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4.1 out of 5

"Great location right near big banana. Couple of pools and on-site restaurant for breakfast and dinner. Great facilities in room and kitchen. " More

By a verified traveller on Tue 09 Aug 2022

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Hotel Description

A family-friendly stay in Coffs Harbour awaits you at Pacific Bay Resort. Within a 20-minute stroll, you'll find Big Banana Fun Park and Diggers Beach. Highlights at this beach hotel include 3 outdoor swimming pools, a full-service spa, and a golf course.

A relaxing day at Tranquility Day Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and reflexology. The restaurant, Bayside Bar & Grill, serves Italian cuisine and is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 3 outdoor tennis courts, gym and kids' swimming pool plus access to a bowling alley. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Coffs Harbour hotel include Park Beach and Coffs Harbour Marina.

Executive Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$136* Per night/room 14 Aug. - 15 Aug.

Standard Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Pacific Bay Resort ratings based on 585 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Bay Resort

Everyone (271) Couples (195) Family (99)
5 out of 5
Great location right near big banana. Couple of pools and on-site restaurant for breakfast and dinner. Great facilities in room and kitchen.

Posted by on 9 Aug. 2022

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2 out of 5
Bottom floor room it stinks, no internet reception, will not be staying here again

Posted by on 1 Aug. 2022

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5 out of 5
Nice big room and very modern. Would definitely stay here again. Only recommendation would be to increase under cover parking.

Posted by on 23 Jul. 2022

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4 out of 5
Good friendly feeling

Posted by on 22 Jul. 2022

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4 out of 5
Service staff was excellent. Room was dated, clean enough however lounge was worn & needed a good clean especially the air con units. Not suitable for aged person that has trouble w stairs.

Posted by on 21 Jul. 2022

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5 out of 5
Great place to stay, secluded from Highway, but close to all amenities

Posted by on 16 Jul. 2022

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5 out of 5
Great location and had a lovely feel to it. You really feel on holiday here!

Posted by on 2 Jul. 2022

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1 out of 5
Over priced.

Posted by on 17 Jun. 2022

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5 out of 5
pros Lovely grounds and very quiet room. cons could have used a microwave

Posted by on 17 Jun. 2022

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5 out of 5
We were there for less than 8 hours. Room was clean. Front desk friendly and welcoming

Posted by on 15 Jun. 2022

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Property Features

As a guest of Pacific Bay Resort, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis. This 3.5-star Coffs Harbour hotel is smoke free.

  • 76 guestrooms or units
  • 6 levels
  • 3 buildings
  • 7589 sq ft of conference space
  • 705 sq m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Coffs Harbour Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Pacific Bay Resort offers 76 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Satellite television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Television
  • Satellite channels
  • Electric kettle
  • Shower
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 6.50 and AUD 30.00 per person (approximately)
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Coffs Harbour Pacific Bay Korora
  • Novotel Coffs Harbour Pacific Bay Resort Korora
  • Novotel Pacific Bay Resort
  • Novotel Coffs Harbour Pacific Bay Resort
  • Novotel Coffs Harbour Pacific Bay
  • Novotel Pacific Bay
  • Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
  • Accor Coffs Harbour
  • Coffs Harbour Novotel
  • Pacific Bay Resort
  • Coffs Harbour Pacific Bay
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Coffs Harbour
  • Coffs Harbour Pacific Bay Resort
  • Novotel Coffs Harbour Pacific
  • Accor Coffs Harbour
  • Coffs Harbour Novotel
  • Pacific Bay Resort Hotel
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Resort Hotel Coffs Harbour
  • Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.