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4.5 out of 5

"The property has everything you need, and we liked that it has Petting Farm for the kids. " More

By a verified traveller on Mon 13 Jun 2022

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Hotel Description

You'll be connected to a shopping center at Pokolbin Village, and within just a 10-minute stroll of Hope Estate and Roche Estate. Highlights at this motel include 2 outdoor swimming pools, a restaurant, and free self parking.

The café, Fawk Foods Kitchen, is open for breakfast and lunch. Enjoy the 2 outdoor tennis courts. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities.

Places within a 30-minute walk of this 4-star Pokolbin motel include Brokenwood Wines and Tamburlaine Organic Wines.

Economy Cabin

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Basic Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pokolbin Village ratings based on 323 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pokolbin Village

Everyone (121) Couples (148) Students (1) Family (47)
4 out of 5
The property has everything you need, and we liked that it has Petting Farm for the kids.

Posted by on 13 Jun. 2022

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5 out of 5
Beautiful location

Posted by on 1 May 2022

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5 out of 5

Posted by on 1 May 2022

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5 out of 5
Amazing customer service and very lenient on late checkout times. Definitely go to in Hunter region for accomodation.

Posted by on 26 Apr. 2022

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5 out of 5
Our second time stay at Pokolbin Village and we love it! My husband loves the serenity and convenience of the hotel which is located close to a grocery store and quality restaurants; my son loves the BBQ, tennis court, swimming pool and the kangaroos; and I enjoyed the wine from Hope Estate nearby! Friendly staff too. Big thanks to Maddy and Katie to help us with late check-in and providing what I needed. Fantastic experience and will surely visit again!

Posted by on 24 Apr. 2022

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4 out of 5
Simple and clean

Posted by on 4 Mar. 2022

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5 out of 5

Posted by on 22 Feb. 2022

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5 out of 5
We asked for a room change, staff were able to make this happen quickly and without fuss. I was disappointed with the ‘cabin style’ accommodation we had booked (dated, no privacy) but we moved to a suite room and it was perfect. Accommodation very clean, well stocked & central to Pokolbin’s offerings.

Posted by on 3 Feb. 2022

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3 out of 5
Location is very central. The Resort (motel) is very tired and overdue for refurbishment.

Posted by on 6 Dec. 2021

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5 out of 5
Clean well located close to all the wineries and activities

Posted by on 19 Nov. 2021

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Comment from Hotel Management

23 Nov. 2021 by NB

Thank You for your review.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Pokolbin Village offers its guests 2 outdoor swimming pools and outdoor tennis courts. A terrace, tour/ticket assistance, and barbecue grills are also featured at Pokolbin Village. Self parking is free. Smoking is allowed in designated areas at this 4-star Pokolbin motel.

  • 27 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pokolbin Village offers 27 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with digital channels and DVD players. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Private balcony or patio
  • Sitting area
  • Flat-screen television
  • Digital channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Fawk Foods Kitchen - This café serves breakfast and lunch.

EXP. restaurant - This fine-dining restaurant serves dinner only. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 5:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's reception hours are 8 AM-5 PM from Monday to Thursday, 8 AM-7 PM on Friday, 8 AM-5 PM on Saturday, and 8 AM-4 PM on Sunday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 5:00 PM
  • Sunday - Sunday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Pokolbin Village

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Housekeeping fees vary based on length of stay
  • Credit card charges are subject to a surcharge of 0.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pokolbin Village
  • Pokolbin Village Motel
  • Pokolbin Village Greater Newcastle
  • Pokolbin Village Greater Newcastle
  • Pokolbin Village Hotel Pokolbin
  • Pokolbin Village Motel
  • Pokolbin Village Pokolbin
  • Pokolbin Village Motel Pokolbin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.