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Mercure Hunter Valley Gardens

4.5 star property

Photo gallery for Mercure Hunter Valley Gardens

Exterior
Miscellaneous
Indoor wedding
Privilege, Room, 1 King Bed
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
The current price is AU$127
includes taxes & fees
8 June - 9 June

Explore the area

View map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
  • Place, Hunter Valley Gardens
    ‪1 min walk‬
  • Place, Roche Estate
    ‪2 min walk‬
  • Place, Brokenwood Wines
    ‪10 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Pokolbin

You'll be connected to a shopping centre at Mercure Hunter Valley Gardens, and within a short 5-minute stroll of Hunter Valley Gardens and Tempus Two Winery. Highlights at this family-friendly motel include a full-service spa, a winery and a restaurant. .A day of pampering at Heavenly Hunter can include massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, Elements Restaurant, is open for breakfast, lunch and dinner. At the motel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and 24-hour gym plus access to mini golf. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free wired Internet in public areas, a hot tub and a sauna. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Pokolbin motel include Roche Estate and Brokenwood Wines.
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What's nearby

  • Hunter Valley Gardens - 1 min walk - 0.1 km
  • Roche Estate - 2 min walk - 0.2 km
  • Tempus Two Winery - 5 min walk - 0.5 km
  • Brokenwood Wines - 10 min walk - 0.9 km
  • Hope Estate - 19 min walk - 1.6 km

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • ‪NINETEEN Hunter Valley - ‬7 min drive
  • ‪Leogate Estate Wines - ‬5 min drive
  • ‪Chocolate Fudge Factory - ‬2 min drive
  • ‪Brokenwood Wines - ‬8 min walk
  • ‪Cafe Enzo - ‬2 min drive

About this property

Mercure Hunter Valley Gardens

A winery is on site. Mercure Hunter Valley Gardens offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a 24-hour health club, and a hot tub are also featured at the family-friendly Mercure Hunter Valley Gardens. Self parking is free.

This 4.5-star Pokolbin motel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 9 buildings
  • Conference rooms
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hunter Valley Gardens offers 72 accommodations, which are accessible via exterior corridors and feature minibars and free newspapers. Beds feature premium bedding. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Pokolbin motel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 to 35 for adults and AUD 14 to 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hot tub
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: AUD 69.00

Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults and AUD 14.00 to 14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin

Mercure Resort Hunter Valley Gardens Pokolbin

Mercure Hotel Pokolbin

Mercure Hunter Valley Resort Pokolbin

Mercure Resort Hunter Valley Gardens Hotel Pokolbin

Mercure Hunter Valley Pokolbin

Mercure Hunter Valley

Mercure Resort Hunter Valley Gardens

Mercure Hunter Valley Gardens

Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin

Mercure Hunter Valley Resort

Mercure Hunter Valley Gardens Motel

Mercure Resort Hunter Valley Gardens

Mercure Hunter Valley Gardens Pokolbin

Mercure Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

What is the cancellation policy at Mercure Hunter Valley Gardens?

Mercure Hunter Valley Gardens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hunter Valley Gardens?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at Mercure Hunter Valley Gardens on 8 June 2026 start from AU$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hunter Valley Gardens?

Yep, Mercure Hunter Valley Gardens has a free self car park.

Is there a spa on site at Mercure Hunter Valley Gardens?

Yep, Heavenly Hunter is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Mercure Hunter Valley Gardens have a pool?

Mercure Hunter Valley Gardens has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Mercure Hunter Valley Gardens?

Mercure Hunter Valley Gardens features a full-service spa, a winery and a 24-hour health club.

What makes Mercure Hunter Valley Gardens a romantic place to stay?

1 hot tub and an attached winery, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Hunter Valley Gardens.

Is Mercure Hunter Valley Gardens family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that Mercure Hunter Valley Gardens is a hit with families.

Does Mercure Hunter Valley Gardens serve breakfast?

Sure does, cooked-to-order breakfast is offered on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Hunter Valley Gardens?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Hunter Valley Gardens?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Hunter Valley Gardens?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Mercure Hunter Valley Gardens?

No, only service animals are allowed.

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Staff was great. Good location and amenities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and courteous staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

LEANNE

Liked: Cleanliness, amenities, property conditions & facilities
Room was good staff were fabulous the restaurant was a stand oug
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything and Restaurant was amazing. Only problen we had was a cracked hand basin But what an amazing place will definitely come back..
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rowena

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great amenities and a FANTASTIC buffet breakfast. Rooms were a little dated and let the whole experience down a little but would still come back if we're in the area again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mr Terence

Liked: Cleanliness, amenities, property conditions & facilities
Very nice size room. And ood facilities near by.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a great location and great stay look no further
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, rooms very large and very clean with plenty of free parking next to your room. Buffet breakfast was good but busy so sometimes a wait for the trays to be replenished. Pool was a fair size with a free sauna with showers on the side. Very large Irish bar just 5 minutes away that has music and great food.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nic

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and easy to get to eveywherr
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfortable beds. Walking distance to shops and Hunter Valley Gardens. Will be back !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay!
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and beautiful location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location and standard of accommodation. Staff were friendly and helpful
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and practical, like all hotels it could do with more accessible power outlets near the bed, bathroom was clean, great shower. I’d suggest a door mat per room as I felt bad walking in with dirty shoes after the rain even after doing my best to clean them before entering. Staff were super friendly. Buffet breakfast was standard, nothing special, nothing wrong.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joanna

Liked: Staff & service, amenities
The hotel was lovely and the staff great but they were very under staffed resulting in having to wait a ridiculously long time to order meals and drinks. The room soft curtains had very bad stains on them. They were very noticeable and should have been removed and cleaned. This did make me question the overall quality of the cleaning.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely. Room was neat and clean but unfortunetely our spa did not work. Very dissapointed as that was the reason we booked that room. Everything else was good
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Melissa

Disliked: Amenities
Rooms are very outdated (well ours was) the grounds in general pretty untidy / lots of cobwebs around and just a general untidy feel. We were a nice easy walk to the gardens though which is what we wanted. Restaurant quite expensive for the pretty basic accommodation.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Staff & service, amenities, property conditions & facilities
Great location with easy parking and good dining options.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Anette

Liked: Room comfort
Disliked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

8/10 Good

May-Britt V. R.

Liked: Cleanliness, staff & service, amenities
Nice common areas! Rooms need a bit of updating. Clean and tidy. Breakfast without fresh green and fruit, only melons. Restaurant good for gluten-free options. Silent area expected pool with noisy children as usual.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ashish

Hotel should keep bottles of water in the room even if they charge you.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
It's been pleasant to stay there
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, lovely place with great staff. Will definitely recommend and stay here again
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, really enjoyed the spa
Stayed 2 nights in Dec 2024