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Comfort Inn Cairns City

4-star property
183-185 Lake St, Cairns, QLD 1800 796 370
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3.8 out of 5
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See all 126 wotif Reviews

"Property is very out dated, needs a revamp in more than 1 area of the room, especially bathroom and kitchen nook area. Really noisy, walls are paper t ... " More

By a verified traveller on Fri 12 Apr 2024

Points Of Interest

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Hotel Description

Comfort Inn Cairns City places you in the center of Cairns, steps from Cairns Private Hospital and within a short 5-minute stroll of Cairns Esplanade. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning full breakfast is served between 7:30 AM and 10:30 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Cairns Central Business District hotel include Cairns Performing Arts Centre and Cairns Base Hospital.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$123* Per night/room 27 Apr. - 28 Apr.

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Inn Cairns City ratings based on 126 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Cairns City

Everyone (86) Business (1) Couples (16) Family (18)
5 out of 5

Posted by on 23 Apr. 2024

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3 out of 5
Property is very out dated, needs a revamp in more than 1 area of the room, especially bathroom and kitchen nook area. Really noisy, walls are paper thin, 630am, screamers isn't what you want when you're paying for the night. Old box style aircon that rattled all night. Would not recommended or stay again.

Posted by on 12 Apr. 2024

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3 out of 5
Homeless people sleeping outside our room all night yelling , did not feel safe.

Posted by on 28 Mar. 2024

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4 out of 5
It was a good room for what we paid. There was nothing wrong with it.

Posted by on 17 Mar. 2024

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5 out of 5
The receptionists were very kind and also very helpful. The hotel rooms were very private and quiet which I loved and the hotel itself within walking distance of the city.I hope to be staying again really soon.

Posted by on 19 Feb. 2024

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5 out of 5
Good value, no nonsense accomodation.

Posted by on 16 Feb. 2024

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5 out of 5

Posted by on 15 Feb. 2024

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4 out of 5
Convenient

Posted by on 12 Feb. 2024

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3 out of 5
Absolutely disappointed for the price , I have paid less for better. Will not stay again!

Posted by on 7 Jan. 2024

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2 out of 5
Car parks right at doors. Can hear every car leaving from 4 am. Can hear people walking on second floor. Not the place if you want to sleep in a bit. Water in shower just goes hot/cool/hot/ cool.

Posted by on 31 Dec. 2023

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About the Comfort Inn Cairns City

Location 183-185 Lake St, Cairns, QLD 4870

Property Features

Comfort Inn Cairns City offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at Comfort Inn Cairns City. Self parking is free. This 4-star Cairns hotel is smoke free.

  • 53 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Cairns Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Cairns City offers 53 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Comfort Inn Cairns City has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 36.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Mobile payments
  • Apple Pay
  • Google Pay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 8–25 for adults, and AUD 8–25 for children
  • Rollaway bed fee: AUD 36.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Discovery
  • Discovery Cairns
  • Discovery Hotel Cairns
  • Cairns Discovery Hotel
  • Discovery Cairns Hotel Cairns
  • Comfort Inn Discovery Cairns Hotel
  • Comfort Inn Discovery Hotel
  • Comfort Inn Discovery Cairns
  • Comfort Inn Discovery
  • Comfort Inn Cairns City Hotel
  • Discovery Cairns Hotel
  • Comfort Inn Cairns City Motel
  • Comfort Inn Cairns City Hotel
  • Comfort Inn Cairns City Cairns
  • Comfort Inn Cairns City Hotel Cairns

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.