For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At The Landmark Resort Nelson Bay you'll be within a 10-minute stroll of d'Albora Marinas Nelson Bay and within 30 minutes of Fly Point Marine Reserve. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.
You can enjoy flat-screen TVs with cable channels, and all 118 rooms feature free WiFi, DVD players, and coffee/tea makers. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Hair dryers, phones, and irons/ironing boards are also available.
The restaurant, The Nelson Way, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the spa tub and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking.
With a stay at this 4-star Nelson Bay hotel, you'll be 2.4 km (1.5 mi) from Gan Gan Hill Lookout and 2.7 km (1.6 mi) from Nelson Head Lighthouse.
The Landmark Resort Nelson Bay ratings based on 625 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Landmark Resort Nelson Bay
Everyone (279)Couples (229)Family (109)
4 out of 5
Signs on ageing property
Posted by Jinal on 15 Nov. 2021
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Comment from Hotel Management
17 Nov. 2021
by GW
Dear Valued Guest
Thank you for your review. Please be aware we offer 2 room types either standard or deluxe. Our deluxe apartment have been recently renovated with new bathroom, new kitchen, new floor coverings etc.. Our Standard apartments are yet to be renovated but hopefully in the near future. I hope you will stay with us again in the future.
Regards
Landmark Reservations
5 out of 5
Very comfortable accommodation with easy access to all of Port Stephens
Posted by a verified traveller on 9 Jul. 2021
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Comment from Hotel Management
18 Jul. 2021
by S.S
Thank you for taking the time to provide us with such a wonderful review!
3 out of 5
Posted by a verified traveller on 27 Jun. 2021
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Comment from Hotel Management
18 Jul. 2021
by S.S
Thank you for taking the time to review us.
4 out of 5
Great views of Port Stephens from high on a hill . Our room had been recently refurbished.
A bit of a hike from the hotel to the CBD given that it’s situated a hill.
Had a spa bath only , which you needed to acess carefully .
.
Posted by a verified traveller on 19 Jun. 2021
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Comment from Hotel Management
24 Jun. 2021
by NM
Dear valued guest,
Thank you for taking the time in leaving us a great review. We are glad you enjoyed your time here at the Landmark and we hope to welcome you back soon!
4 out of 5
Good location and very close proximity to the shops
Posted by a verified traveller on 21 May 2021
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Comment from Hotel Management
24 Jun. 2021
by NM
Dear valued guest,
Thank you for taking the time in leaving us a great review. We are glad you enjoyed your time here at the Landmark and we hope to welcome you back soon!
4 out of 5
Over priced for a room with no service. best feature was the view. Shower in spa bath is very dangerous. Won't stay there again.
Posted by a verified traveller on 8 May 2021
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Comment from Hotel Management
24 Jun. 2021
by NM
Dear valued guest,
We apologise that we have not met your expectations. We appreciate your constructive feedback and it will be shared with the entire team for improvement.
5 out of 5
Hotel was close to town centre
Posted by a verified traveller on 5 May 2021
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5 out of 5
Posted by a verified traveller on 18 Apr. 2021
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5 out of 5
Great place to stay . The room was alittle dated however the bath spa was fantastic. The tv was very confusing. . The outdoor pool area was excellent and the club being nearby was very convenient .
Posted by a verified traveller on 16 Apr. 2021
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2 out of 5
We stayed there for 5 nights but it was very disappointing experience for our family. We found multiple hair in the bed sheet after we checked in. The bed sheet did not look like it was replaced. We shown staff the hair and she apologized and changed a new bed sheet. On day three, when we requested a fresh set of bath towels, we were told we will be charged extra fees for fresh daily bath towel. I told staff I was not aware when I booked and asked the staff why this extra charge information was not disclosed when booking. The staff said it was in the hotel letter, the letter they gave us on the date of the arrival. I told them as a hotel customer, I am entitled to know how I will be charged on the date when I book, not the date when I arrive. The whole conversation with the staff was very unpleasant. I expressed my dissatisfaction and later on that date I received a call from another staff, apologized and confirmed we wont be charged extra for towels. Many places in that hotel are not right. The wall is thin, we could hear noises from next rooms. Staying at an apartment-style property might mean sacrificing a few typical hotel features — like a pool, sure. Daily housekeeping, OK — we can make do with weekly. But it should never, ever mean sacrificing sheets and bath towels. the customer should not be charged without first knowing the hidden charges (toilet paper, clean towels etc). Watch out the hidden fees. We will never return and do not recommend.
The Landmark Resort Nelson Bay offers its guests an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and an arcade/game room are also featured at The Landmark Resort Nelson Bay. Self parking is free. Smoking is allowed in designated areas at this 4-star Nelson Bay hotel.
118 guestrooms or units
Breakfast available (surcharge)
Self-service laundry
Tour and ticket information
Game room or arcade
Pool or billiards table
Terrace
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Kitchenette
Laundry facilities
Arcade/game room
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
The Landmark Resort Nelson Bay offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Nelson Bay hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards.
In-room kitchenette
Flat-screen television
Cable channels
DVD player
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Hair dryer
Telephone
Iron and ironing board
Air conditioning
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
The Nelson Way - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 6:00 PM
Special check-in instructions:
The front desk is open during the following times:
Saturday - Thursday: 8:00 AM - 5:00 PM
Friday - Friday: 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Saturday - Thursday: 8:00 AM - 5:00 PM
Friday - Friday: 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 25.0 per day.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 8 and AUD 28 per person (approximately)
Late check-in fee: AUD 58 for check-in between 10:00 AM and noon
Rollaway bed fee: AUD 25.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Landmark Resort Nelson Bay
Landmark Nelson Bay
The Landmark Nelson Nelson
The Landmark Resort Nelson Bay Hotel
The Landmark Resort Nelson Bay Nelson Bay
The Landmark Resort Nelson Bay Hotel Nelson Bay
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently asked questions
The Landmark Resort Nelson Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Landmark Resort Nelson Bay uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. Sanitization practices of Safe Travels (WTTC - Global) are followed. There is a shield between guests and staff in the main contact areas.
Yep, The Landmark Resort Nelson Bay has a free self car park.
Yep, The Landmark Resort Nelson Bay is a short 18-minute walk from Dutchmans Beach.
Yep, and guests recommend it! The Landmark Resort Nelson Bay has an outdoor pool.
Yeah, cooked-to-order brekkie is offered daily from 8:00 AM to 10:00 AM.
No, The Landmark Resort Nelson Bay does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2 PM. Check-out time is 10 AM.
No, only service animals are allowed.
There is a golf course next to The Landmark Resort Nelson Bay.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
