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Shelly Beach Holiday Park

3.5-star property
2 Bateau Bay Road, Bateau Bay, NSW 1800 796 370
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Very good!
75%
of guests recommend
4.0 out of 5
Wotif Guest Rating
View all 68 Wotif Guest Reviews

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Hotel Description

At Shelly Beach Holiday Park you'll be within a 30-minute stroll of Toowoon Bay Beach and Swadling Reserve. Highlights at this property include an outdoor swimming pool and free self parking.

This smoke-free property offers free WiFi in public areas, barbecues and a television in a common area. Plus you'll find laundry facilities.

With a stay at this 3.5-star Bateau Bay property, you'll be 2.6 km (1.6 mi) from Crackneck Lookout and 2.9 km (1.8 mi) from Blue Bay Beach.

Beachwalk 4 Berth

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$128* Per night/room 21 Oct. - 22 Oct.

Ocean View 6 Berth

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

2 Bedroom Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin / Double Cabin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Ocean View 4 Berth

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Beachwalk 6 Berth

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Shelly Beach Holiday Park ratings based on 68 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Shelly Beach Holiday Park

Everyone (32) Couples (10) Family (26)
5 out of 5

Posted by on 12 Oct. 2019

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4 out of 5
The location was great . The couch needs replacing, very old, uncomfortable and the arm at one end was broken

Posted by on 3 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by j

Hi Anonymous Thanks for the feedback on your recent stay we will check our cabins and find that broken couch. See you back here again soon.

4 out of 5
Great location, close to beach and surf club, would recommend.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

7 Sep. 2019 by j

Hi Anonymous Thanks for the recommendation; we look forward to you returning again.

5 out of 5
great location, friendly staff. Easy stroll to beach

Posted by on 27 May 2019

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Comment from Hotel Management

29 May 2019 by j

Hi Anonymous Thanks for the great review. We are glad you enjoyed the park!

3 out of 5
The water slides were great, but there was no where else for the kids to play safely in the camp grounds. The cabins were clean, but not all pillows had cases and the appliances and kitchen area were very old and in poor condition. The fridge had condensation on top at all times, was freezing with ice at the back and froze our food. The oven needed something to light it, but no instructions were given for this, and the stove top needed to be lit, but no matches were provided. These things brought down the overall experience for us with minimal stuff provided for cooking and applpiances in desperate need of replacement.

Posted by on 6 May 2019

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Comment from Hotel Management

14 May 2019 by j

Hi Anonymous Thanks for the feedback on your recent stay, we will investigate and ensure that we work to ensure future guests experiences are enhanced from this.

3 out of 5
The pool and water park were amazing, as well as the location being a short walk away from the beautiful Shelly Beach. The caravan park itself was run down. Pot holes and badly maintained roads within so it was hard to ride a bike / scooter. Sites were tightly packed in so it felt very crowded. Cabins were very small with old, sometimes broken furniture and appliances. Our sofa was broken, the fridge was rusty.

Posted by on 16 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Jody - Customer Service

Hi Anonymous Thanks for the feedback on your recent stay. We do have an amazing location. Our park is very busy, and yes there are some potholes however there was no absence of people particularly children riding their bikes and scooters throughout the park. We will use the feedback you have provided to make our products better for future guests; and also recommend advising any issues whilst you are staying with us to give us the opportunity to fix or replace anything that may need it and also make your experience more enjoyable too.

5 out of 5
My kids absolutely loved the water park, they played in it for hours! Beds in the cabin were super comfy. Location is wonderful. Staff super friendly. I would definitely stay again

Posted by on 9 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Jody - Customer Service

Hi Anonymous Thanks for the great rating and review on your recent stay with us. We look forward to you and the family visiting again soon!

4 out of 5

Posted by on 9 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Jody - Customer Service

Hi Anonymous Thanks for rating your recent stay with us.

5 out of 5
All good gst broblem no have air conditions level 2 to hoot

Posted by on 8 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Jody - Customer Service

Hi Anonymous Thanks for feedback on your recent stay with us. It was a very hot Dec/Jan and the cabins can get very hot during consecutive days of these temperatures; that even the air conditioner doesn't seem enough sometimes. We look forward to you and the family returning again to enjoy the park in the future.

3 out of 5
Was noisy at this time of the year (Xmas) Had trouble exiting the entrance gate and particularly returning at10 pm. Not given enough information. IEnjoyed the stay and will probably return

Posted by on 2 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Jody - Customer Service

Hi Anonymous Thanks for the feedback on your recent stay. We acknowledge that on occasions the boomgates present problems for our guests; however through the school holidays we have security guards on every night to assist, as well as instructions and an after-hours assistance number on the back of the park map that you would have received at check in. We look forward to you returning in the future.

About the Shelly Beach Holiday Park

Location 2 Bateau Bay Road, Bateau Bay, NSW 2261

Property Features

Shelly Beach Holiday Park offers its guests an outdoor pool, a BBQ, and laundry facilities. Public spaces have free WiFi. Self parking is free. This 3.5-star Bateau Bay cabin is smoke free.

  • 1 floor
  • 20 guestrooms or units
  • 17 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool1
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (108.8 km / 67.6 mi)
  • Parking: Free self parking

Room Amenities

Shelly Beach Holiday Park offers 20 forms of accommodation. Bathrooms include a shower.

  • Shower

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM.
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shelly Beach Cabins Cabin Bateau Bay
  • Shelly Beach Cabins Bateau Bay
  • Shelly Beach Holiday Park Cabin Bateau Bay
  • Shelly Beach Holiday Park Cabin
  • Shelly Beach Holiday Park Bateau Bay
  • Shelly Beach Bateau Bay
  • Shelly Beach Holiday Park Cabin
  • Shelly Beach Holiday Park Bateau Bay
  • Shelly Beach Holiday Park Cabin Bateau Bay

You should know

  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.