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Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

4-star property
1 Sublime Point Road, Leura, NSW 1800 796 370
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4.0 out of 5
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"Fairmont Retreat is a paradox…premium tariff and pitched as one of the places to stay, yet it is tired, and below the mark of a premium place to stay. ... " More

By a verified traveller on Sun 04 Jun 2023

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Hotel Description

A family-friendly stay in Sydney awaits you at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Within a 30-minute stroll, you'll find Sublime Point Lookout and Blue Mountains National Park. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at Ubika Spa can include hot stone massages, beachside massages, body wraps, and body scrubs along with access to the spa tub. The restaurant, Embers Grill Restaurant, serves local cuisine and is open for lunch and dinner. Two Doctors Whiskey Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to horse riding/rentals. Business amenities include a conference center and a business center. Other amenities include a gym, a spa tub, and a sauna. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 4-star Leura hotel, you'll be 4.5 km (2.8 mi) from Wentworth Falls Waterfall and 5 km (3.1 mi) from Wentworth Falls Lake.

Book a blissful stay in the Blue Mountains Fairmont  

A place to nurture body, mind and soul, this Blue Mountains spa retreat takes wellbeing to the next level. In some of Australia’s most stunning countryside, at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel, you can breathe in the energy of Blue Mountains National Park and find sanctuary at Sublime Point Lookout. 

This little pocket of paradise snuggles you in with warm oranges and browns. The Fairmont Blue Mountains echoes the striking outside world with wooden sculptures, vibrant aquarium and an elevated ski-chalet vibe. Dine in elegance by the fire in Embers or grab a pint and hit the billiard tables or games room with its ten-pin alley and pinball classics. Ubika Day Spa is a blissful escape from it all, or you could gallop off on a revitalising Blue Mountain horse-riding excursion. 

To book a sensational stay at the Sofitel Blue Mountains Leura resort, simply enter your travel dates at Wotif. All that’s left to do is choose between standard and superior rooms, either with views across the gardens or your own private courtyard.  

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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$227* Per night/room 8 Jun. - 9 Jun.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel ratings based on 323 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Everyone (198) Couples (78) Family (35)
3 out of 5
Fairmont Retreat is a paradox…premium tariff and pitched as one of the places to stay, yet it is tired, and below the mark of a premium place to stay. While there are amazing views, there is limited selection in the bar and wine list. No mini bar options and inadequate in-room dining options. We won’t stay again.

Posted by on 4 Jun. 2023

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4 out of 5
Great location, staff well trained overall experience very satisfying. Property in need of serious refurbishment, last stayed 1997 and doesn’t appear much has changed…. Riding on the back of Blue Mountain location to draw the business from young families, even this market will slow if consideration to capital investment is forthcoming.

Posted by on 23 Apr. 2023

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Comment from Hotel Management

1 Jun. 2023 by Zeke Turnbull - Guest Relations Agent

Dear Stuart, Thank you for taking the time to review Fairmont Resort & Spa Blue Mountains. It is lovely to hear that you enjoyed your experience with us, I will be sure to share this with our team. We understand your concern to the appearance of the hotel, we appreciate you bringing this to our attention. We have plans set to being shortly that will give the hotel a fresh and exciting new look. Thank you for taking the time to leave your feedback about Fairmont Resort & Spa Blue Mountains. Kind regards, Zeke TurnbullGuest Relations AgentFairmont Resort & Spa Blue Mountains

5 out of 5

Posted by on 14 Apr. 2023

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Comment from Hotel Management

1 Jun. 2023 by Zeke Turnbull - Guest Relations Agent

Dear Steven, Thank you for taking the time to review Fairmont Resort & Spa Blue Mountains. We are thrilled to see that you enjoyed your stay and we look forward to welcoming you back to The Fairmont Resort soon. Kind regards, Zeke TurnbullGuest Relations AgentFairmont Resort Blue Mountains

3 out of 5
Restaurant service was slow and below par even though the food was good!

Posted by on 13 Apr. 2023

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4 out of 5
Nice modern facility, rooms were fairly standard Both indoor and outdoor pools were very cold Our room was not serviced even though we stayed tow nights and the staff's attituded towards this was poor

Posted by on 28 Mar. 2023

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4 out of 5
Lots to do for kids. Needs a couple more places for meals.

Posted by on 13 Mar. 2023

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5 out of 5
Place was quiet and peaceful Breakfast was great dinner was good The massage was unbelievable so good I was floating afterwards

Posted by on 26 Feb. 2023

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Comment from Hotel Management

27 Feb. 2023 by Fairmont Resort Team

Dear Theo, We very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Resort Team

4 out of 5
First off got the worst room at the bottom looking up at the pool wall, then was upgraded. Overall place needs a face lift, upgrade. Balcony window frames block vision of the mountains at eye level. Rooms need balconies. Back of house and all exhaust hoods should not be on the mountain view side, noisy and can hear in the rooms and the lights are left on which should be on sensors. New fridges needed and Mini bar options. Pool bed/chairs were broken. Bistro was the best though and high light.

Posted by on 26 Feb. 2023

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4 out of 5

Posted by on 20 Jan. 2023

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Comment from Hotel Management

13 Feb. 2023 by Fairmont Resort Team

Dear Lina, we very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Resort Team

5 out of 5
Panoramic views of valley

Posted by on 9 Jan. 2023

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Comment from Hotel Management

13 Feb. 2023 by Fairmont Resort Team

Dear Robert, we very much appreciate your comments regarding your stay at the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Resort Team

About the Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Location 1 Sublime Point Road, Leura, NSW 2780

Property Features

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. An outdoor pool, a spa tub, and a fitness center are also featured at the family-friendly Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 224 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Leura Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel offers 224 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Embers Grill Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Two Doctors Whiskey Bar - This bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Jamisons Restaurant - Overlooking the garden, this buffet restaurant serves breakfast only. Open daily.

Misty's Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Leura Golf Club Bistro - Overlooking the golf course, this bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 16
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 per person
  • Fee for in-room wireless Internet: AUD 24.50 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Blue Mountains
  • Fairmont Blue Mountains MGallery Collection
  • Fairmont Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains Resort
  • Fairmont Resort Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery Collection Leura
  • Fairmont Blue Mountains MGall
  • Fairmont Blue Mountains MGallery Sofitel Leura
  • Fairmont Resort Blue Mountains MGallery
  • Fairmont Resort Spa Blue Mountains MGallery by Sofitel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Hotel
  • Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel Leura

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.