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 Pokolbin •1 Room
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Estate Tuscany

4-star property
Corner Hermitage Road & Mistletoe Lane, Pokolbin, NSW 1800 796 370
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4.3 out of 5
Excellent!
See all 471 wotif Reviews

"It was very nice and clean and great amenities. Also very friendly customer service at reception! " More

By a verified traveller on Sun 17 Sep 2023

Points Of Interest

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Hotel Description

A family-friendly stay in Pokolbin awaits you at Estate Tuscany. You'll be 2.1 km (1.3 mi) from Tintilla Estate Vineyard and Olive Grove and 2.5 km (1.6 mi) from Piggs Peake Winery. Highlights at this motel include a winery, a restaurant, and an outdoor swimming pool.

The restaurant, The Mill Restaurant, serves local and international cuisine and is open for breakfast, lunch, and dinner. Brokenback Bar is the motel's own bar, serving drinks along with lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to a playground. Added amenities include free WiFi in public areas, a conference center, and a snack bar/deli. Each morning full breakfast is served between 8 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Pokolbin motel include Tyrrell's Wines and Hunter Valley Gardens.

Olive Grove Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$179* Per night/room 9 Oct. - 10 Oct.

Queen Room - Disability Access

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Vineyard View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Estate Tuscany ratings based on 471 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Estate Tuscany

Everyone (208) Couples (192) Family (61)
5 out of 5
It was very nice and clean and great amenities. Also very friendly customer service at reception!

Posted by on 17 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by Abdel Bennani

Dear Julie,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

5 out of 5
Absolutely stunning stay.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by Abdel Bennani

Dear Ally,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

3 out of 5
Overall just an average hotel. Doors misalign to bar fridge and bathroom so couldn’t shut them properly. Room very cold. Heating only went so high and a small unit so took a long time to get to a reasonable temperature. Beds not very comfortable. Fairly clean.

Posted by on 6 Aug. 2023

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Comment from Hotel Management

6 Aug. 2023 by Abdel Bennani

Dear Deanne,We very much appreciate your comments regarding your stay at Estate Tuscany.We are glad that you enjoyed our beautiful location but disappointed to hear that the restaurant and interiors could have been better. We will review your feedback with our restaurant and maintenance teams.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Estate Tuscany team

4 out of 5
Shower wasn't the best kept going hot to cold & hole underneath bathroom sink in the wall?Toilet wasn't working well when flushing as well & no foxtel TV was quiet small l think because it's just old & rundown?

Posted by on 26 Jun. 2023

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Comment from Hotel Management

28 Jun. 2023 by Abdel Bennani

Dear Marco,We very much appreciate your comments regarding your stay at Estate Tuscany.We are glad that you enjoyed our beautiful location but disappointed to hear that the interiors could have been better. We will review your feedback with our maintenance team.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Estate Tuscany team

4 out of 5
Our room was lovely. Would definitely stay again

Posted by on 25 Jun. 2023

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Comment from Hotel Management

25 Jun. 2023 by Abdel Bennani

Dear Melissa,Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at Estate Tuscany.Regards,Estate Tuscany team

4 out of 5
Friendly staff, easy check in. Spacious room with doors opening onto a gorgeous tuscan style courtyard and gardens. Building felt authentic Tuscan slightly run down style yet still comfortable. Room could do with a little repair here and there but all in all a lovely staff, restaurants and a winery on the estate ground's and plenty of other wineries within a short walk or drive. Would definitely stay here again!

Posted by on 19 Jun. 2023

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Comment from Hotel Management

19 Jun. 2023 by Abdel Bennani

Dear Kylie,Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at Estate Tuscany.Regards,Estate Tuscany team

5 out of 5

Posted by on 22 May 2023

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Comment from Hotel Management

22 May 2023 by Abdel Bennani

Dear Joseph,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

3 out of 5
I liked: - car port - great views - staff - breakfast - very comfortable bed I thought - the motel-like accommodation was surprising - the décor was dated and a bit tatty around the edges - the TV was old (no HD) and no FOXTEL or other streaming services

Posted by on 21 May 2023

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Comment from Hotel Management

21 May 2023 by Abdel Bennani

Dear John,We very much appreciate your comments regarding your stay at Estate Tuscany.We are glad that you enjoyed our beautiful location but disappointed to hear that the interiors could have been better. We will review your feedback with our maintenance teams.Once again, we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Estate Tuscany team

4 out of 5
While the accommodation was suitable there were no tea black tea bags in the room and reception had closed by the time we realised the issue

Posted by on 19 May 2023

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Comment from Hotel Management

21 May 2023 by Abdel Bennani

Dear Stephen,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

5 out of 5
Excellent service. Tidy, warm rooms with fabulous surrounds.

Posted by on 10 May 2023

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Comment from Hotel Management

10 May 2023 by Abdel Bennani

Dear Tracy,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

About the Estate Tuscany

Location Corner Hermitage Road & Mistletoe Lane, Pokolbin, NSW 2320

Property Features

A winery is on site. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Event space at this motel measures 12443 square feet (1156 square meters) and includes a conference center. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Estate Tuscany. You'll have access to the health club at a partner property. Free self parking is available. This 4-star Pokolbin motel is smoke free.

  • 1 floor
  • 38 guestrooms or units
  • 12443 sq ft of conference space
  • 1156 sq m of conference space
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Estate Tuscany offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Pokolbin motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • Minibar
  • Flat-screen television
  • Premium channels
  • Dishwasher
  • Coffee maker
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 10 AM.

The Mill Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Brokenback Bar - Overlooking the garden, this bar specializes in pizza and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 30.00 per accommodation, per day, plus a deposit of AUD 30.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are not compulsory at the property
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 32.50 for adults and AUD 25 for children
  • Pet deposit: AUD 30.00 per day
  • Pet fee: AUD 30.00 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tuscany Estate Resort
  • Tuscany Wine Estate
  • Estate Tuscany Motel Pokolbin
  • Estate Tuscany Motel
  • Tuscany Wine Estate Resort Pokolbin
  • Tuscany Wine Resort
  • Wine Resort Tuscany
  • Tuscany Wine Estate Hotel Pokolbin
  • Tuscany Wine Estate Resort Greater Newcastle/Pokolbin
  • Estate Tuscany Pokolbin
  • Estate Tuscany Greater Newcastle/Pokolbin
  • Estate Tuscany Motel
  • Estate Tuscany Pokolbin
  • Estate Tuscany Motel Pokolbin

You should know

  • The seasonal pool will open in October and close in May.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.