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Mercure Hunter Valley Gardens

4.5 star property
Winery motel connected to a shopping centre in Pokolbin with a winery

Photo gallery for Mercure Hunter Valley Gardens

Surrounded by lush greenery, this serene outdoor space features a tranquil circular fountain and inviting seating areas.
Formal events are hosted in this beautifully set banquet hall with a central table, floral arrangement, and string lights.
Stroll through the serene garden, surrounded by lush greenery and tranquil ambiance.
Cozy seating area surrounds a warm fireplace, perfect for relaxation.
Enjoy a serene view of the beautifully maintained garden from this balcony.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$161
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
  • Hunter Valley Gardens
    ‪1 min walk‬
  • Roche Estate
    ‪2 min walk‬
  • Hope Estate
    ‪17 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, desk

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Pokolbin

You'll be connected to a shopping centre at Mercure Hunter Valley Gardens, and within a short 5-minute stroll of Hunter Valley Gardens and Tempus Two Winery. Highlights at this family-friendly motel include a full-service spa, a winery and a restaurant. .A day of pampering at Heavenly Hunter can include massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, Elements Restaurant, is open for breakfast, lunch and dinner. At the motel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and 24-hour gym plus access to mini golf. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free wired Internet in public areas, a hot tub and a sauna. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Pokolbin motel include Roche Estate and Brokenwood Wines.
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What's nearby

  • Hunter Valley Gardens - 1 min walk - 0.0 km
  • Roche Estate - 2 min walk - 0.2 km
  • Brokenwood Wines - 9 min walk - 0.8 km
  • Hope Estate - 17 min walk - 1.5 km
  • Cypress Lakes Golf and Country Club - 4 min drive - 2.3 km

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬5 min drive
  • ‪Harrigan's Hunter Valley - ‬6 min walk
  • ‪Brokenwood Wines - ‬8 min walk
  • ‪Oak & Vine - ‬3 min drive
  • ‪Sabor Dessert Bar - ‬2 min drive

About this property

Mercure Hunter Valley Gardens

Winery motel connected to a shopping centre in Pokolbin with a winery
A winery is on site. Mercure Hunter Valley Gardens offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a 24-hour health club, and a hot tub are also featured at the family-friendly Mercure Hunter Valley Gardens. Self parking is free.

This 4.5-star Pokolbin motel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 9 buildings
  • Conference rooms
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hunter Valley Gardens offers 72 accommodations, which are accessible via exterior corridors and feature minibars and free newspapers. Beds feature premium bedding. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Pokolbin motel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 to 35 for adults and AUD 14 to 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hot tub
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 69.00
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults and AUD 14.00 to 14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

What is the cancellation policy at Mercure Hunter Valley Gardens?

Mercure Hunter Valley Gardens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hunter Valley Gardens?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Mercure Hunter Valley Gardens on 3 Aug 2025 start from AU$161.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hunter Valley Gardens?

Yep, Mercure Hunter Valley Gardens has a free self car park.

Is there a spa on site at Mercure Hunter Valley Gardens?

Yep, Heavenly Hunter is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Mercure Hunter Valley Gardens have a pool?

Mercure Hunter Valley Gardens has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Mercure Hunter Valley Gardens?

Mercure Hunter Valley Gardens features a full-service spa, a winery and a 24-hour health club.

What makes Mercure Hunter Valley Gardens a romantic place to stay?

1 hot tub and an attached winery, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Hunter Valley Gardens.

Is Mercure Hunter Valley Gardens family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that Mercure Hunter Valley Gardens is a hit with families.

Does Mercure Hunter Valley Gardens serve breakfast?

Sure does, cooked-to-order breakfast is offered on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Hunter Valley Gardens?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Hunter Valley Gardens?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Hunter Valley Gardens?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Mercure Hunter Valley Gardens?

No, only service animals are allowed.

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
The property is very tidy and the room was very clean
Stayed 1 night in May 2025

4/10 Poor

Gregory

Travelled with partner
Disliked: Cleanliness, staff & service
Nothing, got there 1-15 , room not ready , that’s fine , rubbish in room , not soap in shower , dirty face washer , i stay in Melbourne Mercure it was a much better hotel
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Amenities
Stayed for 4 days after saving up for a much needed work break. First day room never got cleaned so no dry towels. Went to reception and asked that evening twice and the next morning but never supplied dry towels for a shower. The next day they cleaned room and then took a whole bag of groceries worth over $50. Asked at reception said would check and call me. Never did. 3 more times of asking and denied taking. No apologies, no offer of compensation. I finally asked for a free breakfast at least that was finally agreed to. Then at breakfast on last day tried to charge me for it. The manager's attitude was quite dismissive and never once offered any appologies.
Stayed 4 nights in Apr 2025

10/10 Excellent

Annita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

8/10 Good

Natalia

Travelled with partner
Liked: Staff & service
I liked that it was close to wineries and restaurants, also the peace and quiet surroundings. I was expecting it to be cleaner. Shower heads and tub was a little rusty. Sofa had old dirt marks. For a relax weekend, getting out of the city was good.
Stayed 3 nights in Mar 2025

8/10 Good

Yvonne

Liked: Staff & service
Signage for the hotel entrance could be a bit bigger and noticeable because you can easily miss the turn as it is so close to the roundabout.
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Valerie

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan and Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to gather with friends

Fabulous stay, wonderful facilities, lovely dip in the swimming pool. Gathered here.with a group of friends, perfect location for a wine tour which if course we did. Staff friendly. Will stay again
Stayed 2 nights in Feb 2025

6/10 Okay

Chris

Travelled with group
Disliked: Property conditions & facilities
The reception staff on arrival were less than helpful. We were assigned upstairs rooms (no lifts!) which was no good for one lady. To reach the pool was very inconvenient General cleanliness was lacking. Cudos to Hayley -reception - on our last night. Cleaners were knocking on the door at 9.30 when checkout was 10. Not very professional. Will not be returning!
Stayed 2 nights in Feb 2025

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you want to be close to the Gardens. A bit weird that some of the rooms open out to the street and there is no fence or security.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location in Pokolbin, studio king bed room was very spacious, well appointed and maintained. Room service was great. Staff attentive and responsive.
Stayed 2 nights in Jan 2025

4/10 Poor

Stuart

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed, The food was below par both diner and breakfast. Mg wife and I wanted to return our rooms and perhaps take a bath before bed only to find that the bath was not clean and had hair in it from previous guest extremely unsanitary.
Stayed 1 night in Feb 2025

6/10 Okay

Christine

Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with family
Excellent location to discover Hunter Valley. Spacious rooms, very clean and plenty of parking space. Excellent facilities including excess to a good gym. Particularly enjoyed the pool and hot tub.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

janis

Stayed 2 nights in Jan 2025

6/10 Okay

Adam

Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Prakash

Stayed 1 night in Jan 2025

10/10 Excellent

Belinda

Stayed 1 night in Jan 2025

8/10 Good

Lynne

Travelled with family

Very convenient

Nice location, older hotel. No problems
Stayed 1 night in Dec 2024

6/10 Okay

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue on check in that I had only booked one room when I had booked two. It was seemingly a fault from the last minute website not feeding through to the hotel. The woman at reception was not overly helpful and just kept saying she only had one room booking despite me showing evidence I booked two and my bank transaction showing I had for two rooms. I had to ask if there was a second room, which there was but then I was going to be charged again for the room. The manager stepped in to help and said she would fix it as she could see I had booked and paid for two rooms. After this, everything was good. Lovely food and great service from the restaurant. The room was spacious and comfortable and a lovely pool.
Stayed 1 night in Jan 2025