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Hotel Description

At Oaks Cypress Lakes Resort you'll be within just a 15-minute stroll of Cypress Lakes Golf and Country Club and Brokenwood Wines. Highlights at this aparthotel include 2 restaurants, 3 outdoor swimming pools, and a golf course.

You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a balcony, and a dining area. A refrigerator and a microwave make in-room dining convenient. A living room, a ceiling fan, and a safe are also available. Housekeeping is available on request.

The bistro, Cypress Lakes Bistro & Ba, is open for breakfast, lunch, and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, spa tub, seasonal outdoor swimming pool, and pool loungers. Meeting rooms, conference space, and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Pokolbin aparthotel include Tempus Two Winery and Roche Estate.

One Bedroom Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$209* Per night/room 20 Mar. - 21 Mar.

2 Bedroom Premier Villa (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Villa, 3 Bedrooms (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 7 Max

1 Bedroom Premier Villa (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Villa, 3 Bedrooms (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Villa

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Cypress Lakes Resort ratings based on 1,111 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Cypress Lakes Resort

Everyone (456) Couples (317) Family (306) Other (1)
5 out of 5
Great facilities staff were very friendly Bistro floor area was very dirty Glass door in our room made it not very private but overall had a great stay and will be back

Posted by on 7 Feb. 2024

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3 out of 5
Nice location however rooms are quite dated

Posted by on 31 Jan. 2024

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Comment from Hotel Management

3 Feb. 2024 by Oaks Cypress Lakes Management

Hi Mark, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

5 out of 5
First was good experience

Posted by on 22 Jan. 2024

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5 out of 5
Beautiful property… and surrounded by nature .. staff were excellent and the meals were very lovely.. very close to shops and beautiful wineries

Posted by on 19 Jan. 2024

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2 out of 5
The resort itself is lovely, the location is good. There are lots of facilities at the resort. The let down was the bed/mattress. We stayed in room 644. It was the hardest bed I have ever slept in. My husband loves a firm mattress, but even he woke up cursing this bed. This ruined the trip as we were unable to sleep making us tired and sore for the entire stay. I would not recommend staying in this room and would check if all the beds are standard across the resort or if this is just the owner of this unit that does not care about the comfort of their guests. The housekeeping also left a lot to be desired. Rubbish from the previous stay was left on the balcony. No toilet paper. The spare blanket had been used and shoved in a draw. Housekeeping should be checking these sorts of things. The body wash, shampoo etc seems to be refilled little bottles which makes me question how hygienic this is. Unfortunately I would not recommend a stay at this resort and we will not return.

Posted by on 30 Dec. 2023

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5 out of 5
Awesome getaway, will always look into Cyprus lakes first in future. Very happy

Posted by on 21 Dec. 2023

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5 out of 5
Beautiful location, friendly helpful team. Perfect relaxing weekend away.

Posted by on 11 Dec. 2023

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5 out of 5
Amazing place. Beautiful views and great food

Posted by on 10 Dec. 2023

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5 out of 5

Posted by on 24 Nov. 2023

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5 out of 5

Posted by on 23 Nov. 2023

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About the Oaks Cypress Lakes Resort

Location 15 Thompsons Road, Pokolbin, NSW 2320

Renovations + Closures

The following facilities will be closed during September, April, May, June, July, and August:

  • Golf course

Property Features

Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, a spa tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available. This 4-star Pokolbin aparthotel is smoke free.

  • 112 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Oaks Cypress Lakes Resort offers 112 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Cypress Lakes Bistro & Ba - Overlooking the golf course, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25–31.50 for adults, and AUD 25–31.50 for children
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cypress Lakes Pokolbin
  • Cypress Lakes Resort Pokolbin
  • Cypress Lakes Hotel Pokolbin
  • Oaks Cypress Lakes Resort Pokolbin
  • Cypress Lake Resort
  • Oaks Cypress Lakes Pokolbin
  • Oaks Cypress Lakes
  • Cypress Lakes Resort
  • Oaks Cypress Lakes Pokolbin
  • Oaks Cypress Lakes Resort Pokolbin
  • Oaks Cypress Lakes Resort Aparthotel
  • Oaks Cypress Lakes Resort Aparthotel Pokolbin

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.