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VR Queen Street - Hotel & Suites

Property class: 4

Photo gallery for VR Queen Street - Hotel & Suites

Front of property
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Fridge, microwave, electric kettle, toaster
Fridge, microwave, electric kettle, toaster
Standard King Room | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
401 Queen Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Suite

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Two Bedroom Suite

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

8.4 out of 10
Very good
(46 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite

One-Bedroom Suite

8.2 out of 10
Very good
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Premier King Room

Premier King Room

Premier King Room

9.8 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier King Room

  • Sleeps 2

View all photos for Compact Single Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Compact Single Room

  • Sleeps 1

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About the area

Auckland

VR Queen Street - Hotel & Suites places you in the centre of Auckland, within just a 15-minute stroll of popular places like SkyCity Casino and Sky Tower. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Latitude 36, serves Modern European cuisine and is open for breakfast and dinner. Bar Latitude 36 is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Auckland Central Business District hotel include Auckland Ferry Terminal and Princes Wharf.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Town Hall - 5 min walk - 0.5 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Eight Restaurant at Cordis, Auckland - ‬5 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Joong Wha Ru - ‬2 min walk

About this property

VR Queen Street - Hotel & Suites

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 9 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

What is the cancellation policy at VR Queen Street - Hotel & Suites?

VR Queen Street - Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at VR Queen Street - Hotel & Suites?

As of 15 Apr 2026, prices found for a 1-night stay for 2 adults at VR Queen Street - Hotel & Suites on 27 Apr 2026 start from AU$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at VR Queen Street - Hotel & Suites?

Yep, VR Queen Street - Hotel & Suites has a secured covered self car park with in/out privileges for NZD 40 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to VR Queen Street - Hotel & Suites?

The closest beach to VR Queen Street - Hotel & Suites is Takapuna Beach (7.7 km).

What makes VR Queen Street - Hotel & Suites a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at VR Queen Street - Hotel & Suites.

Does VR Queen Street - Hotel & Suites serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at VR Queen Street - Hotel & Suites?

No, VR Queen Street - Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at VR Queen Street - Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at VR Queen Street - Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at VR Queen Street - Hotel & Suites?

No, only service animals are allowed.

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and well presented. Convenient for what we were looking for in Auckland. Would stay again
Stayed 1 night in Jan 2026

4/10 Poor

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pokey little bathroom and the air conditioning was not working so they put us a stain fan in there but did not tell us that the Aircon wasn’t working
Stayed 1 night in Jan 2026

10/10 Excellent

trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
did not have the breakfast but it did "smell" great as we passed restaurant. very easy for bus transport would stay there again
Stayed 2 nights in Jan 2026

6/10 Okay

saavy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Average not good as per the price
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 3 nights in Jan 2026

4/10 Poor

Gurjinder

Stayed 1 night in Dec 2025

8/10 Good

Jacy

Stayed 4 nights in Dec 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great space.
Stayed 8 nights in Dec 2025

8/10 Good

Norie

Stayed 3 nights in Dec 2025

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, amenities
Room was clean. The king bed was 2 twins put together.
Stayed 3 nights in Dec 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park a bit tight but appreciated
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Dec 2025

8/10 Good

Leighton

Liked: Cleanliness, staff & service
Was a great stay. Accomadated my changes without a fuss. Nice double bed.
Stayed 2 nights in Dec 2025

8/10 Good

Ash

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Carly

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, quiet and had modern décor. Staff were friendly. Check in was quick. Would definitely stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Ashna

Travelled with family and small children
Room was spacious but figured out that our room was special needs room which we didn’t request for. Disappointed about the parking as we were not told that we have to pay and pre- book the car park. Receptionist was kind enough to get us a parking spot but we had to pay around $40 per day.
Stayed 3 nights in Dec 2025

8/10 Good

rajan

Stayed 2 nights in Dec 2025

10/10 Excellent

Arti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central to everything , clean and tidy .Great customer service
Stayed 5 nights in Nov 2025

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine, though not what I thought I was getting when I booked. The interaction I had with staff was helpful. Considering the options around parking at $35 per night is over the top, they could be looking after their guests a bit better. On the whole it met my needs though I may look at other options next time.
Stayed 5 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean with good facilities. Location was a short walk to the pier and other city centre highlights
Stayed 2 nights in Nov 2025

4/10 Poor

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities
Staff, room and amenities, convenience to dining options
Stayed 2 nights in Nov 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Rooms are very clean, staff helpful and it was a great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff courteous and helpful. Room was nice,clean and tidy.
Stayed 2 nights in Nov 2025

4/10 Poor

Callum

Travelled with partner
Liked: Amenities
Disliked: Staff & service
We arrived around 9pm to check in and were asked for a credit card and photo ID. Without warning, the receptionist scanned and photocopied both my passport and credit card, which immediately raised alarm bells. When I questioned it, she said she’d delete the scanned email, but I found the whole thing very concerning and unprofessional — there’s no reason to copy full card details instead of using a secure chip-and-pin system. The air conditioning in our room was also broken. Despite calling reception three times during the night, we were told it was controlled remotely and they’d try to fix it, but it never worked. The next day, with the room temperature sitting above 26°C, we called again and were finally moved to a new room where the AC worked properly. The area around Queen Street felt a bit rough at night, with quite a few homeless people about, though that’s not the hotel’s fault. We did appreciate being offered a free late check-out until 11am, but overall, this wasn’t a pleasant stay. I wish we’d read other reviews beforehand — seems we weren’t the only ones to face AC issues and other unusual problems here.
Stayed 4 nights in Oct 2025