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5.0 out of 5

"Space to relax in comfort and with privacy even when in common areas " More

By a verified traveller on Fri 08 Mar 2019

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Hotel Description

Park Hyatt Tokyo places you in the center of Tokyo, connected to a rail/subway station and within just a 15-minute stroll of The Tokyo Metropolitan Government and New National Theatre Tokyo. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

All 177 individually decorated rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, espresso makers, and in-room childcare are available.

A relaxing visit to クラブ オン ザ パーク can include deep-tissue massages, hot stone massages, and detox wraps along with access to the sauna and spa tub. The restaurant, New York Grill, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, spa tub, and sauna. 560 square feet (52 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also valet parking, along with the convenience of a free area shuttle.

Sights within a 20-minute walk of this 5-star Shinjuku hotel include Tokyo Opera City Concert Hall and Shinjuku Gyoen National Garden.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$363* Per night/room 28 Oct. - 29 Oct.

Deluxe Room, 1 King Bed (View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 2 Double Beds (Park)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Park Hyatt Tokyo ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Park Hyatt Tokyo

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by on 20 Jul. 2019

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5 out of 5
Space to relax in comfort and with privacy even when in common areas

Posted by on 8 Mar. 2019

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5 out of 5
Stayed here for 3 nights. Had a beyond excellent time and experience. The New York Grill Bar was a highlight.

Posted by , from Sydney on 30 Oct. 2018

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5 out of 5

Posted by on 21 Oct. 2018

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5 out of 5

Excellent hotel

This was one of the best hotels I have ever stayed in. The staff were wonderful and the hotel was very generous with toiletries and gifts. I would live here if I could.

Posted by , from NSW, Australia on 24 Sep. 2017

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5 out of 5

Beautiful luxury hotel!

Excellent service throughout the hotel, great restaurants and facilities. Handy location to lots of tourist places with free shuttle buses going to nearby places. A real treat to stay somewhere like this!

Posted by , from NZ on 28 Jun. 2017

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5 out of 5

Amazing experience

I specifically stayed at this hotel due to it being where they filmed 'Lost in Translation'. Everything about his hotel was first class. I thought the staff were amazing. The customer service offered was exemplary and all of the staff I met had a good grasp of English. I would not hesitate to recommend staying here.

Posted by on 1 Dec. 2016

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5 out of 5

views plus

Stayed on floor 51. Dined in Japanese restaurant where we had excellent staff recommendations on food. This hotel is a lovely experience and well worth investing in.

Posted by , from W on 26 Nov. 2016

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Property Features

Park Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 560 square feet (52 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury Park Hyatt Tokyo. A free area shuttle within 1.20 km is available. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 177 guestrooms or units
  • 52 levels
  • 3 dining venues
  • 2 bars or lounges
  • 560 sq ft of conference space
  • 52 sq m of conference space
  • Built in 1994
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Hatsudai Station (1 km / 0.6 mi)
  • Metro station: Tochomae Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 1.20 km; airport pick-up
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Park Hyatt Tokyo offers 177 accommodations with DVD players and minibars. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Children's slippers

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

New York Grill - This restaurant serves lunch and dinner.

Giandole - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Kozue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

The Peak Lounge - This café serves lunch and light fare. Happy hour is offered.

Delicatessen - This delicatessen serves brunch, lunch, and dinner.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 6325 for adults and JPY 3162 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Self parking fee: JPY 4800 per night
  • Valet parking fee: JPY 5000.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Tokyo Park
  • Park Hyatt Tokyo
  • Park Hyatt Tokyo Hotel
  • Tokyo Park Hyatt
  • Hyatt Hotel Shinjuku
  • Hyatt Tokyo
  • Park Hyatt Tokyo Hotel Shinjuku
  • Park Hyatt Tokyo Shinjuku
  • Park Hyatt Tokyo Hotel
  • Park Hyatt Tokyo Tokyo
  • Park Hyatt Tokyo Hotel Tokyo

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.