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4.1 out of 5

"Quietness and space.staff were lovely .enjoyed the restaurant and happy hour at 5pm.will stay again. " More

By a verified traveller on Thu 15 Jul 2021

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Hotel Description

A family-friendly stay in Coffs Harbour awaits you at Pacific Bay Resort. Within a 20-minute stroll, you'll find Big Banana Fun Park and Diggers Beach. Highlights at this beach hotel include a full-service spa, a golf course, and a restaurant.

You can enjoy TVs with satellite channels, and all 76 individually decorated rooms feature free WiFi, balconies, and in-room childcare. Hair dryers, irons/ironing boards, and desks are also available.

A relaxing day at Tranquility Day Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and reflexology. The restaurant, Bayside Bar & Grill, serves Italian cuisine and is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 3 outdoor tennis courts, outdoor swimming pool and kids' swimming pool plus access to a bowling alley. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Coffs Harbour hotel, you'll be 2.9 km (1.8 mi) from Park Beach and 4.9 km (3.1 mi) from Dolphin Marine Magic.

Standard Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$150* Per night/room 29 Sep. - 30 Sep.

Deluxe Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Pacific Bay Resort ratings based on 564 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Bay Resort

Everyone (265) Couples (192) Family (100)
5 out of 5
Quietness and space.staff were lovely .enjoyed the restaurant and happy hour at 5pm.will stay again.

Posted by on 15 Jul. 2021

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4 out of 5
It was off the highway and had a pleasing view from the room

Posted by on 9 Jul. 2021

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3 out of 5
great location on beachfront- complex and rooms a little tired

Posted by on 9 Jul. 2021

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4 out of 5
We rented a 3 bedroom and it was clean, comfortable and well appointed. The staff at check in were great and the gardens and pools are nice. I would say it is a 3 to 4 star place- everything is well done but it isn’t high end luxury despite the pricing pushing up to that level.

Posted by on 3 Jul. 2021

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4 out of 5
Enjoyed the golf course

Posted by on 27 Jun. 2021

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5 out of 5
The best customer service we experienced on our whole road trip! Fantastic food at the restaurant with generous portions. Our apartment was spacious and well appointed. I just wish we could have stayed longer.

Posted by on 27 Jun. 2021

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2 out of 5
Hotel is very outdated, needs an uplift. Rooms don’t match the pictures. Beach was pretty.

Posted by on 21 Jun. 2021

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5 out of 5
Great long weekend stay on winter. Property was huge, clean and has private beach in the area. Parking was a bit tricky since I arrived late and I couldn’t have a parking spot on the same level with my room. Room was comfy and modern, the only downside is there’s no microwave in the room.

Posted by on 20 Jun. 2021

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5 out of 5
We had a one bedroom apartment that felt so luxurious with a beautiful outlook over the trees and a glimpse of the lagoon!!

Posted by on 14 Jun. 2021

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5 out of 5
We loved our view, peacefulness, friendly staff, good walks and good food. Next time I will bring my golf clubs.

Posted by on 13 Jun. 2021

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Property Features

Pacific Bay Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. An outdoor pool, a children's pool, and spa services are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis. This 3.5-star Coffs Harbour hotel is smoke free.

  • 76 guestrooms or units
  • 6 levels
  • 3 buildings
  • 7589 sq ft of conference space
  • 705 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Coffs Harbour Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Pacific Bay Resort offers 76 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Satellite television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Private balcony
  • Television
  • Satellite channels
  • Electric kettle
  • Shower
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6.50 and AUD 30.00 per person (approximately)
  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Coffs Harbour Pacific Bay Korora
  • Novotel Coffs Harbour Pacific Bay Resort Korora
  • Novotel Pacific Bay Resort
  • Novotel Coffs Harbour Pacific Bay Resort
  • Novotel Coffs Harbour Pacific Bay
  • Novotel Pacific Bay
  • Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
  • Accor Coffs Harbour
  • Coffs Harbour Novotel
  • Pacific Bay Resort
  • Coffs Harbour Pacific Bay
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Coffs Harbour
  • Coffs Harbour Pacific Bay Resort
  • Novotel Coffs Harbour Pacific
  • Accor Coffs Harbour
  • Coffs Harbour Novotel
  • Pacific Bay Resort Hotel
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Resort Hotel Coffs Harbour
  • Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour

You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.