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4.1 out of 5

"Excellent property with amazing outlook! Easy and great service. We stayed in the Heritage building, lovely, but the only downside was our room was r ... " More

By a verified traveller on Mon 26 Jul 2021

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Hotel Description

At Ramada Resort by Wyndham Shoal Bay you'll be 2.6 km (1.6 mi) from Point Stephens Lighthouse and 2.7 km (1.7 mi) from Nelson Head Lighthouse. Highlights at this aparthotel include 2 restaurants, an outdoor swimming pool, and an indoor swimming pool.

You can enjoy a TV with digital channels, and each apartment features free WiFi, a DVD player, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. An iron/ironing board, free toiletries, and a wardrobe or closet are also available. Housekeeping is not available.

At the aparthotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. There's also the convenience of free self parking.

With a stay at this 4-star Shoal Bay aparthotel, you'll be 3.2 km (2 mi) from d'Albora Marinas Nelson Bay and 4.3 km (2.7 mi) from Dutchmans Beach.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$139* Per night/room 11 Oct. - 12 Oct.

3 Bedroom Bayview Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Waterview

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Standard Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Deluxe Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Waterview Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Ramada Resort by Wyndham Shoal Bay ratings based on 881 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Resort by Wyndham Shoal Bay

Everyone (354) Couples (343) Family (173)
4 out of 5
Excellent property with amazing outlook! Easy and great service. We stayed in the Heritage building, lovely, but the only downside was our room was right above the smoking section of the cafe below, so our balcony couldn't be used due to the smell of smoke in a non-smoking room.

Posted by on 26 Jul. 2021

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5 out of 5

Posted by on 5 Jul. 2021

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5 out of 5
Great views Easy access but they needed to attend to the lighting in units as the lights were very dull and fittings dirty

Posted by on 23 Jun. 2021

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3 out of 5
Loved this location Have to say the county club meals service and standards over the top Would have rated highly but our room was not serviced once in 3 days I like clean towels and made to feel special Room great facility great Just needs better customer care

Posted by on 16 Jun. 2021

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Comment from Hotel Management

16 Jun. 2021 by Reservations

Hi there, Thank you for your feedback. We unfortunately do not service our Apartments during the stay as they are fully self-contained units. We do however have a plethora of everything one may need upon request. We aplogise for the inconvenience this has caused. Kind regards, Reservations.

4 out of 5
Bedding didn't match bed which made for uncomfortable sleep

Posted by on 10 Jun. 2021

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1 out of 5
In our room there was 2 lounges....one lounge the armrest fell apart and one of the ladies fell backwards onto her back hitting her head on the wall and hurting her back. On pulling out the sofa bed found it to be stained with urine and possibly semen. Under the lounges were biscuits that were covered in mould and dust.

Posted by on 23 May 2021

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5 out of 5

Posted by on 23 May 2021

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5 out of 5
Friendly, helpful staff and convenient location to my event.

Posted by on 2 May 2021

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5 out of 5

Posted by on 1 May 2021

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5 out of 5
Such friendly and helpful staff. The view from our room was gorgeous.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

16 Jun. 2021 by Reservations

Hi there, Thank you for your feedback. We're ecstatic that you've enjoyed your stay and we look forward to seeing you again soon. Kind regards, Reservations.

About the Ramada Resort by Wyndham Shoal Bay

Location 35-45 Shoal Bay Rd, Shoal Bay, NSW 2315

Property Features

Ramada Resort by Wyndham Shoal Bay offers its guests an indoor pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ramada Resort by Wyndham Shoal Bay also features tour/ticket assistance, laundry facilities, and express check-out. Free self parking is available. This 4-star Shoal Bay aparthotel is smoke free.

  • 102 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ramada Resort by Wyndham Shoal Bay offers 102 accommodations with DVD players and hair dryers. Accommodations at this 4-star aparthotel have kitchens with refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Digital television is provided. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • In-room kitchen
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Shoal Bay Country Club - Onsite restaurant. Guests can enjoy drinks at the bar.

Mermaids Cafe - Onsite café. Open daily.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is located in close proximity to live entertainment venues. Guests may experience related noise until midnight on weekends and some weekdays.

Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 0.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Resort Shoal Bay
  • Ramada Shoal Bay
  • Shoal Bay Hotel Shoal Bay
  • Ramada Resort Wyndham Shoal Bay
  • Ramada Wyndham Shoal Bay
  • Shoal Bay Resort Spa
  • Ramada Resort Wyndham Shoal
  • Ramada By Wyndham Shoal Shoal
  • Ramada Resort by Wyndham Shoal Bay Shoal Bay
  • Ramada Resort by Wyndham Shoal Bay Aparthotel
  • Ramada Resort by Wyndham Shoal Bay Aparthotel Shoal Bay

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.