For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Park Hyatt Tokyo places you in the center of Tokyo, connected to a rail/subway station and within just a 15-minute stroll of The Tokyo Metropolitan Government and New National Theatre Tokyo. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.
All 177 individually decorated rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and DVD players. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, espresso makers, and in-room childcare are available.
A relaxing visit to クラブ オン ザ パーク can include deep-tissue massages, hot stone massages, and detox wraps along with access to the sauna and spa tub. The restaurant, New York Grill, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, spa tub, and sauna. 560 square feet (52 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also valet parking, along with the convenience of a free area shuttle.
Sights within a 20-minute walk of this 5-star Shinjuku hotel include Tokyo Opera City Concert Hall and Shinjuku Gyoen National Garden.
Park Hyatt Tokyo ratings based on 8 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Park Hyatt Tokyo
Everyone (6)Couples (1)Family (1)
5 out of 5
Posted by a verified traveller on 20 Jul. 2019
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5 out of 5
Space to relax in comfort and with privacy even when in common areas
Posted by a verified traveller on 8 Mar. 2019
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5 out of 5
Stayed here for 3 nights. Had a beyond excellent time and experience. The New York Grill Bar was a highlight.
Posted by Aidan, from Sydney on 30 Oct. 2018
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5 out of 5
Posted by a verified traveller on 21 Oct. 2018
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5 out of 5
Excellent hotel
This was one of the best hotels I have ever stayed in. The staff were wonderful and the hotel was very generous with toiletries and gifts. I would live here if I could.
Posted by Belinda, from NSW, Australia on 24 Sep. 2017
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5 out of 5
Beautiful luxury hotel!
Excellent service throughout the hotel, great restaurants and facilities. Handy location to lots of tourist places with free shuttle buses going to nearby places. A real treat to stay somewhere like this!
Posted by Claudine, from NZ on 28 Jun. 2017
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5 out of 5
Amazing experience
I specifically stayed at this hotel due to it being where they filmed 'Lost in Translation'. Everything about his hotel was first class. I thought the staff were amazing. The customer service offered was exemplary and all of the staff I met had a good grasp of English. I would not hesitate to recommend staying here.
Posted by a verified traveller on 1 Dec. 2016
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5 out of 5
views plus
Stayed on floor 51. Dined in Japanese restaurant where we had excellent staff recommendations on food. This hotel is a lovely experience and well worth investing in.
Park Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 560 square feet (52 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury Park Hyatt Tokyo. A free area shuttle within 1.20 km is available. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Tokyo hotel.
1 building
177 guestrooms or units
52 levels
3 dining venues
2 bars or lounges
560 sq ft of conference space
52 sq m of conference space
Built in 1994
Bar or lounge
Coffee shop
Deli
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Convenience store
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Property shuttles: Free area shuttle within 1.20 km; airport pick-up
Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge
Room Amenities
Park Hyatt Tokyo offers 177 accommodations with DVD players and minibars. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Deep soaking tub
Minibar
In-room dining (24 hours)
Flat-screen television
Digital channels
Movies for purchase
DVD player
Refrigerator
Espresso maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Pillow options
Separate shower and tub
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Bidet
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique decor
Connecting rooms available
Wheelchair accessible
Children's slippers
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
New York Grill - This restaurant serves lunch and dinner.
Giandole - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Kozue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
The Peak Lounge - This café serves lunch and light fare. Happy hour is offered.
Delicatessen - This delicatessen serves brunch, lunch, and dinner.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 7
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 16
Hot stone massage
Deep tissue massage
Swedish massage
Steam room in spa
Reflexology
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 3
UnionPay
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: JPY 6325 for adults and JPY 3162 for children (approximately)
Airport shuttle fee: JPY 3200 per person
Airport shuttle fee per child: JPY 1600 (up to 12 years old)
Self parking fee: JPY 4800 per night
Valet parking fee: JPY 5000.00 per night
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo
You should know
Pool access available from 6:30 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.
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Frequently asked questions
Park Hyatt Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.
Park Hyatt Tokyo uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment.
Yep, Park Hyatt Tokyo has a self car park for JPY 4800 per night.
Yep, クラブ オン ザ パーク is available for guests. It has a spa tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.
Yep, and guests love it! Park Hyatt Tokyo has an indoor pool and a pool. The pool is open 6:30 AM to 9:00 PM.
Park Hyatt Tokyo features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Park Hyatt Tokyo.
You bet! With amenities like an indoor pool and a corner/local shop, as well as highchairs and baby bths in the guestrooms, it's no surprise Park Hyatt Tokyo is a hit with families.
No, but there are deep soaking bathtubs in the guestrooms.
You bet, full brekkie is served on weekdays between 7:00 AM and 11:00 AM and weekends between 7:00 AM and 11:30 AM.
No, but there's a shuttle from the airport to the hotel that runs from 7:30 AM - 9:30 PM at scheduled times for a fee.
Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
