"Balcony was large. False smoke alarm in a room caused an unecessary whole hotel evacuation at 10pm at night. These things must be better checked and m
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At The Landmark Resort Nelson Bay you'll be within a 10-minute stroll of d'Albora Marinas Nelson Bay and within 30 minutes of Fly Point Marine Reserve. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.
You can enjoy flat-screen TVs with cable channels, and all 118 rooms feature free WiFi, DVD players, and coffee/tea makers. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Hair dryers, phones, and irons/ironing boards are also available.
The restaurant, The Nelson Way, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the spa tub and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking.
With a stay at this 4-star Nelson Bay hotel, you'll be 2.4 km (1.5 mi) from Gan Gan Hill Lookout and 2.7 km (1.6 mi) from Nelson Head Lighthouse.
The Landmark Resort Nelson Bay ratings based on 612 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Landmark Resort Nelson Bay
Everyone (274)Couples (222)Family (107)
3 out of 5
Balcony was large. False smoke alarm in a room caused an unecessary whole hotel evacuation at 10pm at night. These things must be better checked and maintained by the maintenance officer. Quite distressing for patrons old and young.
Posted by Elizabeth on 23 Apr. 2022
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Comment from Hotel Management
6 May 2022
by NM
Dear Elizabeth,
We appreciate your feedback and with regards to the false alarm, it was a situation that was unfortunate.However these alarms are getting professionally inspected.
We do apologise for the inconvenience and hope that the rest of your stay was enjoyable.
We hope to see you again at the Landmark.
Kind regards,
The Landmark Nelson Bay
5 out of 5
The convenience of the motel
Posted by Leslie on 27 Mar. 2022
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Comment from Hotel Management
4 Apr. 2022
by NM
Dear Leslie,
Thank you for taking the time to review us.
It seems you enjoyed your stay with us and we hope to welcome you back sometime in the near future.
Warm Regards,
The Landmark Nelson Bay
5 out of 5
A fantastic view from the balcony all over the bay. Easy walk downtown to shops, cafes & restaurants.
Great size apartment.
So close to the golf course to play & the bowling club if you bowl.
Posted by Anne Marie on 12 Mar. 2022
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Comment from Hotel Management
12 Mar. 2022
by S.S
Hi Anne,
Thank you for leaving such a wonderful review.
We look forward to welcoming you again.
4 out of 5
Convenient to facilities quiet clean
Posted by Karen on 9 Mar. 2022
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Comment from Hotel Management
12 Mar. 2022
by S.S
Hi Karen,
Thank you for taking the time to leave us a review.
We hope to welcome back again in the future.
3 out of 5
We didn't like the vomit smell from blockout curtains.
We definitely did not like the cleaners opening our apartment door (internal door) without knocking and on the first morning of a 3 night stay, which should never have happened in the first instance.
We definitely did not like the early morning loud clacking noise of the laundry trolleys on the passageway tiles continually disturbing our sleep, especially as the bedroom backs onto the walkway. We did not like the hard mattress either. In fact, we left to go home a night earlier so we could get a decent sleep.
Posted by Susan, from Thirlmere on 3 Mar. 2022
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Comment from Hotel Management
4 Mar. 2022
by NM
Dear Susan,
we appreciate taken the time to review us and inform about your recent stay.
Our sincere apologies for the disturbance and inconvenience you have encountered during your stay and we will share your experience with the relevant departments to assure to avoid this happening again.
If you like to discuss your stay in more detail with us please don't hesitate to contact us directly.
Kind regards,
The Landmark Nelson Bay
5 out of 5
Happy with our apartment nice and clean . Only thing wasn’t keen on was the shower in the bath. Would be hard to get in out if you were elderly could do with a slip mat for the bath. We didn’t use the spa .
Posted by Lorraine on 16 Feb. 2022
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Comment from Hotel Management
20 Feb. 2022
by NM
Dear Lorraine,
Thank you so much for your kind feedback following your recent stay.
In regards to the spa bath we do offer apartments with shower only but your comment made will be shared amongst the management team. We are of course delighted to read that overall, your stay was positive.
We hope to have you stay again soon.
Warm regards,
The Landmark Nelson Bay
5 out of 5
Its close to the shops
Posted by Julie on 13 Feb. 2022
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Comment from Hotel Management
18 Feb. 2022
by NM
Dear Julie,
Thank you for taking the time to review us.
We are glad you enjoyed your time here at the Landmark and we hope to welcome you back soon!
Kind regards,
The Landmark Nelson Bay
4 out of 5
Good spot
Posted by Garry on 7 Feb. 2022
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Comment from Hotel Management
18 Feb. 2022
by NM
Dear Garry,
Thank you for taking the time in leaving us a great review. We are glad you enjoyed your time here at the Landmark and we hope to welcome you back soon!
Warm regards,
The Landmark Nelson Bay
5 out of 5
The reception lady was very kind and friendly. We enjoyed the pool
Posted by Lina on 6 Feb. 2022
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Comment from Hotel Management
18 Feb. 2022
by NM
Dear Lina,
Thank you for taking the time to write such a wonderful review.
Please be assured your feedback has been passed onto the team and we hope to welcome you back to the hotel soon.
Best regards,
The Landmark Nelson Bay
5 out of 5
Great clean and spacious room. Awesome to have a balcony with water view.
Posted by gavin on 4 Feb. 2022
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Comment from Hotel Management
4 Feb. 2022
by NM
Dear Gavin,
Thank you for taking the time to write such a wonderful review.
Please be assured your feedback has been passed onto the team and we hope to welcome you back to the hotel soon.
Best regards,
The Landmark Nelson Bay
The Landmark Resort Nelson Bay offers its guests an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and an arcade/game room are also featured at The Landmark Resort Nelson Bay. Self parking is free. Smoking is allowed in designated areas at this 4-star Nelson Bay hotel.
118 guestrooms or units
Breakfast available (surcharge)
Self-service laundry
Tour and ticket information
Game room or arcade
Pool or billiards table
Terrace
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Kitchenette
Laundry facilities
Arcade/game room
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
The Landmark Resort Nelson Bay offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Nelson Bay hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards.
In-room kitchenette
Flat-screen television
Cable channels
DVD player
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Hair dryer
Telephone
Iron and ironing board
Air conditioning
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
The Nelson Way - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday - Sunday: 8:00 AM - 5:00 PM
Guests will receive lockbox information.
This property's front desk is open during the following times:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday - Sunday: 8:00 AM - 5:00 PM
Guests will receive lockbox information.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 25.0 per day.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 8 and AUD 28 per person (approximately)
Rollaway bed fee: AUD 25.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Landmark Resort Nelson Bay
Landmark Nelson Bay
The Landmark Nelson Nelson
The Landmark Resort Nelson Bay Hotel
The Landmark Resort Nelson Bay Nelson Bay
The Landmark Resort Nelson Bay Hotel Nelson Bay
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
The Landmark Resort Nelson Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Landmark Resort Nelson Bay uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. Sanitization practices of Safe Travels (WTTC - Global) are followed. There is a shield between guests and staff in the main contact areas.
Yep, The Landmark Resort Nelson Bay has a free self car park.
Yep, The Landmark Resort Nelson Bay is a short 18-minute walk from Dutchmans Beach.
Yep, and guests recommend it! The Landmark Resort Nelson Bay has an outdoor pool.
Yeah, cooked-to-order brekkie is offered daily from 8:00 AM to 10:00 AM.
No, The Landmark Resort Nelson Bay does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2 PM. Check-out time is 10 AM.
No, only service animals are allowed.
There is a golf course next to The Landmark Resort Nelson Bay.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
