4.3 out of 5

"I stayed in room 305 for three nights, due to the iron bed making lot of noise when you slept, looks like a hell !!! " More

By a verified traveller on Thu 03 May 2018

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Hotel Description

At YMCA Hostel you'll be within just a 10-minute stroll of popular attractions like Queen Street Shopping District and Auckland Town Hall. Highlights at this hostel include free in-room WiFi.

Portable fans and desks are featured in all 122 rooms. Bathrooms are shared.

This business-friendly hostel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include laundry facilities, tour/ticket assistance and luggage storage. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Newton hostel include Aotea Centre and The Civic.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$60* Per night/room 2 Sep. - 3 Sep.

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Shared Dormitory, Women only

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

4 Bed Mixed Dorm Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

6 Bed Dorm Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

YMCA Hostel ratings based on 55 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for YMCA Hostel

Everyone (50) Couples (1) Family (4)
4 out of 5
I stayed in room 305 for three nights, due to the iron bed making lot of noise when you slept, looks like a hell !!!

Posted by on 3 May 2018

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Comment from Hotel Management

17 May 2018 by Krishna - Reservations Manager

Dear Chin We appreciate your feedback. I will get the team to inspect the bed.

2 out of 5
Good location. Really clean Having to vacate parking by 7am a bit early

Posted by on 24 Mar. 2018

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Comment from Hotel Management

17 May 2018 by Krishna - Reservations Manager

Dear Guest, As our parking is leased out to offices, we cant offer parking for our guests past 7am. This has been clearly mentioned on the signs around the parking lot. I am sorry it caused inconvenience to you.

5 out of 5

Clean hostel, perfect for an overnighter

Pros: Great location. Friendly front desk and feels very safe for solo female guests.
Stay here once a week when working out of my Auckland office. Female only floor which is ideal when you're sharing a bathroom. Facilities are always immaculately clean and tidy - cleanest hostel I've ever stayed in. For the first time I was allocated a room on the Greys Ave side of the building (the back) which was 100% quieter than the Vincent Street (front) of the building due to the way noise travels up from the street and the busy intersection in front of the hostel. Will definitely request my room on that side from now on! If you come after 6pm you can get free onstreet parking overnight on Greys Ave, Pitt St or Vincent Ave (meters start again at 8am). Keep an eye out on the 7-9am clearway parking on Pitt St though or you could well wake up and your car is gone. Occasional sirens from Fire Station next door, but not really a big deal.

Posted by , from Northland on 15 Mar. 2018

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2 out of 5
Pros: Clean
Cons: - vacuuming started 6AM - noise from other guest and kitchen went on till midnight
The reception staff were great however maybe there is something wrong with the management? The staff started cleaning and vacuuming really loudly at around 6AM also the noise from the kitchen did not stop until midnight because they did not lock it. The time allowed for me to sleep was from 0000-0600. Next day, I was in the ladies showers room putting on make up when a man came in and told me he wants to clean the shower, I said "give me 5 mins". He then said, I could just stand there and do my thing while he cleans. Because I felt rushed, my make up palette fell on the sink and shattered. All the above experiences did not allow me to recommend this place unless you are very, very desperate because it felt like living in a boarding school. On the plus side it was decently clean.

Posted by on 6 Jan. 2018

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Comment from Hotel Management

15 Jan. 2018 by Krishna - Reservations Manager

Dear Guest, Thank you for bringing your concerns to my attention. I will have to investigate further on the matter as our staff start cleaning the corridors only after 10:30am. In regards to the kitchen we lock it by 10:30pm however, I will have to check with the staff on duty on why this was not done. I am sorry you did not enjoy your stay at the hostel and hope you enjoy the rest of your stay in NZ.

4 out of 5

Convenient and easy

Just needed a room for the night as had appointments in CBD. Easy to find, close to bus stops, close to CBD, close to restaurants, clean and convenient. Breakfast was appreciated and staff were helpful.

Posted by , from Queenstown, NZ on 7 Dec. 2017

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Comment from Hotel Management

13 Dec. 2017 by Krishna - Reservations Manager

Dear Elle, Thank you acknowledging the staff and cleanliness of the hostel. I am glad you enjoyed your stay and found the breakfast to be great. We look forward to see you soon.

3 out of 5

Comfortable but noisy

This place had everything I needed and up until 7pm I thought it was great. However, construction goes on ALL night, traffic is very loud and no air conditioning means the window stays pretty open.

Posted by , from NZ on 6 Dec. 2017

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Comment from Hotel Management

13 Dec. 2017 by Krishna - Reservations Manager

Dear Kathryn, Thank you for taking the time to leave us feedback. I am glad you found the hostel to be functional. It us unfortunate that you were disturbed by the construction work next door. They are not supposed to work after 6 pm however, it looks like they are doing something they are not meant to do. We will be taking this up with them. Thank you for informing us about the same. We look forward to see you at the hostel soon.

5 out of 5

Consistently high standard hostel accommodation

Pros: Impeccably clean, particularly like the women only floors with immaculate bathroom facilities.
Cons: There was quite a lot of night time construction noise last time. Maybe the current roof replacement job? If so, provide some complimentary ear plugs?
Location: Downhill walk to city. Easy access to bike path down to waterfront. Renkon on Pitt St is a fantastic cheap Japanese eatery only 200m up the road.
I stay here regularly when working in my city office. A perfect, clean and convenient 'bed for the night' for a professional woman working a long way from home. Receptionist is super friendly and makes an effort to welcome me back and ask about work.

Posted by , from Northland on 10 Sep. 2017

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Comment from Hotel Management

26 Oct. 2017 by Krishna - Reservations Manager

Dear guest, Thank you for taking the time to leave us feedback, I am glad you found our property to be spotlessly clean. Our housekeeping team does a fantastic job to ensure high cleanliness levels. Thank you for bringing it to our attention about the night work that was carried out on the neighbouring building. The work was not meant to be carried out during the night. We have contacted the construction company to ensure that this does not happen in the future. Warm Regards,

2 out of 5

Disappointed stay in Auckland

Pros: Close to the city center
Cons: bigger kitchen facilities, a proper dining room ( not 2 tables in a small, uncomfortable room), toilet/shower facilities should be on each floor
small room with refrigerator, that means you have to carry ALL your food into the kitchen, when you want to cook 2 very small kitchen facilities for the whole building (1 sink, two stoves ) with 3 people in the kitchen it is hard to turn around only one little dining room, very uncomfortable, 2 small tables, you either have to carry your cooked meal along the hall to get to the "dining room", or up to the next floor - or just sit in your bedroom all on your own and eat :-( Too many notes what is not allowed at the hostel or how to behave very expensive considering the bad comfort and poor facilities I've stayed at many hostels, but never had such bad experiences

Posted by , from Germany on 4 Mar. 2016

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Comment from Hotel Management

12 May 2016 by Jay

Dear Guest Thank you for your feedback. We're sorry to hear that you found the room too small our facilities inconvenient. Our reason for having the fridge in the room was to guarantee the safety of your items and having easy access for drinks and food you can eat in your room. Also the number of notes are kept to the minimum and for the comfort of all the residents are coming from different backgrounds and nationalities that aren't aware of the norms in NZ. I'm sorry these actions have caused you discomfort. Thank you very much. Kind Regards Jay Jon Centre Manager

5 out of 5

vGood Value.

Pros: Very friendly and helpful staff. Foyer full of actions: Billiard table, Ping-pong, Min Football, TV .
Cons: Leaking fridge.
Location: Excellent location, middle of town, easy meals and transport.
Very Good Price, clean room, and shared facilities. Quiet.

Posted by on 26 Sep. 2015

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Comment from Hotel Management

1 Oct. 2015 by Jay Jon

Dear Guest Thank you very much for your fantastic feedback. I am glad to hear tat you found our staff friendly and our location great. We apologise for the leaky fridge. I will investigate this and sort this out. Thank you Kind Regards Jay Jon Front Office Manager

5 out of 5

Great hostel

Very clean, well appointed, warm bed, good facilities, highly recommended.

Posted by on 19 Aug. 2015

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Comment from Hotel Management

21 Aug. 2015 by Jay Jon

Dear Guest Thank you very much for your awesome feedback. We are always trying to maintain a high level of service and cleanliness to keep our customer happy and coming back for more. We hope that you will stay with us again in the future. Thank you Kind Regards Jay Jon Front Office Manager

Property Features

YMCA Hostel offers its guests a fitness centre, tour or ticket assistance, and laundry facilities. WiFi is free in public spaces. The eco-friendly YMCA Hostel also features a television in common area and a lift. Parking is available for a fee. This 4-star Auckland hostel is smoke free.

  • 122 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (26.2 km / 16.3 mi)
  • Train station: Auckland Mt Eden Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

YMCA Hostel offers 122 forms of accommodation with portable fans. This Auckland hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Bathrooms are shared
  • Communal kitchen
  • Fridge
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Desk
  • Heating
  • Portable fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hostel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 18

Special check-in instructions:

All guests must show a valid passport or photo ID at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 5 and NZD 10 for adults, and NZD 5 and NZD 10 for children (approximately)
  • Late check-out fee: NZD 25 (subject to availability)
  • Rollaway bed fee: NZD 20 per day
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hostel YMCA
  • YMCA Auckland
  • YMCA Hostel
  • YMCA Hostel Auckland
  • YMCA Hostel Auckland, New Zealand
  • Ymca Hotel Auckland Central
  • YMCA Hostel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served or allowed at YMCA Hostel.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Backpacker property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.