Pacific Bay Resort

3.5-star property
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW 1800 796 370

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4.1 out of 5
Very good!
See all 445 Wotif Reviews

"Great place to stay, very quite and lovely setting " More

By a verified traveller on Sat 01 Sep 2018

Points Of Interest

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Hotel Description

A family-friendly stay in Coffs Harbour awaits you at Pacific Bay Resort. Within just a 15-minute stroll, you'll find Diggers Beach and Big Banana Fun Park. Highlights at this beach hotel include 3 outdoor swimming pools, a full-service spa and a golf course.

All 80 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, furnished balconies and sofa beds. You'll find nice touches like free toiletries and Egyptian cotton sheets to enhance your stay. Fridges, in-room childcare and hairdryers are also available.

A relaxing visit to Tranquility Day Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Bayside Bar & Grill, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, kids' swimming pool and pool loungers plus access to a bowling alley. Additionally, you'll find free WiFi in public areas, a conference centre and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Coffs Harbour hotel, you'll be 2.9 km (1.8 mi) from Park Beach and 4.9 km (3.1 mi) from Dolphin Marine Magic.

Standard Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$128 per night

Deluxe Two Bedroom Apartment - Dual Key

Bed Count 2 King Beds Maximum Occupancy 6 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Garden Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pacific Bay Resort ratings based on 445 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pacific Bay Resort

Everyone (222) Couples (156) Family (67)
3 out of 5

Posted by on 7 May 2019

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5 out of 5
I've been to Coff's a few times and always disappointed in the hotels until I found this one. I will stay here again and again. Such a haven once you enter the grounds, the dining veranda was gorgeous! Pools, beach, gym, spa.. (beach is a bit rocky but still and easy walk). You really don't need to leave - they have everything!

Posted by on 6 May 2019

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1 out of 5
We were so disappointed in this property our room was very dirty and mouldy. I have never left any accomodation because of unhealthy conditions until this hotel. I still haven't got my money back from the hotel and I do have photo's of the mould. I would not recommend this property to anyone.

Posted by on 29 Apr. 2019

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3 out of 5
Has the potential for being an amazing destination resort for golf, private beach, pools, grounds etc but looking very tired e.g. sun loungers broken, dirty exterior to buildings, no plug in the bathroom, taps were loose, food was average. However, the staff were exceptionally friendly and efficient.

Posted by on 29 Apr. 2019

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2 out of 5
The spa did not work in our room, when it was on it leaked everywhere on the floor, there was mold everywhere in the bathroom

Posted by on 27 Apr. 2019

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5 out of 5
The unit was in a good condition. Recent work done. Well maintained

Posted by on 25 Apr. 2019

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1 out of 5

Posted by on 24 Apr. 2019

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5 out of 5

Posted by on 22 Apr. 2019

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2 out of 5

Posted by on 21 Apr. 2019

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4 out of 5
The dining area and bar were lovely. The rooms need an update as carpets and bathrooms were unpleasant.

Posted by on 16 Apr. 2019

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About the Pacific Bay Resort

Location Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW 2450

Property Features

As a guest of Pacific Bay Resort, you'll find a full-service spa, a golf course, and 3 the outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 7589 square feet (705 square metres) and includes conference centres. A kid's pool, spa services, and a terrace are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis. This 3.5-star Coffs Harbour hotel is smoke free.

  • 80 guestrooms or units
  • 6 levels
  • 3 buildings
  • 7589 sq ft of conference space
  • 705 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Coffs Harbour, NSW (CFS) (8.2 km / 5.1 mi)
  • Train station: Coffs Harbour Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Pacific Bay Resort offers 80 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to furnished balconies. This accommodation is furnished with sofa beds and desks. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Bayside Bar & Grill – Overlooking the golf course and garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Spa Services

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM.
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this property in advance to reserve a sofa bed. Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6.50 and AUD 30.00 per person (approximately)
  • On-site credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Coffs Harbour Pacific Bay Resort
  • Novotel Pacific Bay Resort
  • Novotel Coffs Harbour Pacific Bay
  • Novotel Pacific Bay
  • Accor Coffs Harbour
  • Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
  • Coffs Harbour Novotel
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Coffs Harbour
  • Novotel Coffs Harbour Pacific

You should know

  • Pool access available from 7 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.