Seagulls Resort Deals & Reviews (Townsville, AUS)

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Townsville •1 Room

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Townsville • 1 Room

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Australia
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Townsville Hotels
Seagulls Resort, Townsville, current page

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4.1 out of 5

Very good!

See all 550 Wotif Reviews

"Good access to the Strand, Good Location Staff are helpful and courteous at all times Rooms are Clean and well maintained " More

By a verified traveller on Mon 18 Jan 2021

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Hotel Description

At Seagulls Resort you'll be within just a 10-minute stroll of Pallarenda and Jezzine Barracks. Highlights at this hotel include an outdoor swimming pool, free self parking, and a poolside bar.

LCD TVs, coffee/tea makers, and ceiling fans are featured in all 69 rooms. Room service, safes, and hair dryers are also available. Weekly housekeeping is available.

At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of limited parking.

With a stay at this 3-star Belgian Gardens hotel, you'll be 3.7 km (2.3 mi) from Magnetic Island Ferry Terminal.

Garden View Room (No House Keeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room (Non serviced)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (Non serviced)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Garden View Room (Non serviced)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment (Non serviced)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Executive Spa Suite (Non serviced)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Seagulls Resort ratings based on 550 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Seagulls Resort

4 out of 5

Good access to the Strand, Good Location Staff are helpful and courteous at all times Rooms are Clean and well maintained

Posted by Peter, from Hobart on 18 Jan. 2021

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1 out of 5

Found out off a local that was in the next room she had been there because of the floods. Whole place has heaps of locals. Place is run down. Overgrown shrubs trees, pool needed a good clean. Carpets in room were damp & room smelt musty. Local next door playing music & singing at top of voice at 2.30am. Asked her politely to turn it down said yep no worries. Again at 4am music & singing. Power at tv and to some other rooms went off at 8pm at night. Could not find an overnight manager number to sort any of these issues out. Also entertainment area closed in the middle of school holidays. 2 star rating is too high for this place. Maybe a 1 star (tops).

Posted by a verified traveller on 2 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by Seagulls

Thank you for your anonymous review. You are right we do have a few Townsville residents who have been dislodged for various reasons over the last 12 months and can i say it has been great to have them with us as we have been able to provide them with accommodation and they have helped to keep us afloat during a very trying time. I apologize that you were woken by music in the middle of the night - each room has a compendium page with the after hours number on it. Not sure what you mean by entertainment area being closed in the middle of school holidays as with the exception of public holidays our bar area has been open every night. Thank you for taking the time to review us and i wish you well in your future travels.

1 out of 5

The place was terrible. DO NOT STAY HERE. When we arrived there was a car with smashed out windows in the car park. Less then desirable people walking around. The outside had rubbish laying around everywhere. We got back in our car and went looking for somewhere else to stay. We lost our money for our two night stay but my families safety comes first. Definitely would NOT recommend to anyone.

Posted by Traveler, from NSW on 29 Dec. 2020

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Comment from Hotel Management

5 Jan. 2021 by Seagulls

Thank you for taking the time to review Seagulls Resort despite not staying with us. We did have a guest staying with us who unfortunately had their car broken into after leaving it at a local hotel overnight after their Christmas party. Its a shame you make judgement on peoples appearances rather than their character. I hope your alternate accommodation had, in your opinion, more desirable people staying there and you were not so judgemental. Wishing you well with your future travels

3 out of 5

Posted by a verified traveller on 30 Nov. 2020

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5 out of 5

Posted by a verified traveller on 24 Nov. 2020

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1 out of 5

Didn’t like anything Atmosphere and didn’t feel clean

Posted by a verified traveller on 21 Nov. 2020

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4 out of 5

The property is older but the rooms have been done up a little. The carpet needs to be changed as there was a slight smell in the room. The beds were comfy and it's all we needed for a night. Reception staff were friendly.

Posted by Antoinette, from Mackay on 25 Sep. 2020

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Comment from Hotel Management

26 Sep. 2020 by sally

Thankyou for your comments. they are appreciated. Yes we are a little bit older. Hard to make upgrades in the economic climate. Our carpets are cleaned every 6 months. can you let me know which room. Sally

4 out of 5

Posted by a verified traveller on 7 Sep. 2020

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Comment from Hotel Management

26 Sep. 2020 by sally

Thankyou for your rating.

2 out of 5

Tired and very run down- rooms cleaning non existent, gardens / pool not maintained

Posted by Peter, from Townsville on 31 Aug. 2020

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2 out of 5

The beds were horrible and had the worst night sleep , if you could call it sleep. Wouldnt go back there. The front counter service was very good. Swimming area was really nice. Its a pitty the beds let it down.

Posted by Natasha, from Brisbane on 6 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by Seagulls Resort

Hi Natasha, Thank you for taking the time to review Seagulls Resort. I do apologize that you found our beds uncomfortable, i would be interested to know what room you were in so that i could personally check the bed. I am pleased to read that you were happy with the reception service and the pool areas. We wish you well in your future travels.

About the Seagulls Resort

Location 74 The Esplanade, Belgian Gardens, QLD 4810

Property Features

Seagulls Resort offers its guests an outdoor pool, an outdoor tennis court, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Tour/ticket assistance, barbecue grills, and a garden are also featured at Seagulls Resort. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Townsville hotel.

69 guestrooms or units
2 levels
3 buildings
Bar by the pool
Bar or lounge
Towels for the beach
Poolside lounge chairs
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Wedding services available
Garden
BBQ grill(s)
Smoking in designated areas

Family Friendly Amenities

Family property
Outdoor pool
Children's pool
Free WiFi
Outdoor tennis court
Laundry facilities
Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

Airport: Townsville, QLD (TSV) (3.9 km / 2.5 mi)
Train station: Townsville Station (5.1 km / 3.2 mi)
Parking: Free self parking

Room Amenities

Seagulls Resort offers 69 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

In-room dining (limited hours)
LCD television
Coffee maker
Housekeeping (weekly)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board available
Blackout drapes
Air conditioning
Ceiling fan
Connecting rooms available
Wheelchair accessible
Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Cribs (infant beds) are not available.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

No cots (infant beds) available
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Private entrance
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Seagulls Belgian Gardens
Seagulls Resort
Seagulls Resort Belgian Gardens
Seagulls Resort Hotel
Seagulls Resort Belgian Gardens
Seagulls Resort Hotel Belgian Gardens

You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Seagulls Resort