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4.0 out of 5

"Should have dedicated shower not have to climb in the bath to shower " More

By a verified traveller on Wed 23 Mar 2022

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Hotel Description

A family-friendly stay in Sydney awaits you at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Within a 5-minute stroll you'll find Blue Mountains National Park and Sublime Point Lookout within a 30-minute walk. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

All 222 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and room service makes dining in an option. Nice touches include bathrobes and free toiletries. Additionally, safes, hair dryers, and phones are available.

A day of pampering at Ubika Spa can include hot stone massages, beachside massages, body wraps, and body scrubs along with access to the spa tub. The restaurant, Embers Restaurant, serves local cuisine and is open for lunch and dinner. Two Doctors Whiskey Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to horse riding/rentals. Business amenities include a conference center and a business center. Other amenities include a gym, an outdoor tennis court, and a spa tub. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Leura hotel include Wentworth Falls Lake and Three Sisters.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$227* Per night/room 9 Jun. - 10 Jun.

Superior Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel ratings based on 325 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Everyone (219) Couples (59) Family (37)
5 out of 5
Loved our stay

Posted by on 14 May 2022

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3 out of 5
Should have dedicated shower not have to climb in the bath to shower

Posted by on 23 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by The Fairmont Team

Dear Matthew Thank you for taking the time complete our guest satisfaction survey following your recent stay with us at the Fairmont Resort & Spa Blue Mountains MGallery by Sofitel. Most our rooms are with shower above the bath, so next time try to book an accessible room. Thank you again for sharing your experience, and we look forward to welcoming you back again in the near future. Kind Regards

5 out of 5
Everything was fantastic!

Posted by on 22 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by The Fairmont Team

Dear Janine We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Thank you for choosing to stay with us and we look forward to warmly welcoming you back to the resort and sublime Blue Mountains again. Sincerely

3 out of 5
The room itself was quite ok, and the reception staff were helpful. TV reception was poor, fridge was noisy. The food really really lets this place down. The Breakfast was very poor with most things not available (due to lack of prep so we later found out), most restaurants not open during the week, and when open food average at best.

Posted by on 22 Feb. 2022

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Comment from Hotel Management

29 Mar. 2022 by The Fairmont Team

Dear Steph We very much appreciate you taking the time to complete the survey regarding your recent stay with us at the Fairmont Resort & Spa Blue Mountains MGallery by Sofitel. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your feedback have been shared with the Restaurant Manager and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4 out of 5
Nice lobby. Restaurants were expensive. Information about local walks not accurate

Posted by on 8 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by The Fairmont Team

Dear Mandy Thank you for your review and we appreciate your feedback. However regret to hear you received incorrect information about local walks. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards

4 out of 5
The view is beautiful.

Posted by on 5 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by The Fairmont Team

Dear Caroline Thank you for taking the time to provide feedback on your recent stay with us in the beautiful Blue Mountains. Thank you once again for your feedback and we hope to hear from you soon. Sincerely

4 out of 5
Smooth check in with breathtaking views around Hotel with good sized modern bedroom but too many noisy kids spoilt the stay. Have a dedicated adults only area in future

Posted by on 5 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by The Fairmont Team

Dear Edward Thank you for taking the time complete our guest satisfaction survey following your recent stay with us at the Fairmont Resort & Spa Blue Mountains MGallery by Sofitel. I am sorry if some aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Fairmont, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We are sorry that some other guests behavior negatively affected your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

5 out of 5
Great holiday destination for the kids

Posted by on 4 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by The Fairmont Team

Dear Mr Richard We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to the resort and stunning Blue Mountains once again in the near future. Sincerely,

5 out of 5
Beautiful resort suitable for all types of get aways. Very good location to explore the mountains and then comeback to luxury.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by The Fairmont Team

Dear Lee Anne We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa. We are thrilled to hear that you had a lovely time with us and look forward to warmly welcome you back to luxury once again in the near future. Stay safe! Best Regards

5 out of 5

Posted by on 29 Dec. 2021

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About the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Location 1 Sublime Point Road, Leura, NSW 2780

Property Features

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. An outdoor pool, a spa tub, and a fitness center are also featured at the family-friendly Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 222 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Leura Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers 222 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Embers Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Two Doctors Whiskey Bar - This bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Jamisons Restaurant - Overlooking the garden, this buffet restaurant serves breakfast only. Open daily.

Misty's Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Leura Golf Club Bistro - Overlooking the golf course, this bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 16
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 29 and AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Blue Mountains
  • Fairmont Blue Mountains MGallery Collection
  • Fairmont Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains Resort
  • Fairmont Resort Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains MGall
  • Fairmont Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery
  • Fairmont Resort Spa Blue Mountains MGallery by Sofitel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.