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4.4 out of 5

"Although the property is a little tired, even for a heritage style, it was clean and comfortable. It's an uphill walk to Katoomba and the views were s ... " More

By a verified traveller on Thu 02 Jun 2022

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Mountain Heritage Hotel. Within a 10-minute stroll you'll find Blue Mountains Cultural Centre and Leura Mall within a 30-minute walk. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and free self parking.

A relaxing visit to Spa Sublime can include deep-tissue massages and hot stone massages along with facials, body treatments, and mani/pedis. The restaurant, Jamison Views Restaurant, serves local and international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool, and pool loungers. 3854 square feet (358 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:30 AM.

With a stay at this 4.5-star Katoomba hotel, you'll be 2 km (1.2 mi) from Leura Cascades and 2.9 km (1.8 mi) from Three Sisters.

Heritage Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$318* Per night/room 30 Jun. - 1 Jul.

Mountain View Villa with Balcony, Spa & Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, Balcony, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Family Suite w.Fireplace and Jetted Tub

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mountain View Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Fireplace & Spa Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mountain Heritage Hotel ratings based on 387 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mountain Heritage Hotel

Everyone (169) Couples (180) Family (35)
4 out of 5
Although the property is a little tired, even for a heritage style, it was clean and comfortable. It's an uphill walk to Katoomba and the views were spectacular across the valley. The ownership changed about 2 months ago and there were a lot of new staff but everyone was extremely helpful and friendly. The bed was comfortable but the bathroom didn't have heating. Overall we loved our stay

Posted by on 2 Jun. 2022

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5 out of 5
The staff at reception are unreal very nice people they make you welcome as soon as u step in. All staff that are around are all very friendly.

Posted by on 23 Apr. 2022

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5 out of 5
Old world charm! So gorgeous inside and outside of the property. Make sure to try the breakfast! Amazing!

Posted by on 18 Apr. 2022

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4 out of 5
Very comfortable hotel, positioned within a walking distance to the main town. Staff at the breakfast very kind.

Posted by on 27 Mar. 2022

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5 out of 5

Posted by on 19 Jan. 2022

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5 out of 5
The staff were friendly and the hotel is beautifully stately!

Posted by on 10 Jan. 2022

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4 out of 5
Very convenient

Posted by on 8 Jan. 2022

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5 out of 5
Perfect location; great views in all directions; train noise hardly noticeable. Note because it's an older property, lots of stairs which may be an issue for the less mobile

Posted by on 4 Dec. 2021

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4 out of 5
Enjoyed being able to see the past displayed through the Hall to see where the property started.

Posted by on 28 Nov. 2021

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5 out of 5
The history and heritage of the building was magnificent

Posted by on 20 Nov. 2021

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About the Mountain Heritage Hotel

Location Apex & Lovel Streets, Katoomba, NSW 2780

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Restaurant

Property Features

Mountain Heritage Hotel offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the luxury Mountain Heritage Hotel. Free self parking is available. This 4.5-star Sydney hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 1908
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Katoomba Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Mountain Heritage Hotel offers 41 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Jamison Views Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 35 for adults and AUD 25 for children (approximately)
  • Early check-in fee: AUD 75 (subject to availability)
  • Late check-out fee: AUD 75 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Heritage Hotel Retreat
  • Mountain Heritage Hotel Retreat Katoomba
  • Mountain Heritage Retreat
  • Mountain Heritage Retreat Katoomba
  • Mountain Heritage Hotel Katoomba
  • Mountain Heritage Katoomba
  • Mountain Heritage Hotel Spa Retreat
  • Hotel Mountain Heritage Blue Mountains Katoomba
  • Hotel Mountain Heritage Blue Mountains
  • Mountain Heritage Blue Mountains Katoomba
  • Mountain Heritage Blue Mountains
  • Mountain Heritage Hotel
  • Mountain Heritage Hotel Hotel
  • Mountain Heritage Hotel Katoomba
  • Mountain Heritage Hotel Hotel Katoomba
  • Hotel Mountain Heritage Blue Mountains

You should know

  • The seasonal pool will open in November and close in March.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.