Mercure Goulburn Deals & Reviews (Goulburn, AUS) | Wotif

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Goulburn •1 Room

Goulburn • 1 Room

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Hotels
Australia
New South Wales
Goulburn Hotels
Mercure Goulburn, Goulburn, current page

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4.6 out of 5

Wonderful!

See all 603 Wotif Reviews

"For the price the quality of the room and location is excellent. Also very quiet. " More

By a verified traveller on Wed 16 Jun 2021

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Hotel Description

A luxury stay in Goulburn awaits you at Mercure Goulburn. You'll be steps from Big Merino and 3.5 km (2.2 mi) from Goulburn Recreation Area. Highlights at this motel include in-room free WiFi, free Internet, and plasma TVs.

Digital TV, coffee/tea makers, and hair dryers are featured in all 74 soundproofed rooms. Dining in is an option with room service, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Phones, irons/ironing boards, and desks are also available.

The restaurant, Edge Bar & Restaurant, serves international cuisine and is open for breakfast and dinner. For a drink, you can stop by the motel's own lounge bar. Business travelers can take advantage of a conference center and a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is available. There's also the convenience of free self parking.

With a stay at this 4.5-star Goulburn motel, you'll be 3.7 km (2.3 mi) from Belmore Park and 4 km (2.5 mi) from Goulburn Visitor Information Centre.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$136* Per night/room 20 Jun. - 21 Jun.

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Privilege, Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Goulburn ratings based on 603 Verified Reviews

Review Summary

4.6 out of 5 4.5 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Goulburn

5 out of 5

For the price the quality of the room and location is excellent. Also very quiet.

Posted by a verified traveller on 16 Jun. 2021

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5 out of 5

Was a great place to stay, very modern & clean

Posted by a verified traveller on 10 Jun. 2021

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5 out of 5

Posted by a verified traveller on 20 May 2021

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5 out of 5

It has got on site parking, you can park right in front of your room, which is amazing. Its clean, really friendly staff. Will definitely book here again when i pass through.

Posted by a verified traveller on 6 May 2021

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4 out of 5

Posted by a verified traveller on 2 May 2021

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5 out of 5

Great facilities highly recommended

Posted by a verified traveller on 25 Apr. 2021

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4 out of 5

Our stay was very pleasant with everything more than satisfactory and an added bonus was the restaurant which exceeded expectations - staff were friendly and courteous and the food was excellent.

Posted by a verified traveller on 20 Apr. 2021

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2 out of 5

Looks impressive in photos! Very uncomfortable mattresses - well overdue for replacement.

Posted by a verified traveller on 15 Apr. 2021

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4 out of 5

A nice place to stay. The cooking amenities were terrible though, suggest that you bring your own cooking utensils if you're staying in a room with a kitchen and planning on doing some cooking.

Posted by a verified traveller on 12 Apr. 2021

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1 out of 5

I had a incorrect booking date but didn’t know until I arrived at the Mercure a month later and they were full. Reception did not help me work out what had happened nor did they try to contact me by email phone or text that I had a booking prior to my arrival . I was left floundering trying to find another hotel and work out what went wrong. I had to stand in reception and check my credit card to see if I had come to the wrong hotel.The reception person offered no help to find out what had occurred or in particular help me find another hotel. This is a complete lack of customer service. I will complain to my credit card and on every social media site I can find. Terrible terrible service from the hospitality industry. I went to the Best Western nearby which was excellent I will make sure everyone knows not to stay at the Mercure

Posted by a verified traveller on 9 Apr. 2021

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About the Mercure Goulburn

Location 2 Lockyer Street, Goulburn, NSW 2580

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. The luxury Mercure Goulburn also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 4.5-star Goulburn motel is smoke free.

1 floor
74 guestrooms or units
Built in 1999
Dining venue
Bar or lounge
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Concierge
Newspapers in lobby (free)
Elevator
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Airport: Canberra, ACT (CBR-Canberra Intl.)
Train station: Goulburn Station (3.8 km / 2.3 mi)
Parking: Free self parking

Room Amenities

Mercure Goulburn offers 74 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Minibar
In-room dining (limited hours)
Plasma television
Digital channels
Premium channels
Coffee maker
Luxury bedding
Shower
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Edge Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available
Number of children who can stay for free – 2
Debit cards not accepted
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 10 and AUD 20 for adults, AUD 5 and AUD 10 for children (approximately)
Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Best Western Trappers
Best Western Trappers Motor
Best Western Trappers Motor Goulburn
Best Western Trappers Motor Inn
Best Western Trappers Motor Inn Goulburn
Trappers Motor Inn
Mercure Goulburn Motel
Mercure Goulburn
Mercure Goulburn Motel
Mercure Goulburn Goulburn
Mercure Goulburn Motel Goulburn

Awards & Affiliations

UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.