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4.0 out of 5

"I was in love with everything They had so much for the children to do The staff were amazing Close to everything was only 5 min drive Food was sub ... " More

By a verified traveller on Sun 27 Jun 2021

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Hotel Description

A family-friendly stay in Sydney awaits you at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Within a 5-minute stroll you'll find Blue Mountains National Park and Sublime Point Lookout within a 30-minute walk. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

All 222 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and room service makes dining in an option. Nice touches include bathrobes and free toiletries. Additionally, safes, hair dryers, and phones are available.

A day of pampering at Ubika Spa can include hot stone massages, beachside massages, body wraps, and body scrubs along with access to the spa tub. The restaurant, Embers Restaurant, serves local cuisine and is open for lunch and dinner. Sublime Lounge is the hotel's own lobby lounge, serving drinks along with brunch and light fare. Enjoy the 2 outdoor tennis courts, indoor swimming pool and gym plus access to horse riding/rentals. Business amenities include a conference center and a business center. Other amenities include an outdoor tennis court, a spa tub, and WiFi in public areas. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Leura hotel include Wentworth Falls Lake and Three Sisters.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$263* Per night/room 21 Oct. - 22 Oct.

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel ratings based on 337 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Everyone (223) Couples (58) Family (48)
5 out of 5
I was in love with everything They had so much for the children to do The staff were amazing Close to everything was only 5 min drive Food was sublime Definitely coming back

Posted by on 27 Jun. 2021

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Comment from Hotel Management

7 Aug. 2021 by Fairmont Team

It is always a pleasure to receive positive feedback and I wanted to let you know your kind comments have been shared with our team. Our staff are focused on ensuring all of our guests get the very most out of their time spent here with us and are genuine in their service. It is so nice to see this was reflected throughout your stay. Thank you again for sharing your experience, and we look forward to continuing to welcome you and your family back to Fairmont Resort and Spa, Blue Mountains for another amazing stay.. Stay safe!

5 out of 5

Posted by on 26 Jun. 2021

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Comment from Hotel Management

7 Aug. 2021 by Fairmont Team

Thank you for taking the time to complete our guest satisfaction survey following your stay with us at the Fairmont Resort & Spa Blue Mountains MGallery by Sofitel. We are delighted to receive 5 out of 5 review. Thank you so much! We look forward to continuing to welcome you back to the resort and stunning Blue Mountains in the near future. Stay safe!

4 out of 5
This property is in a great location for a bushwalking base. You can walk to Wentworth Falls and surrounding walks with Moya lookout close by. Adventure course when open, indoor and out door pool, arcade games, tennis courts, garden ponds and golf course are all onsite. It’s a short 10 minute drive from Laura shops and another 10 minutes to Katoomba. The dinner menu is limited which was a bit disappointing with limited choices. Staff very friendly

Posted by on 28 May 2021

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Comment from Hotel Management

29 May 2021 by Fairmont Team

Dear Guest, Thank you for taking the time to provide feedback from your stay with us. We are delighted you enjoyed your stay, our family attractions and the spectacular surrounds. We look forward to welcoming you back. Safe travels.

4 out of 5

Posted by on 16 May 2021

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Comment from Hotel Management

29 May 2021 by Management Team

Dear Guest, Thank you for taking the time to provide feedback from your stay with us. We hope you return and give us the opportunity to meet your expectations for a 5* experience. Safe travels.

5 out of 5

Posted by on 14 May 2021

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Comment from Hotel Management

29 May 2021 by Management Team

Dear Guest, Thank you for taking the time to provide feedback from your stay with us. We are thrilled you enjoyed your stay and we look forward to welcoming you back. Safe travels.

5 out of 5

Posted by on 9 May 2021

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Comment from Hotel Management

20 May 2021 by Management Team

Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Safe Travels.

2 out of 5
View of rubbish bins. Time room 114. Only one night. Check in clerk was not good.

Posted by on 5 May 2021

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Comment from Hotel Management

21 May 2021 by Management Team

Dear Guest, Thank you for taking the time to tell us about your experience at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. We are sorry that your experience did not meet your expectations. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Safe travels.

4 out of 5
Paid for upgrade - room with view But unfortunately the fog set in and no view for the time we were there

Posted by on 5 May 2021

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Comment from Hotel Management

21 May 2021 by Management Team

Dear Guest, Thank you for taking the time to tell us about your experience at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. We are sorry that your experience did not meet your expectations. Our higher grade rooms have an abundance of architectural character and the rooms are designed to enjoy indoor pursuits, when the outside weather isn't ideal. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Safe travels.

2 out of 5
The view was fantastic but was disappointing that it was noisy and after paying a huge amount for the room, you had to pay additional fees for wifi.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

21 May 2021 by Management Team

Dear Guest, Thank you for taking the time to tell us about your experience at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. We are sorry that your experience did not meet your expectations. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Safe travels.

4 out of 5
A nice complex, grounds are lovely & the amenities and restaurants good for young families. Unfortunately we had booked & paid extra for a Valley view room but did not get a view. We looked over some bush land but we Wish we had saved the extra $100. We also paid extra for 2 mornings’ breakfast but only ate breakfast at the resort once, as the food was nothing special: quite bland, cold, poached egg was ‘boiled. We ate dinner at 2 different resort restaurants; both OK but again nothing special, particularly considering the price of the meals.

Posted by on 14 Apr. 2021

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About the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Location 1 Sublime Point Road, Leura, NSW 2780

Property Features

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. An outdoor pool, a spa tub, and a fitness center are also featured at the family-friendly Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 222 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Leura Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers 222 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Embers Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sublime Lounge - Overlooking the pool, this lobby lounge specializes in local cuisine and serves brunch and light fare. Open daily.

Jamisons Restaurant - Overlooking the garden, this buffet restaurant serves breakfast only. Open daily.

Eucalypt Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Leura Golf Club Bistro - Overlooking the golf course, this bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 16
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 29 and AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Blue Mountains
  • Fairmont Blue Mountains MGallery Collection
  • Fairmont Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains Resort
  • Fairmont Resort Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains MGall
  • Fairmont Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery
  • Fairmont Resort Spa Blue Mountains MGallery by Sofitel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.