi Tomi (Japanese), is open for lunch and dinner. Enjoy access to 4 outdoor tennis courts along with a gym. Added amenities include free WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4-star Parnell hotel include Spark Arena and SkyCity Casino.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$141* Per night/room 19 Oct. - 20 Oct.

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Carlaw Park ratings based on 206 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Carlaw Park

Everyone (136) Couples (35) Business (2) Family (26) Other (1)
5 out of 5
Good room - bit cold at night - blankets thin

Posted by on 2 Aug. 2021

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5 out of 5
Wash machine and dryer!

Posted by on 27 Jul. 2021

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5 out of 5
Great Services, friendly

Posted by on 25 Jul. 2021

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3 out of 5
Have stayed here a few times now over the years but not very recently. Felt it was starting to look a bit tired.. The carpet by my bed was damp for some reason so the room smelt musty on return later in the night. We would still be back because the service is lovely and the proximity and prices are still really good.

Posted by on 18 Jul. 2021

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2 out of 5
..

Posted by on 18 Jul. 2021

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5 out of 5
Have stayed here before and find access, staff and comfirt level all suit me. My only negative is the awesome Italian Restaurant at the end of the block doesn't open Saturday night- had to resort to Uber dinner - not a Quest fault. Easy to walk back to after Spark arena show. Parking in the Quest allocated parks is limited.

Posted by on 27 Jun. 2021

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5 out of 5

Posted by on 2 May 2021

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4 out of 5
The person on reception-very professional Towels not replaced daily

Posted by on 27 Apr. 2021

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4 out of 5
Great location, onsite parking. Comfy bed and everything we needed. Only gripe was a very noisy refrigerator while trying to sleep

Posted by on 26 Apr. 2021

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5 out of 5
I really loved the friendly welcoming from front counter, she was super sweet and helpful. Thank you for the awesome stay!

Posted by on 24 Apr. 2021

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Property Features

Quest Carlaw Park offers its guests outdoor tennis courts and a fitness center. There are 2 restaurants and 3 coffee shops/cafés on site. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Quest Carlaw Park also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Auckland hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 coffee shops
  • Built in 2009
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 4
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Auckland Britomart Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Carlaw Park offers 41 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. LCD televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Sushi Tomi (Japanese) - This restaurant serves lunch and dinner.

Covo (Italian) - This restaurant serves breakfast, lunch, and dinner. Open select days.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 7 AM - 9 PM
  • Friday - Friday: 7 AM - 7 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Weekend reception hours are 8 AM-4 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

This property's front desk is open during the following times:

  • Monday - Thursday: 7 AM - 9 PM
  • Friday - Friday: 7 AM - 7 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per day.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts JCB International and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-out is available.

  • Parking height restrictions apply
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 40.00 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlaw Park
  • Carlaw Park Quest
  • Quest Carlaw
  • Quest Carlaw Park
  • Quest Carlaw Park Apartment
  • Quest Carlaw Park Apartment Auckland
  • Quest Carlaw Park Auckland
  • Quest Carlaw Park Auckland, New Zealand
  • Quest Carlaw Park Hotel
  • Quest Carlaw Park Auckland
  • Quest Carlaw Park Hotel Auckland

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.