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Holiday Inn West Perth, an IHG Hotel

4-star property
1309-1311 Hay Street, West Perth, WA 1800 796 370
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4.5 out of 5
Excellent!
See all 307 wotif Reviews

"Its fine as a stop over but too expensive to stay without a special reason " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

Holiday Inn West Perth, an IHG Hotel puts you in the heart of Perth, within a 20-minute stroll of SCITECH Discovery Centre and RAC Arena. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Julio's, serves Italian cuisine and is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.

Places within a 30-minute walk of this 4-star West Perth hotel include Perth Convention Exhibition Centre and Kings Park and Botanic Garden.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$147* Per night/room 17 Jul. - 18 Jul.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, City View (Park)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Holiday Inn West Perth, an IHG Hotel ratings based on 307 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn West Perth, an IHG Hotel

Everyone (217) Couples (37) Business (5) Family (23)
4 out of 5
Its fine as a stop over but too expensive to stay without a special reason

Posted by on 26 Jun. 2022

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5 out of 5
Room was Excellent, much better then other hotels in Perth

Posted by on 15 May 2022

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Comment from Hotel Management

16 May 2022 by Tony

Thank you Zohaib for taking the time to review and very glad to hear you enjoyed your stay! Look forward to seeing you again.

4 out of 5
As a deaf person their television did not have access to captioning - disappointing as most hotels now have this

Posted by on 9 May 2022

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Comment from Hotel Management

9 May 2022 by Tony

Hi Phil Thanks for taking the time to review and glad to see you enjoyed your stay. My apologies regarding the TV's and I have noted this for our capital improvement plan. Look forward to seeing you again. With best Tony

2 out of 5
We had things go missing from our room......a water bottle and chocolates were left in the room in the morning. On return from an outing, all had disappeared. Not sure who it was, and my daughters did not feel comfortable reporting it.

Posted by on 4 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Lucy Hanson

Hi Kellie, Thank you for taking the time to leave this feedback. I am so sorry to hear about the issue that occurred during your stay. I would like the opportunity to personally address this with our housekeeping team, and would appreciate if you could provide further information by emailing me direct at lucy.hanson@ihg.com. We do take feedback of this nature very seriously and value our guests security and experience. Warm regards, Lucy Hanson Rooms Division Manager

3 out of 5
It’s never good to find long, curly black hair in your bed and on you pillow. Benches hadn’t been wiped for some time. Bin had not been emptied either

Posted by on 23 Mar. 2022

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Comment from Hotel Management

30 Mar. 2022 by Tony

Hi Christopher, Thanks for sharing your feedback and my apologies that we have not delivered our clean promise during your stay. I have passed this on to the Executive Housekeeper to share with the team, particularly those that cleaned and checked your room. I do hope you will see this as an exception to our usual service and stay with us on future occasions. I look forward to welcoming you back, and please let me know if I can assist personally with your next stay. With best Tony

4 out of 5
No milk in fridge and only decaffeinated coffee sachets

Posted by on 23 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by Kyla Matthews

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn West Perth. I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Kind Regards, Holiday Inn West Perth

5 out of 5
Hotel was in a great location and easily accessible with very Friendly and helpful staff

Posted by on 28 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Tony

Thanks, Colin and glad to hear you enjoyed your stay with us!

5 out of 5
The room was immaculate & the restaurant attached was terrific.

Posted by on 24 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Tony

Hi Vanessa, glad you enjoyed the room and we love the Julio's as well!

5 out of 5
Great staff always wanting to help restaurant fantastic Great Ambiance

Posted by on 16 Jan. 2022

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Comment from Hotel Management

2 Feb. 2022 by Reservation Team

Thank you for taking the time to provide feedback on your experience with us at the Holiday Inn West Perth. Thank you also for acknowledging our great team, I have shared your positive feedback with them. We aim for exceptional service here at Sage, and I am glad that this was how you felt about your stay. We look forward to welcoming you back. Kind Regards Reservations Team

5 out of 5
Close to my required specialist

Posted by on 6 Jan. 2022

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Comment from Hotel Management

2 Feb. 2022 by Reservation Team

Thank you for taking the time to provide feedback on your experience with us at the Holiday Inn West Perth. We are delighted to hear that you enjoyed your stay with us and overall exceeded your expectations. We look forward to welcoming you back. Kind Regards Reservations Team

About the Holiday Inn West Perth, an IHG Hotel

Location 1309-1311 Hay Street, West Perth, WA 6005

Property Features

Holiday Inn West Perth, an IHG Hotel offers its guests a 24-hour fitness center and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn West Perth, an IHG Hotel. This 4-star Perth hotel is smoke free.

  • 101 guestrooms or units
  • 13 levels
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Perth City West Station (1.2 km / 0.8 mi)

Room Amenities

Holiday Inn West Perth, an IHG Hotel offers 101 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Julio's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 16 and AUD 25 per person (approximately)
  • Nearby parking fee: AUD 15 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sage West Perth Hotel
  • Sage Perth Hotel West Perth
  • Sage Perth Hotel
  • Sage Perth West Perth
  • Sage Perth
  • Holiday Inn West Perth, An Ihg
  • Holiday Inn West Perth an IHG Hotel
  • Holiday Inn West Perth, an IHG Hotel Hotel
  • Holiday Inn West Perth, an IHG Hotel West Perth
  • Holiday Inn West Perth, an IHG Hotel Hotel West Perth

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.