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4.5 out of 5

"We loved the spacious room, and very nice TV. Very nice decor, warm and comfortable. We have stayed once before and will stay again on our next trip. ... " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

At Best Western Plus Goulburn you'll be within a 20-minute stroll of Belmore Park and Goulburn Visitor Information Centre. Highlights at this motel include 2 bars/lounges, a restaurant, and a conference center.

TVs with digital channels are featured in all 57 individually furnished rooms, and you can enjoy free WiFi, safes, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like microwaves and room service. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Phones, irons/ironing boards, and desks are also available.

The restaurant, Cascades Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. 4304 square feet (400 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:00 AM and 10:00 AM.

With a stay at this 4.5-star Goulburn motel, you'll be 2.4 km (1.5 mi) from New South Wales Police College and 3.2 km (2 mi) from Rocky Hill War Memorial.

Superior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$145* Per night/room 19 Jun. - 20 Jun.

Executive Room, 1 King Bed, Jetted Tub, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Kitchenette, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy House, Multiple Beds, Non Smoking, Ground Floor

Bed Count 3 King Beds Maximum Occupancy 7 Max

Superior Apartment, Non Smoking, Balcony (1st Floor)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Best Western Plus Goulburn ratings based on 553 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Goulburn

Everyone (271) Couples (144) Business (2) Family (133)
5 out of 5
We loved the spacious room, and very nice TV. Very nice decor, warm and comfortable. We have stayed once before and will stay again on our next trip. Thank you

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Bec

Thanks so much for staying with us and for your continued support. See you next trip :)

5 out of 5
Awesome kingbedand superdooper pillows.... best night sleep

Posted by on 14 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Emma

Thank you for staying with us in Goulburn. We hope to welcome you back sometime. Safe Travels

5 out of 5

Posted by on 27 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Bec

Thanks so much for staying with us :)

5 out of 5
Great stalk, great room, room service food was fantastic

Posted by on 15 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Vicki

:) on our dials.

5 out of 5
Staff at reception was nice and offered us a bigger room however she wasn’t quite nice since I said I only use our own bed sheets so the bigger room wasn't suitable for us. She was inpatient when we asked her some other questions about check out time, restaurant opening hours, etc. Seemed to be offended as we didn’t take her offer. However I do believe a customer should be able

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Vicki

Dear Anonymous, Please accept my apologies one of our team did not provide you outstanding service. I'm sorry to see we did not have a suitable room for your stay in this instance. I hope we will be able to fulfull your needs in the future.

5 out of 5
Absolutely loved everything about our stay here at Goulburn. Great motel Great staff! We will be back!

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Emma

Thank you for staying with us in Goulburn. We hope to welcome you back sometime. Safe Travels & all the best for 2020. Emma Best Western Plus Goulburn

5 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Vicki

:) Happy New Year

5 out of 5
Everything was awesome. It exceeded our expectation. We plan to stay there next time we are in Goulburn.

Posted by on 31 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Bec

Thanks so much for staying with us and for your review. Happy New Year!

4 out of 5
Room was lovely, spacious and clean. Staff were friendly and helpful. I was looking forward to the pool, however it was very cloudy, with lots of kids in it.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Emma

Hi Anonymous. Thank you for staying with us in Goulburn. We hope to welcome you back sometime. Safe Travels

5 out of 5
Our room had two queen beds and was very spacious and had been recently renovated so was very pleasing.

Posted by on 27 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Emma

Hi. Thank you for staying with us in Goulburn. We hope to welcome you back sometime. Safe Travels

About the Best Western Plus Goulburn

Location 77 Lagoon Street, Goulburn, NSW 2580

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this motel measures 4304 square feet (400 square meters) and includes a conference center. The business-friendly Best Western Plus Goulburn also features a terrace, complimentary newspapers in the lobby, and a fireplace in the lobby. This 4.5-star Goulburn motel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 bars or lounges
  • 4304 sq ft of conference space
  • 400 sq m of conference space
  • Dining venue
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.)
  • Train station: Goulburn Station (1.7 km / 1.1 mi)

Room Amenities

Best Western Plus Goulburn offers 57 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. This Goulburn motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Cascades Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Terrace Garden - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open select days.

Lobby Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 6:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This hotel will place an authorization for AUD 100 for incidentals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 22.00 per person (approximately)
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Centretown
  • BEST WESTERN Centretown Goulburn
  • BEST WESTERN Centretown Motel
  • BEST WESTERN Centretown Motel Goulburn
  • BEST WESTERN Goulburn
  • Centretown Goulburn
  • Goulburn BEST WESTERN
  • Best Western Goulburn Motel
  • Best Western Plus Goulburn Motel
  • Best Plus Goulburn Goulburn
  • Best Western Plus Goulburn Motel
  • Best Western Plus Goulburn Goulburn
  • Best Western Plus Goulburn Motel Goulburn

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.