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4.6 out of 5

"Great location. Service always excellent Dining was very good also. " More

By a verified traveller on Mon 29 Jun 2020

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 8 Aug. - 9 Aug.

Premium Room, 1 King Bed (Privilege)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

At Mercure Goulburn you'll be steps from Big Merino and 3.5 km (2.2 mi) from Goulburn Recreation Area. Highlights at this motel include in-room free WiFi, free Internet, and plasma TVs.

Digital TV, coffee/tea makers, and hair dryers are featured in all 74 rooms. Dining in is an option with room service, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Phones, irons/ironing boards, and desks are also available.

The restaurant, Edge Bar & Restaurant, serves international cuisine and is open for breakfast and dinner. For a drink, you can stop by the motel's own bar/lounge. Business travelers can take advantage of a conference center and a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is available. There's also the convenience of free self parking.

With a stay at this 4.5-star Goulburn motel, you'll be 3.7 km (2.3 mi) from Belmore Park and 4 km (2.5 mi) from Goulburn Visitor Information Centre.

Mercure Goulburn ratings based on 638 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Goulburn

Everyone (357) Couples (160) Family (115)
5 out of 5

Posted by on 7 Jul. 2020

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5 out of 5
Great location. Service always excellent Dining was very good also.

Posted by , from Melbourne on 29 Jun. 2020

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5 out of 5
We had a great rest and wonderful food. It was exactly what we needed.

Posted by on 26 Jun. 2020

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3 out of 5
Shower was broken and didn’t stay up with the water running. Also strange noise every half an hour outside the room

Posted by on 7 Jun. 2020

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3 out of 5
The hot water wasn’t hot. Was chilly after shower.

Posted by , from Melbourne on 2 Jun. 2020

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5 out of 5
Room was spacious and highly recommend to any visitor in Goulburn.

Posted by on 26 May 2020

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5 out of 5
Although we didn’t use the facilities due to restrictions because of COVID-19, they looked great. The room was fantastic, and well worth spending a few extra $$ compared to other accommodation in the area. Likely to be our new go to stopover.

Posted by on 23 May 2020

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2 out of 5
24 hour check-in number kept ringing but no one was picking it up. We had to wait in the cold at night for over an hour until we rang the bakehouse hotel and they gave us the code for the key box.

Posted by , from Sydney on 5 May 2020

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5 out of 5
Everything was great from the reception, to dinner, to comfy bed and clean room. Definitely want to come back to explore more of Goulburn and surrounds.

Posted by on 23 Mar. 2020

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5 out of 5

Posted by on 15 Mar. 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. The business-friendly Mercure Goulburn also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 4.5-star Goulburn motel is smoke free.

  • 1 floor
  • 74 guestrooms or units
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.)
  • Train station: Goulburn Station (3.8 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Mercure Goulburn offers 74 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Goulburn motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Edge Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 20 for adults, AUD 5 and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Trappers
  • Best Western Trappers Motor
  • Best Western Trappers Motor Goulburn
  • Best Western Trappers Motor Inn
  • Best Western Trappers Motor Inn Goulburn
  • Trappers Motor Inn
  • Mercure Goulburn Motel
  • Mercure Goulburn
  • Mercure Goulburn Motel
  • Mercure Goulburn Goulburn
  • Mercure Goulburn Motel Goulburn

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.