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4.5 out of 5

"Fantastic location! " More

By a verified traveller on Sun 06 Jun 2021

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Hotel Description

A family-friendly stay in Bateau Bay awaits you at Blue Lagoon Beach Resort. You'll be 5.7 km (3.5 mi) from Terrigal Beach and 8.5 km (5.3 mi) from Terrigal Lagoon. Highlights at this beachfront campground include 6 spa tubs, an outdoor swimming pool, and free self parking.

Spend the day at the beach and enjoy the onsite kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a snack bar/deli. There's also the convenience of limited parking.

Sights within a 20-minute drive of this 3.5-star Bateau Bay campground include Magenta Shores Beach and Westfield Tuggerah.

2 Bedroom Garden View Cabin (1 Queen Bed 1 Single/Twin Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$128* Per night/room 12 Jul. - 13 Jul.

2 Bedroom Beachfront Cabin

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

2 Bedroom Ocean View Cabin

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

1 Bedroom Studio Cabin

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Cabin (1 Queen Bed 2 Bunk Bed)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

1 Bedroom Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Blue Lagoon Beach Resort ratings based on 239 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Blue Lagoon Beach Resort

Everyone (95) Couples (37) Family (103)
5 out of 5
Fantastic location!

Posted by on 6 Jun. 2021

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5 out of 5
Amazing location, beach right outside your door. The room itself was clean and was a great room and definitely worth the price. Will stay again in future

Posted by on 20 May 2021

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Comment from Hotel Management

5 Jun. 2021 by j

Hi Anonymous Thanks for the great rating and great review. See you again next time.

4 out of 5
The property was good for the 6 of us who stayed , could definitely do with beds that could be more comfortable to sleep on way too hard and the bunk beds where too small and mattresses where thin. Could also provide more items in the kitchen as well as there was no chopping board to use and limited pots and pans and limited utensils too. Other than that it was an overall great get away for us as a family plenty of activities for my kids and older kids to do too. Friendly staff and the added comforts of security patrols throughout the nights. Very well designed and set out the spa was gorgeous but could have been hotter the temperature wasn’t exactly warm enough... Fantastic location , did look at other caravan/ holiday parks in the area and found that “The Blue Lagoon” had more to offer than any other and they are the closest to the beach in walking distance..😀

Posted by on 2 May 2021

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Comment from Hotel Management

15 May 2021 by j

HI Anonymous Thanks for taking the time to review your recent stay with us. We are so pleased you had such a good time and we look forward to welcoming you back in the future.

5 out of 5
The views from the cabin ,s was great. Close to adminatieas 4.5 .

Posted by on 23 Apr. 2021

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5 out of 5
Really family friendly. Property along needs a bit of maintenance

Posted by on 7 Apr. 2021

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Comment from Hotel Management

15 May 2021 by j

Hi Anonymous Thanks for the great rating; we look forward to welcoming you back again soon.

5 out of 5

Posted by on 4 Mar. 2021

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5 out of 5
It was in a great location beach and pool park for the little ones basketball hoop. Large chess set table tennis all for free. Bike and paddle board hire Kids had a great time Cabin we had was not so good with a 2 yr old but after moving a few things from lower cupboards worked out well

Posted by on 27 Feb. 2021

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1 out of 5
booked an ocean view cabin as per the beautiful photos on here and on thier official website, only to get there and find out thier so called ocean view cabin is a faint view of the ocean from the side of the veranda and had a building block right in front of us and lots of trees blocking that so called ocean view. tried to get another cabin, girls were trying to help but they had nothing else available even for extra charge. finally the next day we were moved to a better view cabin but was full of cocraches cause there was a crack in the screen door, couldnt sleep literally. also both cabins had the stove with no self lighting or a lighter, had to run to a servo to buy a lighter. another issue was the lack of activities during rainy weather, they had nothing at all to do eg indoor activities or pool. outdoor pool is totally unsafe as its got steps inside the water and no signage to say so and was not heated enough and had a deep centre so not so suitable for kids. also no supervision at all at the beach or the pool.

Posted by , from sydney on 31 Jan. 2021

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Comment from Hotel Management

5 Feb. 2021 by j

Hi Ghada It sounds like you really wanted a beachfront cabin; and when you were then disappointed with your view things seemed to spiral for you. Our pool is heated all year round but "not enough" is reflective of individual expectations. This is not a normal experience for our guests and we apologise we did not meet your expectations on this occasion.

4 out of 5
Great cabin design, maintenance a little poor (eg holes in fly screens), wonderful service, beautiful location, parking for two cars. One significant issue was lack of mobile phone reception in our cabin - SOS only. Couldn’t use phone or mobile internet in cabin. I was planning to work while there. Had to drive to top of hill, out of the resort, to get mobile connection.

Posted by on 30 Jan. 2021

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Comment from Hotel Management

5 Feb. 2021 by j

Hi Anonymous Thanks for taking the time to review your recent stay.

4 out of 5

Posted by on 28 Jan. 2021

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Comment from Hotel Management

12 Feb. 2021 by j

Hi Anonymous Thanks for the rating.

About the Blue Lagoon Beach Resort

Location 10 Bateau Bay Rd, Bateau Bay, NSW 2261

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Blue Lagoon Beach Resort offers its guests 6 spa tubs, an outdoor pool, and a children's pool. The family-friendly Blue Lagoon Beach Resort also features barbecue grills, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis. This 3.5-star Bateau Bay campground is smoke free.

  • 1 floor
  • 53 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Sydney Airport (SYD) (109.4 km / 68 mi)
  • Parking: Free self parking

Room Amenities

Blue Lagoon Beach Resort offers 53 accommodations with air conditioning.

  • Microwave
  • Kitchenware
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 15 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 15
  • Events/parties allowed
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blue Lagoon Beach Resort Bateau Bay
  • Blue Lagoon Beach Bateau Bay
  • Blue Lagoon Beach Bateau Bay
  • Blue Lagoon Beach Resort Campsite
  • Blue Lagoon Beach Resort Bateau Bay
  • Blue Lagoon Beach Resort Campsite Bateau Bay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:30 AM to 5:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Blue Lagoon Beach Resort.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.