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4.3 out of 5

"Great place to stay . Enjoy the peacefulness and view . " More

By a verified traveller on Mon 15 Jun 2020

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Olive Grove Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$116* Per night/room 12 Aug. - 13 Aug.

Queen Room - Disability Access

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Vineyard View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

A romantic stay in Pokolbin awaits you at Estate Tuscany. You'll be 2.1 km (1.3 mi) from Tintilla Estate Vineyard and Olive Grove and 6.7 km (4.2 mi) from Tyrrell's Wines. Highlights at this family-friendly motel include a winery, a restaurant, and an outdoor swimming pool.

All 38 rooms feature sitting areas, WiFi, and flat-screen TVs. Minibars, coffee/tea makers, and in-room massages are also available.

A pampering day can include deep-tissue massages and Swedish massages. The restaurant, The Mill Restaurant, serves local and international cuisine and is open for breakfast, lunch, and dinner. Brokenback Bar is the motel's own bar, serving drinks along with lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers. Other amenities include WiFi in public areas, a conference center, and coffee/tea in a common area. Full breakfast is available daily between 8 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Pokolbin motel include Roche Estate and Hunter Valley Gardens.

Estate Tuscany ratings based on 461 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Estate Tuscany

Everyone (206) Couples (202) Family (54)
4 out of 5

Posted by on 20 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by cassey

thank you for a great score we are glad to see that you enjoyed your stay.

5 out of 5
Great place to stay . Enjoy the peacefulness and view .

Posted by on 15 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by cassey

Good afternoon Thank you for giving us a great score, we hope to see you again in the near future.

3 out of 5
Had called the property twice and requested for a room with a bath rub, they confirmed saying not a problem. When arrived we got a room with no bath tub and also no hot water. It took forever to get the heater started too. It was freezing so not having these basic amenities wasn’t great. The food (dinner) at the brokenback bar had absolutely no seasoning, so did the breakfast in the morning. Probably the chef doesn’t taste the food before it goes out. Apart from that, it was a nice property.

Posted by , from Sydney on 5 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by cassey

Hi Divya Thank you for your feedback, we are sorry to hear that your stay was not as enjoyable as it should have been. Your feedback is important to us and we have sent all the feedback onto our food and beverage team as well as our Reception team to review.

4 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by jayne

Dear Friends Thank you for your review We hope to see you again at Estate Tuscany Kindest Regards Jayne McGregor Guests Services

4 out of 5
Rooms we stayed in were pretty run down. No hot water for 24hours. Beautiful location, bar and restaurant were fantastic.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Cassey

Thank you for the 4/5 score, we are sorry to hear that you did not enjoy your stay and thank you for your feedback and comments about your stay, lifeline is the lifeline to our business, improvement and success.

5 out of 5
A beautiful property with everything we needed. A pet friendly stay. Loved it!

Posted by on 1 Feb. 2020

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Comment from Hotel Management

1 Feb. 2020 by Jayne

Thankyou for such a wonderful review. We are so happy you enjoyed your stay. We look forward to welcoming you and your furry friend back to Estate Tuscany very soon Kind regards Jayne

3 out of 5
The view and the kangaroos . Wasn't happy with the noise.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Guest Services

Hi The views from our rooms are quite special and the kangaroos are a magnificent animal. We feel quite lucky that the kangaroos come so close and can be seen in their natural habitat. Regarding the noise that you encountered during your stay we are sorry for the inconvenience that this has caused and hope that you enjoy the remainder of your stay.

3 out of 5

Posted by on 19 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by cassey

Thankyou for your score, to allow us to improve our services are you able to expand on any details you would like to see improved. Thank you Cassey

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by cassey

Thank you for a wonderful score we look forward to your next stay.

5 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Cassey

Thank you for a fantastic score we are happy to see that you enjoyed your stay with us.

Property Features

A winery is on site. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this motel measures 12443 square feet (1156 square meters) and includes a conference center. An outdoor pool, spa services, and a terrace are also featured at the family-friendly Estate Tuscany. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Pokolbin motel is smoke free.

  • 1 floor
  • 38 guestrooms or units
  • 12443 sq ft of conference space
  • 1156 sq m of conference space
  • Winery on site
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (77.8 km / 48.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Estate Tuscany offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This Pokolbin motel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Minibar
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 10 AM.

The Mill Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Brokenback Bar - Overlooking the garden, this bar specializes in pizza and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: The Mill RestaurantIf you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 7 PM.
Guests arriving after hours will need to go to the following location to check in: The Mill Restaurant
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 25.00 per accommodation, per day, plus a deposit of AUD 25.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 35 for adults, AUD 8 and AUD 35 for children (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 140 per person (one-way)
  • Airport shuttle fee per child: AUD 140 (one-way), (from 8 to 18 years old)
  • Pet deposit: AUD 25.00 per day
  • Pet fee: AUD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tuscany Estate Resort
  • Tuscany Wine Estate
  • Estate Tuscany Motel Pokolbin
  • Estate Tuscany Motel
  • Tuscany Wine Estate Resort Pokolbin
  • Tuscany Wine Resort
  • Wine Resort Tuscany
  • Tuscany Wine Estate Hotel Pokolbin
  • Tuscany Wine Estate Resort Greater Newcastle/Pokolbin
  • Estate Tuscany Pokolbin
  • Estate Tuscany Greater Newcastle/Pokolbin
  • Estate Tuscany Motel
  • Estate Tuscany Pokolbin
  • Estate Tuscany Motel Pokolbin

You should know

  • Estate Tuscany offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.